Find cheap flights to Nairobi Jomo Kenyatta Intl

The cabin service was great ! Great meals in economy, nice package of socks, earplugs etc, friendly staff !

To my surprise the airport procedure was bad in SFO as well. Not that bad as in Istanbul, but still they've managed to create a 20 mins delay and create a discrepancy between what was announced and what was on the screens during boarding.

I missed my flight and no-one was competent enough to help me. The reason I missed my flight was too short connection time but also ignorant staff who did hear my requests to use fast track. I will never fly Turkish Airlines again.

Great on board service by crew

Comfortable. Crew excellent. On time. Efficient on boarding and landing - good information throughout

Addis Ababa airport very crowded with no seat available for five hour stopover. Food outlets limited

The food was not good

The efficiency and helpfulness of the staff who got us on the next available flight after the one we missed due to the long wait at customs.

friendly personnel

boarding procedure

My seat..... No row in front of it. Crew were excellent. Friendly and professional Had a TVs show I've been wanting to see, Blackish, which we don't get in the Uk

Choice of films. I've seen a lot of them and the rest were awful Why do flights always serve chocolate biscuits, chocolate ice cream, chocolate cake? Strawberries,carrots and humous, grapes, olives, would make a nice alternative for example. Hot food boring, tasteless

Nothing

Old plane, no power to seat in Business, seat not working properly, taty all round, staff non communicative, let noisy child and parent mess around the plane.

Spa oos seating and great comfort. We were in the Dreamliner.

Cabin crew were nice but a bit clueless. More training required!

Lufthansa are brilliant to fly with, you get free food and drink on every flight and one of my flights was only 40 minutes! Really friendly staff too!

Be careful of change over times. If you have less than an hour to get your connecting flight in Frankfurt be careful, Frankfurt airport is massive and and the process is slow. My stop over was 1 hour and I had to run through the airport to catch my connecting flight and was the last person on the plane.

I liked it all.

No Gluten Free snack!

I was upgraded to Business class and had an awesome experience!!!

I found the crowded squashed seating very uncomfortable, , the 380 from Dubai to UK was wonderful, the relaxed atmosphere was great, more leg room, and the staff were extremely pleasant, not sure I want to fly in a 777 again terribly claustrophobic .

Punctual

No plug for phone charging.

The Zurich Business Class Lounge was overcrowded and dirty. Poort food options and shockingly rude staff!

Nothing

We spent 55 minutes on the ground taxiing the length and breadth of Istanbul airport waiting for a disembarkation slot. The bus back the terminal took 20 minutes. The immigration queue to 90.

The food is first class

Somehow the seats (business) are not quite horizontal and they remain very lumpy.

Had a very old aircraft for a such a long flight. No in flight entertainment system. Broken arm rests no choice of meals as well. Pathetic experience.

Dreamliner is a great plane

My luggage didn't make my connection. Came 2 days later though.

We waited quite a while to check in our luggage at the Birmingham airport. Staff showed up at the counter only 2 hrs before the flight.

the staff's courtesy and efficiency.

The food was pretty awful. My main complaint is the four and a half hour wait at Customs in Atlanta. 4 officials aren't enough to service around a thousand passengers. That meant we missed our connection. While I know it's not the airline's responsibility, it is part of the experience and meant we were exhausted.

Better food than long haul business on most airlines Nice big seats, not just an extra empty seat, loads of legroom

Flight cancelled, clearly to consolidate two less than 50% full flights Changing at Istanbul is clearly a big risk, I was bumped off my connecting flight on the way out and spent 25 hours there

The landing was very bad

Even for a 50 minute flight, drinks and sandwich was provided

Not time departure and cabin crew were effective and efficient.

Nothing really

Excellent Service

As Platinum Member of QR Privilege Club I booked on the Qatar Airways website a Qatar Airways flight and got confirmed a Qatar Airways flight number. What else than as cheating the customer, the refusing of an upgrade with the excuse that this flight is an Cathay Pacific flight, can be understood. Very much disappointing.

Had a very old aircraft for a such a long flight. No in flight entertainment system. Broken arm rests no choice of meals as well. Pathetic experience.

Not only was the service to of the line with a clean airplane, but all of the stewardess literally look like supermodels. That was the most beautifully staffed airplane I've ever been on!

Nothing.

The cabin crew were friendly, and came round with a second offer of sandwiches when it was apparent that they had more than they needed.

While my seat was very spacious, this was the result me being sat near the front, where the business class seats had been converted to economy class. While the number of seats had been increased, the positioning of the armrests was rather haphazard, such that me (in the window seat) and the man in the aisle seat had business class width, while the poor lady squeezed in between us had less than a standard economy class width to fit into! Luckily there was a free seat elsewhere, and she changed seats before we took off.

Boarding was organised in CDG

Typical low cost airline affair.

Service is great, food is tasty and seating comfortable. Turkish also seem to have a more comfortable cabin temperature than many rivals who adopt the we have powerful aircon and are going to show you approach. If they keep this up they will win business from more expensive rivals

Some of the breakfast a bit bland

Good filling food choices in economy & films from the world over

Boarding using the bus, despite it being a long haul international flight & there being little place to stow our carry-on because it was used for headphones & blankets

Food was of a fairly high standard and so too was the entertainment. At least the Captain was honest in that he admitted KLM's baggage loading process was a mess and caused the delay.

A baggage loading problem meant that all baggage needed to be offloaded and then re-loaded......this took 2 hours and then another 20 minute delay due to congestion with air traffic over France! Where were the cabin crew during the delay? They may have not been onboard given their lack of visibility during the delay. The only time they appeared was to distribute a cutlet of water and a packet of dry biscuits. Inflight, apart from the meal service routines, on this 13+ hour flight the crew were notable for not being visible.

staff, airport

delayed boarding

The food was awful

takeoff delayed due to "technical issues". similarly landed after an almost 60mins delay!