Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Hotel St. Helene

508 Rue Chartres, New Orleans, LA 70130, United States
+1 504 523 6777

£85+

Overall guest ratings

7.9/10 Good
Based on 466 reviews

Review highlights

  • 9.4
  • 9.1
  • 6.8
  • 6.2

Good to know

  • Friendly service

Nearby

    show all

    About

    Located in French Quarter, this historic hotel is within a 5-minute walk of New Orleans Pharmacy Museum and Jackson Square. Mercedes-Benz Superdome and French Market are also within 2 mi (3 km).

    Less More
    Expedia

    Amenities

    • Free Wi-Fi
    • Internet
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Concierge service
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 466 reviews
    • 9.4 "Incredible bar."
      9.7 "Delicious alcoholic drinks, according to 97%."
    • 9.1 "Internet works perfectly."
      8.8 "88% said the wifi quality was great."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      8.3 "83% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Pool is good."
    • 6.8 "Food is average."
    • 6.2 "Breakfast is mediocre."
    • 6.2 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 5.9 "Average amenities."
      5.2 "52% said the elevator was ok."
      5.0 "50% considered the lobby entrance to be so-so."
    • 4.4 "Not very comfortable."
      4.7 "53% thought it was too noisy."
      3.8 "62% said rooms were small."
      2.9 "Air conditioning was criticized by 71%."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 396 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 8.1 "Pool is good."
    • 6.3 "Breakfast is mediocre."
    • 6.2 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.2 "Vibe was decent."
    • 6.0 "Average amenities."
      5.2 "52% said the elevator was ok."
    • 5.7 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.1 "Only 61% said rooms were clean enough."
    • 4.7 "Not very comfortable."
      4.1 "59% said rooms were small."
      2.5 "Air conditioning was criticized by 75%."
    View all review categories

    Overall rating

    8.0 Good
    Based on 27 reviews
    • 9.1 "Terrific location."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 5.9 "Average cleanliness."
    • 5.0 "Rooms are ok."

    Overall rating

    7.3 Good
    Based on 23 reviews
    • 8.8 "Location is great."
    • 6.8 "Vibe was decent."
    • 5.1 "Rooms are ok."

    Overall rating

    8.5 Excellent
    Based on 18 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 5.2 "Rooms are ok."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews


    Photos
    Map

    Map

    Close