Good to know
|Distance to city centre||0.7 mi|
|Distance to airport||6.4 mi|
|"Good location Clean and stylish."||(in 10 reviews)|
|"Bed and room excellent."||(in 16 reviews)|
|"Staff was great."||(in 12 reviews)|
|"No internet, minimum guest services."||(in 4 reviews)|
|"Room was old and humid"||(in 14 reviews)|
|"The room smelled."||(in 7 reviews)|
Time of year
Show reviews that mention
|great location||in 37 reviews|
|hot water||in 3 reviews|
|internet access||in 13 reviews|
|miami||in 7 reviews|
|musty smell||in 28 reviews|
|nice hotel||in 74 reviews|
|nice pool||in 19 reviews|
|room service||in 31 reviews|
|rooms need to be updated||in 93 reviews|
|shower door||in 12 reviews|
|staff was very friendly||in 84 reviews|
|star hotel||in 71 reviews|
|valet parking||in 31 reviews|
Staff attitude. Location.
It was claimed that the cost that was paid upon arrival was not paid. The receptionists tried to help but it looks their system was bad. This mistake happened two times while trying to order room service and upon check out. They have tried to make me paying the whole amount two times. The shower doesn't give hot water. There was no good flowing of air from the AC. Price was very high.
Location and staff were good
There nothing really wrong with the hotel other then the classification as a 5 star hotel. Hotel kinda dated. Pool was awful. Rooms were ok. 3.5-4 stars at best.
The beds were very comfortable.The rooms were clean snd perfect location.
Concierge , people front desk should upgrade their manners ..
Hotel is confortable
The attitude of the staff at front desk especially on check out , the two women should have better manners , they start speaking in front of you like you don't understand , making you waist your time . The reception staff during all the stay were unhelpful : total disgrace for a 5 stars hotel . I was expected a better professionalism from them .
The JW Marriott Miami is located in the heart of Brickell – Miami’s hot destination for dining, shopping, and nightlife and is located a short walk away from the city’s newest shopping and entertainment destination, Brickell City Centre. The sophisticated business hotel boasts 296 guest rooms, the latest technology, and over 25,000 sq ft of flexible and recently redesigned meeting space. Guests are not far from all that Miami has to offer including the Perez Art Museum, Frost Science Museum, Adrienne Arsht Center, Port of Miami, South Beach, Coral Gables, Coconut Grove and Miami International Airport. The first JW Marriott hotel outside of Washington, DC, the iconic property is complete with a British-styled pub on the lobby level, a casual al fresco restaurant overlooking Brickell Avenue for lunch or dinner and the elegant light-filled Isabela’s for breakfast. Guests will also enjoy the stylish stainless steel pool on the 7th floor and unwind and relax at the full service Salus salon and spa.
based on 1,240 reviews
Things to know
- Great view
- Spacious rooms
- Friendly service
Policies vary by room type and provider.
Most popular landmarks
- Bayfront Park 0.9 mi
- Gesu Church 0.9 mi
- Bayside Marketplace 1.1 mi
- AmericanAirlines Arena 1.3 mi
- Pérez Art Museum Miami 1.7 mi
- Vizcaya Museum & Gardens 1.7 mi
|Miami Seaplane Base||1.4 mi|