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Crowne Plaza Nairobi

Kenya Road, Upper Hill, Nairobi 00100, Kenya
+254 202 746 000


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Overall guest ratings

8.3/10 Excellent
Based on 106 reviews
See all reviews

Review highlights

  • 10.0
  • 9.4
  • 6.9
  • 6.3

Good to know

  • Nice building
  • Good fitness area
  • Clean rooms
  • Friendly service


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    Crowne Plaza is Located in the New Financial District of Nairobi where we are surrounded by international companies and embassies, in Upper Hill. Placed close to Jomo Kenyatta Airport, where we can arrange for fast transfers. Crowne Plaza is a member of the prestigious InterContinental Hotels Group (IHG) and has its presence in over 100 countries in the World and a member of the IHG Rewards Club with 80 million members Worldwide. Our Sleep Advantage program features a unique solution for a great night’s sleep and pleasant awakening. It includes an aroma therapy kit, dedicated quiet zone rooms, “Doctor Sleep” Tips and a series of podcasts for your night’s rest. We believe your sleep at will be so relaxing that you should need a little extra help waking up. That’s why we guarantee to call you within five minutes of your requested wake up time. Engage with our Crowne Meetings Director to host all your banquets and conferences in the 8 elegant meeting rooms. We feature inspiring meeting facilities such as a pillar-less ballroom and natural daylight lighting as well as modern boardrooms and comprehensive equipment to encourage your success. Work-out with experienced trainers in our state-of-the-art Uzima Health club and try out our array of tantalizing massage treatments in our holistic spa.

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    • Internet
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Steam room
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    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 106 reviews
    • 10.0 "Perfectly clean."
    • 9.4 "Excellent wellness & sports facilities."
    • 9.2 "World class service."
    • 8.7 "Rooms are great."
    • 7.5 "Good amenities."
    • 6.9 "Location is acceptable."
    • 6.3 "Average value."
    • 5.4 "Internet is average."
    • 2.9 "Horrible pool."
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    Overall rating

    7.9 Good
    Based on 106 reviews
    • 8.8 "Food is delicious."
    • 8.8 "Great service."
    • 8.5 "Rooms are great."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Good fitness area"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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