This hotel is located in the French Quarter, a short walk from Jackson Square, Bourbon Street and the New Orleans Mint. It is steps from French Market and is near the area's well-known attractions and dining spots.
Chateau Hotel provides a 24/7 reception, as well as a concierge and luggage storage. Honeymoon suites are on offer for those seeking some added luxury. Just moments from nearby bars and clubs, this 3-star hotel also allows guests to discover the best of the local nightlife.
The rooms offer a coffee maker and a telephone. The bathrooms feature a shower and come with a hair dryer.
Situated within a short walk of Chateau Hotel New Orleans is The Historic New Orleans Collection. Louis Armstrong New Orleans International Airport is a 25-minute drive away.
Services and conveniences
Parking and transportation
Media and entertainment
Cons:No heat in room. Room looked dingy. Poorly lit.
Cons:We chose a superior room which is supposed to be a balcony room or private courtyard setting, king size bed with a full bath. I also chose to surprise my wife with the romantic package (rose pedals, champagne, chocolate covered strawberries, etc). I called the hotel one week before our arrival to check on parking and was informed they had ample onsite parking and there would be no need to park elsewhere. Now what we really got was a room on the first floor down the street from the main hotel. The room had two queen beds which were crammed in the room so tightly we could be barely enter the closet or the bathroom. Oh wait, did I mention the check in process took two hours. There was no “romantic package” waiting on us. I ended up having to park nearly one mile away because all the onsite parking was taken (first come first serve). As I was walking to the room from the parking lot nearly one mile away, my wife text me this very simple text, and I quote “the room sucks”. You can imagine I was crushed, 5th year anniversary, romance, New Orleans charm, and I the text “the room sucks”. So before I headed to the room from my long journey where my car was parked, I stopped in the reception area to check on the situation. The staff was no help at all. Sorry sir, is what I heard. We are booked and can’t make any changes in the rooms. Sorry sir, we see here that you paid extra for the romantic package, but we didn’t get the memo so it wasn’t delivered. Sorry sir, for your one mile hike because we didn’t have any parking available. I was told my room was a superior room, not sure what it was superior to, but it certainly wasn’t what we paid for. The room did come with a coffe maker, unfortunately the cord wasn’t long enough to plug in where it was sitting so we had to move it the bathroom counter. Surely that’s normal in a superior room. to say the least my wife and I were disappointed and feel as though we didn’t get what was promised.
Cons:Climate Control - none in one room, off/on in another - controlled by front desk, Not clean, Ran out of blankets/wash cloths, Staff was apathetic
|Check in anytime after 16:00, check out anytime before 12:00|
|Cancellation/pre-payment policies vary by room type and provider.|
Chateau Hotel is located at 1001 Chartres Street in French Quarter, 0.7 miles from the centre of New Orleans. Louisiana State Museum is the closest landmark to Chateau Hotel.
Check-in time is 16:00 and check-out time is 12:00 at Chateau Hotel.
Yes, Chateau Hotel offers free Wi-Fi.
No, Chateau Hotel does not offer free parking.
No, Chateau Hotel does not offer free airport shuttle service.
Chateau Hotel is 11.8 miles from New Orleans Louis Armstrong. Chateau Hotel is 66.8 miles from Gulfport Biloxi Regional.
Yes, Chateau Hotel has a pool on-site.