Find which airlines fly direct to Jomo Kenyatta Intl, which days they fly and book direct flights.
Direct departures
Monday
ANA, ASKY, African Expr (K), +52 more
ANA, ASKY, +53 more
51
52
Tuesday
ANA, ASKY, African Expr (K), +57 more
ANA, ASKY, +58 more
56
57
Wednesday
ANA, ASKY, Air Arabia, +57 more
ANA, ASKY, +58 more
56
57
Thursday
ANA, ASKY, African Expr (K), +57 more
ANA, ASKY, +58 more
56
57
Friday
ANA, ASKY, African Expr (K), +54 more
ANA, ASKY, +55 more
53
54
Saturday
ANA, ASKY, African Expr (K), +56 more
ANA, ASKY, +57 more
55
56
Sunday
ANA, ASKY, African Expr (K), +57 more
ANA, ASKY, +58 more
56
57
Direct returns
Monday
ANA, ASKY, African Expr (K), +52 more
ANA, ASKY, +53 more
51
52
Tuesday
ANA, ASKY, African Expr (K), +57 more
ANA, ASKY, +58 more
56
57
Wednesday
ANA, ASKY, Air Arabia, +57 more
ANA, ASKY, +58 more
56
57
Thursday
ANA, ASKY, African Expr (K), +57 more
ANA, ASKY, +58 more
56
57
Friday
ANA, ASKY, African Expr (K), +54 more
ANA, ASKY, +55 more
53
54
Saturday
ANA, ASKY, African Expr (K), +56 more
ANA, ASKY, +57 more
55
56
Sunday
ANA, ASKY, African Expr (K), +57 more
ANA, ASKY, +58 more
56
57
They shld improve and provide a lunch or dinner in an international leg
They shld improve and provide a lunch or dinner in an international leg
No separate queue for business class/platinum passengers. I had to stay in the long queue to board. I requested breakfast before landing, but the crew didn't offer, except a coffee with milk. No tea with milk was available. Had asked for cookies, but didn't receive them. The crew in the business class was not good in terms of service..
Crews are very rude and unhelpful. Cramped seats in economy. Foods are useless
Very very bad.. more than 48 hr I didn’t received my baggage yet
They ran out of some of the popular food items. 😞
Fine. Don’t think I would fly with them again
Transit , Too long for terminal change, for a moment I thought Qatar airlines going to Los Angeles by bus. Please make transit convenient and quick.
The overall experience for the price we paid was mediocre. Nothing outstanding! Check in process was standard. Flight attendants could have been more well mannered. I found it rude when the attendant nudged me with the snack box to grab my attention when not looking. She could have said ,’excuse me’ instead. My son’s in flight entertainment was not working. The food was not great either. The snack options were not so great with kids in mind. Overall, might not travel qatar again.
Lovely aircraft and I flight entertainment. Good leg room. Full flight crew struggled a bit
professional crew god service good entertainment need choices for diabetic meal
Multiple errors by Turkish airlines and Istanbul Airport kept us from making flight. Stuck in Istanbul!
A good airline, but at checking in, they allocated seats for my wife, and I far away from each other, and to change them, they wanted a payment, such a bad policy, it leaves a bitter taste in the mouth All was good on the plane, good food, but the air hostess was abrupt and a bit rough dealing with the passengers, but one has to find excuses for staff working under pressure
Flight canceled and uncanceled. I had already rebooked and so have to pay for both. No one is willing to admit fault
Traveling is Okay, but staying in Istanbul, specially Wi-Fi in airport terrible.
The airplane from IAD to Istanbul was too old. The chairs were to tight and uncomfortable. I continued my travel from Istanbul to Bangkok. This airplane was better and newer than the first one. Even food was better.
My flight had two legs. When checking in at the first leg the agent offering for a deal to upgrade the leg to first class for $199. He then claimed I would be able to upgrade the second leg once I got to the next airport. I declined and when I inquired about upgrading at the second airport, the cost was $1,300. I also had an issue at the airport lounge. I am allowed one guest in the lounge. My friend came in the lounge for less than 5 minutes and left when she couldn’t get a sleeping suite. I wanted to bring in another friend. The airport staff first started acting as though they didn’t understand English and then became upset when I asked for their names so I could file a complaint. As an elite member I knew they could do more but were not. One of the agents started over talking me and walked away mid conversation dismissing my request for assistance. A man claiming to be the manager said you were asking for her name. He also never tried to assist me or see what was going on. He claimed the interactions were recorded and management would see everything. I’m not sure how that would assist me days later. I am sure it didn’t help that I was a black American woman.
My whole body was paining after such long flight. Seats are small. Leg space is too small. Food is good.
M pretty much done with kayak and all other booking webs and apps. Scams all around my long trip.. Losing hundreds of $$ in extra charges and delays. Done with Turkish airline too. I will never use Kayak again for any of my bookings in the future!
Pathetic flight. No inflight entertainment and seats were very cramped
Very cheesy food in both options - had to pass. Boarding with open doors (winter)
Paid an extra USD 100 for so-called Comfort seats. All of these (the bulkhead seats) had parents with babies and infants who were screaming much of the time. One mother even decided to change nappies on the seat. This was anything but comfort!
Front section of economy cabin is better than rear. Paid for seats selected.
Good flight. Paid for seats sat the frront section of the economy. Better than rear cabin.
Flight was delayed for 9 hours. We finally arrived ved at 0435hrs instead of 1950hrs the previous day. No compensation was provided.
Apart from delay of 3 hrs in Nairobi for onward flight to Dar all fine. Looked like operational issues caused it.
I booked a round trip flight and boarded a Kenya Airways trip from New York (JFK) to Nairobi (JKIA). First flight from New York to Nairobi was uneventful with no issues. However, the return flight was beyond disappointing. To begin with I had paid an extra $60 each for premium seats (me and my wife) in economy aisle 15 (B & A). However, upon settling down in the middle seat, I noticed that the controller had been ripped off meaning I would not have access to some of the seat functionalities like the individual lighting etc. I proceeded to alert a flight attendant that the controller was missing and she politely responded to me by telling me if I need anything, to use my wife’s seat controller (on the window seat) to call for assistance and I would be assisted accordingly. I was surprised by the response that she gave as it felt like my comfort and request for a service that I paid for was undermined, but nonetheless I opted to play it nice and kept my calm. After this I engaged in a conversation with a passenger (Caucasian / White male) who sat next to me on the aisle seat. In the process of having this conversation I asked him if he had paid for his seat. He went ahead to politely tell me that he had been moved from a seat in the back by one of the flight attendants and had not paid any extra fees. During this conversation, he noticed that the charging docks were not working and he needed to charge his iPad to watch his Netflix show (it was on pause). Alarmed by this, he went ahead and flagged one of the flight attendants who without wasting any time acted astonished and as fast as lightning was able to find him a better seat a few rows in front. Please note, all the charging plugs were not working for the three seats. In summary, below are the reasons for the low rating: 1. Charging for a broken seat: Kenya Airways should not charge for a defective seat. If a seat is defective and is paid for, the airlines should work out a way to either refund the customer or move the customer to a better seat – regardless of skin color. 2. Below Par Customer Service: Do not debilitate a customer’s request especially when a paid for service is not delivered – regardless of skin color. Assuming that I am comfortable with having to either keep alerting the flight attendant or relying on my wife’s seat to perform some of the functionality I may need is ridiculous. 3. Biasness / Inequality / Prejudiced Behavior: The Caucasian/ White male was treated with more favor. Not only was he moved around to make sure he was comfortable (free of charge) but all his complaints were resolved immediately without any hesitance. On the contrary, I being a black man of African descent who had paid an additional premium for his seat, I was completely ignored and told to settle for what I got.
It has been 1 week since arriving at my destination and I still have not recieved my kite surfing bags. Office will not communicate properly on location or when my bags will arrive. No advice on what to do on luggage that has not arrived in over a week. Simply not happy with Kenya airways at the moment.
Excellent. They canceled our flight & put us up for the night. Then upgraded us. We are impressed
The flight attendants on this flight were incredible! One even gave me her own dinner when my special meal order wasn’t transferred due to a flight delay! She insisted and I was so grateful. That is going above and beyond! The issue I had with the flight was with Lufthansa support. I missed my connection due to a flight delay and they wouldn’t rebook online, only in person. This took a lot of time and visits to the airport waiting for a Lufthansa agent to arrive 5 hours later than posted and almost paying full-fare price for the new flights and refusal to add my special meal orders. It made for a challenging journey home and I didn’t feel valued as a customer.
If my flight from Heathrow to Nairobi had not been cancelled I would’ve been in kisumu to fly back! And I have still not had my refund! So you have my cash and I’ve got nothing in return. Wonderful!
Didn't have bar code on our phone based boarding pass. People at the counter didn't notice. We walked to security, couldn't get through, had to go back to check in to get a paper boarding pass.
Great flight. Left on time, not very crowded. Quiet and the right temperature.
No eye patches , socks given out for overnight flight! The snack on the short haul was a cube of chocolate! The seat was uncomfortable for a long haul - not enough cushioning!
I paid a lot of money for seat selection and was miserable for flight duration
Lufthansa lost our luggage. After a lot of chasing on our part we got it back. The main problem is that there was no office in Bogota to help us outside of flighttimes. The customer service phone lines had no data on our luggage. I think Lufthansa need to invest in managing communications over lost luggage or this will end with everyone taking more luggage out of hold.
Very good service. One of my journey was by bus. But they advised by plane. Wrong information
Plane was old and the persons chair in front wasn’t easy to move up so he had it back most of the flight including during meals. The touchscreen was not working well and selections weren’t good. First time on a flight I really had a hard time finding something to watch. The crew was great and without them, it would have been a bust. Pilot got us there in record time.
No entertainment, no food or beverage included… Price like Lufthansa, “comfort and service” from Eurowings.
Plane was late taking off. Baggage was delayed over 2 hrs.
Nothing -they cancelled the flight with less than 12 hours notice
I sat in the last row of seats. On an 8 hour flight they allowed folks to stand and talk and drink in the back area near the toilets the whole time. They were at times loud and in the way. It was a little annoying. The crew on this trip were pretty mediocre and the plane was littered with trash when we disembarked.
I didn’t get to London or Amsterdam. They lost my connection flight . I was stuck in Madrid and they rerouted my flight to Austria where my son had to come and pick me up. To get to my destination and they lost my luggage and they’ve told me they can not find it very poor service so have no word for what happened
Boarding process needs to be improved. Business class passengers were told to stand in the economy line and vice versa.
Overall good, but the fact that there was no WiFi was a big deal for me. I am not used to having no WiFi during long flights. I always fly Delta-KLM and they never have had an issue with WiFi.
I asked for a wheelchair. I have a back health condition. I had to walk a lot
I travelled on biz class and f there is no water in the toilette to wash my hands I would expect to have this indicated somehow and not just finding out when I'm there expecting to be able to wash my hands and teeth. Also this is in general that it is always so rushy at the end of these kind of long flights. It is like we are sitting there for 9 hours and the last 1.5 hours just feels like I have time for nothing. Because food comes and at the same time we are close to destination everyone tries to pack their stuff and go to toilette and eat and everything :))) not that like I would know a good solution here I just wanted to raise this :)
Boarding = No one respected the boarding groups. The ground crew did nothing to enforce the boarding system. What is the point of being a Gold member when there are no benefits to that? Tired old plane
Almost 3 hour delay. First because the crew was late. Then a technical problem with the airplane.
Emergency row seat less comfortable than promoted. Restricted by emergency life raft storage.
My selected seat ending up being very uncomfortable both major flights. SFO to London and back. Seat arms did not go up so it was not like suggest by BA staff. On return flight my seat had a life raft barrier in front off me and large man beside me.
The most searched flights to Nairobi by KAYAK users.