Recent reviews
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8.0
Pros: View from room
Cons: Tired liooking
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9.4
Comfortable but unexpected charges
Pros: Beautiful hotel very comfortable
Cons: I have two $50 charges on my credit card upon arrival that were poorly explained and I was told they would be refunded by now but they have not been. It feels like the hotel is charging me the difference between the hotels.com price I paid and the walk in price.
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3.1
Cons: I have always stayed here but this time the services was so bad !! They couldn't find my reservation and the stuff was rude
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2.0
Hotel was overbooked! I have never experienced an
Cons: Hotel was overbooked! Never experienced anything like this before! Will never book online again! Horrible experience. Could not stay at this hotel!
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9.1
Convenience meets luxury
Pros: I really like the proximity to shopping, restaurants, and the aquarium.
Cons: The restaurant was closed
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10.0
Best sleep in New Orleans!
Pros: When we travel to New Orleans, we stay at the Westin. It is a great location. We can walk to whatever we want to do or take the trolley.
Cons: That we couldn't stay longer this time.
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9.4
Pros: nice location. rooms were clean and no musty odor(its new Orleans)
Cons: ended up booking through a 3rd party to get room, not a normal process. they did well however.
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9.7
While not in the heart of the French Quarter, a wo
Pros: The Westin is located on the riverfront, about a four or five block walk from the heart of the French Quarter. We loved the extra walk back and forth to meet friends given all the food indulges in NOLA. Staff was fabulous.
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2.0
Cons: Worse staff at any hotel I have ever stayed. I have stayed at hotels around the world & staff at this hotel in New Orleans is by far worse in the world. Desperate need for professional staff training!
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10.0
Pros: Everything, best bed and bedding ever!
Cons: Room service prices were too expensive for the quality of the food
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7.0
Pros: Location
Cons: Needs to be updated. The bathroom door needed painting.
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7.0
Pros: Cleanliness, polite staff
Cons: Room was warm
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9.4
Comfortable but unexpected charges
Pros: Beautiful hotel very comfortable
Cons: I have two $50 charges on my credit card upon arrival that were poorly explained and I was told they would be refunded by now but they have not been. It feels like the hotel is charging me the difference between the hotels.com price I paid and the walk in price.
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9.1
Convenience meets luxury
Pros: I really like the proximity to shopping, restaurants, and the aquarium.
Cons: The restaurant was closed
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10.0
Best sleep in New Orleans!
Pros: When we travel to New Orleans, we stay at the Westin. It is a great location. We can walk to whatever we want to do or take the trolley.
Cons: That we couldn't stay longer this time.
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9.4
Pros: nice location. rooms were clean and no musty odor(its new Orleans)
Cons: ended up booking through a 3rd party to get room, not a normal process. they did well however.
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9.7
While not in the heart of the French Quarter, a wo
Pros: The Westin is located on the riverfront, about a four or five block walk from the heart of the French Quarter. We loved the extra walk back and forth to meet friends given all the food indulges in NOLA. Staff was fabulous.
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10.0
Pros: Everything, best bed and bedding ever!
Cons: Room service prices were too expensive for the quality of the food
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3.1
Cons: I have always stayed here but this time the services was so bad !! They couldn't find my reservation and the stuff was rude
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2.0
Hotel was overbooked! I have never experienced an
Cons: Hotel was overbooked! Never experienced anything like this before! Will never book online again! Horrible experience. Could not stay at this hotel!
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2.0
Cons: Worse staff at any hotel I have ever stayed. I have stayed at hotels around the world & staff at this hotel in New Orleans is by far worse in the world. Desperate need for professional staff training!
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