Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

DoubleTree by Hilton New York - Times Square South

341 West 36th Street, New York, NY 10018, United States
+1 212 542 8990

£154+

Overall guest ratings

7.5/10 Good
Based on 2,961 reviews

Review highlights

  • 9.0
  • 8.4
  • 8.2
  • 4.8

Good to know

  • Great reception
  • Comfortable beds
  • Friendly service

Nearby

    show all

    About

    The DoubleTree by Hilton New York-Time Square South hotel offers modern accommodations in the heart of Midtown Manhattan, on 36th Street between Eighth and Ninth Avenues. We’re within walking distance of Times Square, Empire State Building, Madison Square Garden, Macy’s Herald Square and Penn Station. Our hotel is also convenient to La Guardia, JFK and Newark International Airports, Broadway, the Theatre District, Grand Central Station and more. Enjoy well-appointed, contemporary guestrooms with flat panel TVs, luxurious Sweet Dreams® bedding and complimentary high-speed Internet access. Our guests also enjoy use of hotel amenities such as a 24-hour Fitness Center, outdoor patio, laundry / valet services, pet-friendly accommodations, room service and onsite hotel dining. Join us for breakfast and dinner daily at Greenhouse 36 Restaurant. Start the day right with our extensive DoubleTree Breakfast buffet and end it with cocktails at Café 36 Lounge. Business travelers appreciate our convenient, Midtown Manhattan location as well as modern amenities. We have 1,600 square feet of flexible meeting space, including an Executive Boardroom that seats 10. A 24-hour Business Center, modern audio visual and connectivity solutions, HSIA, delicious catering options and our friendly, professional staff will ensure efficient, hassle-free business or social gatherings. When you stay with us, you’re in the middle of bustling, dynamic Midtown – convenient to all your favorite New York City attractions. Walk to Broadway, Jacob Javits Convention Center and Herald Square! Family fun awaits at Madame Tussaud’s and Ripley’s Believe It or Not at Times Square. Enjoy world-class shopping at Macy’s, Bergdorf Goodman, Tiffany’s, Saks Fifth Avenue, Barney’s and FAO Schwartz. Visit St. Patrick’s Cathedral, Rockefeller Center, Radio City Music Hall and the Museum of Modern Art (MoMA). Whether you travel to New York City for business or pleasure, our friendly hotel staff looks forward to welcoming you to Midtown Manhattan with our signature, warm DoubleTree chocolate chip cookie at check-in.

    Less show all
    Hilton

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Gift shop
    • Laundry facilities
    • Coffee shop
    • Free Internet
    • Parking (surcharge)
    • Wedding services
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.5 Good
    Based on 2,961 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% thought it was easy to get to the train station."
      7.0 "Easily accessible by car, said 70%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.5 "75% thought the service was very professional."
      9.5 "95% said the concierge service was amazing."
      7.1 "71% were happy with the room service."
      7.2 "72% said the booking process went smoothly."
    • 8.2 "Food is delicious."
      9.4 "Yummy desserts, said 94%."
      9.4 "94% were happy with the price."
      8.6 "86% enjoyed the snacks that were offered."
    • 7.7 "Internet works."
      7.2 "72% said the wifi quality was great."
      8.7 "87% thought it was a great value."
    • 5.9 "Breakfast is mediocre."
      6.0 "Breakfast prices were ok, according to 60%."
    • 4.8 "Rooms are not good."
      2.2 "78% said rooms were small."
      1.1 "89% thought they were poorly maintained."
      4.4 "56% had problems with the shower."
      1.7 "83% found problems with the furniture."
      3.0 "For 70%, the rooms looked old."
      1.4 "Air conditioning was criticized by 86%."
      2.9 "71% were disappointed with the minibar."
      4.4 "56% were unsatisfied with the kitchenette."
    • 4.4 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
      3.9 "For 61%, the lobby entrance was sub-standard."
      4.5 "55% didn't like the unstylish hotel."
      4.0 "60% criticized the plain hotel."
    • 4.2 "Not very comfortable."
      2.2 "78% said rooms were small."
      3.3 "67% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
    View all review categories

    Overall rating

    7.6 Good
    Based on 1,717 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "City centre within easy reach, said 97%."
    • 8.1 "Food is delicious."
      9.3 "Yummy desserts, said 93%."
      9.5 "95% were happy with the price."
      8.7 "87% enjoyed the snacks that were offered."
    • 7.9 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.2 "72% thought the service was very professional."
      9.6 "96% said the concierge service was amazing."
    • 7.6 "Internet works."
      7.2 "72% said the wifi quality was great."
      8.6 "86% thought it was a great value."
    • 6.0 "Breakfast is mediocre."
      6.2 "Breakfast prices were ok, according to 62%."
    • 5.0 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      6.9 "Only 69% said rooms were clean enough."
      6.1 "Cleanliness of the bathroom was average, said 61%."
      6.6 "For only 66%, the tv was ok."
    • 4.4 "Not very comfortable."
      2.5 "75% said rooms were small."
      3.1 "69% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
    • 4.2 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
      3.8 "For 62%, the lobby entrance was sub-standard."
      3.9 "61% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    7.2 Good
    Based on 740 reviews
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 8.5 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "Near to public transport, according to 97%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.7 "Internet works."
      8.7 "87% thought it was a great value."
    • 6.4 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      5.9 "Cleanliness of the bathroom was average, said 59%."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 6.2 "Average value."
      5.8 "Breakfast prices were ok, according to 58%."
    • 5.5 "Breakfast is mediocre."
      5.8 "Breakfast prices were ok, according to 58%."
    • 4.6 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
    • 4.6 "Rooms are not good."
      2.0 "80% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      4.3 "57% had problems with the shower."
      1.9 "81% found problems with the furniture."
      3.0 "For 70%, the rooms looked old."
      1.6 "Air conditioning was criticized by 84%."
      3.2 "68% were disappointed with the minibar."
    • 4.1 "Not very comfortable."
      2.0 "80% said rooms were small."
      3.6 "64% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
    View all review categories

    Overall rating

    6.8 Good
    Based on 177 reviews
    • 9.2 "Terrific location."
    • 8.5 "Great service."
      7.9 "79% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 6.2 "Breakfast is mediocre."
    • 4.7 "Vibe wasn't good."
      3.1 "69% criticized the unstylish hotel."
    • 4.7 "Rooms are not good."
      2.0 "80% said rooms were small."
      5.0 "For only 50%, the bathroom was ok."
      1.1 "89% thought they were poorly maintained."
    • 3.7 "Not very comfortable."
      2.0 "80% said rooms were small."
      3.1 "69% thought it was too noisy."

    Overall rating

    7.4 Good
    Based on 325 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      9.9 "Near to public transport, according to 99%."
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 8.1 "Food is delicious."
      9.4 "Yummy desserts, said 94%."
    • 7.6 "Internet works."
      7.2 "72% said the wifi quality was great."
    • 6.3 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.6 "Breakfast is mediocre."
      5.3 "Breakfast prices were ok, according to 53%."
    • 4.1 "Rooms are not good."
      5.0 "For only 50%, the bathroom was ok."
      2.1 "79% said rooms were small."
      0.9 "91% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
      1.4 "Air conditioning was criticized by 86%."
      2.5 "For 75%, the rooms looked old."
      4.5 "55% had problems with the shower."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
    • 3.9 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    • 3.8 "Not very comfortable."
      3.2 "68% thought it was too noisy."
      2.1 "79% said rooms were small."
      1.4 "Air conditioning was criticized by 86%."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    close to penn station
    close to penn station
    staff was nice
    great location
    chocolate chip
    room was small
    times square
    garage across the street
    friendly staff
    staff was great
    free cookies
    small elevators
    king room
    new york
    More
    More

    Photos
    Map

    Map