|"Great hotel with amazing staff."||(in 168 reviews)|
|"The Italian restaurant was superb."||(in 39 reviews)|
|"Otherwise everything was perfect."||(in 44 reviews)|
|""Worst management, room and service""||(in 44 reviews)|
|"Couldn’t get to the pool"||(in 16 reviews)|
|"A little bit noisy at night."||(in 9 reviews)|
|hotel staff||in 387 reviews|
|breakfast buffet||in 285 reviews|
|nice hotel||in 238 reviews|
|room service||in 203 reviews|
|great location||in 189 reviews|
|staff and service||in 151 reviews|
|everything was perfect||in 98 reviews|
|restaurant is very good||in 88 reviews|
|pool was closed||in 79 reviews|
|bit expensive||in 48 reviews|
|shangri-la||in 38 reviews|
|room was comfortable||in 25 reviews|
|horizon club||in 11 reviews|
|special thanks||in 11 reviews|
|connaught place||in 10 reviews|
|new delhi||in 8 reviews|
|upto the mark||in 6 reviews|
|building work||in 5 reviews|
|india gate||in 5 reviews|
We stayed with two of your young children for 5 days and we lived it. Rooms are spacious and the staffs are very friendly and nice. In room dining was scrumptious and also room service was very quick to respond. We will be staying here again and would recommend to my friends and family.
Great stay, wonderful staff, amazing food, would revisit
Excellent location, friendly helpful staff, wonder
The room was very clean and well appointed. Staff are extremely friendly. They are on the whole quite junior and sometimes seem to be feeling their way around their jobs, but their effort at being helpful and polite is always apparent.
Oasis in heart of Delhi
Beautiful hotel and large comfortable rooms and executive lounge was a bonus. Beautiful views over trees and India Gate.
The service at the front desk was a bit haphazard.
Best Service in Delhi
We cannot say enough positive things about our stay at the Shangri-La in Delhi. The staff was so kind through and through. In particular the bellhop Robert was crucially helpful to us when we were working through logistics to get a lot of luggage on our airplane. He also referred us to Jassray, their Airport Manager, who helped us a great deal in getting our luggage through. Their concierge also helped us track package deliveries, even before we had checked in. Everyone on the staff was so kind and the service was first class, as well as the amenities in the hotel. We are only going to stay in Shangri-Las after this experience!
A short walk from Patel Chowk Metro Station, Shangri-La's - Eros Hotel New Delhi has a convenient setting, making it an ideal base when visiting New Delhi. It offers panoramic city views and 5-star rooms.
Guests staying at Shangri-La's - Eros Hotel New Delhi can enjoy taking a dip in the outdoor pool, working out in the fitness centre or unwinding with a drink at the on site bar. Amenities include free Wi-Fi and 24-hour room service. Free private parking on site is also available.
The rooms at the hotel feature a pillow menu, a mini bar and slippers. They all include a flat-screen TV, a bathtub and tea and coffee making facilities.
The hotel's restaurant is the ideal place to relax following a day's sightseeing, with a selection of Asian, Indian and European dishes available. Alternatively, there is a large range of international restaurants close by.
Indira Gandhi International Airport is around a 35-minute car trip from Shangri-La's - Eros Hotel New Delhi and Rajiv Chowk Metro Station is within walking distance. Guests can also easily visit Bharat Sanchar Nigam.
based on 2,271 reviews
Policies vary by room type and provider.
Shangri-La's - Eros Hotel, New Delhi is located at 19, Ashoka Road, 0.7 miles from the centre of New Delhi. Jantar Mantar is the closest landmark to Shangri-La's - Eros Hotel, New Delhi.
Check-in time is 14:00 and check-out time is 12:00 at Shangri-La's - Eros Hotel, New Delhi.
Yes, Shangri-La's - Eros Hotel, New Delhi offers free Wi-Fi.
Yes, Shangri-La's - Eros Hotel, New Delhi offers free parking.
No, Shangri-La's - Eros Hotel, New Delhi does not offer free airport shuttle service.
Shangri-La's - Eros Hotel, New Delhi is 8.4 miles from New Delhi Indira Gandhi Intl.
No, pets are not allowed at Shangri-La's - Eros Hotel, New Delhi.
Yes, Shangri-La's - Eros Hotel, New Delhi has a pool on-site.
Shangri-La's - Eros Hotel, New Delhi has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.