Hotel was severely understaffed, one person for the whole hotel (receptionist), rooms werent cleaned, receptionist was having to go clean it herself, mantainance problems, room door would not lock, safe in the room didnt work. Very poor experience
3 stars
Midtown Convention Center Hotel Nyc
Amenities at Midtown Convention Center Hotel Nyc
- Free Wi-Fi
- Business centre
- Airport shuttle
- Internet
- Parking
- Laundry service
- Laundry facilities
- Complimentary breakfast
- Hairdryer
- ATM on-site
Services and conveniences
- ATM on-site
- Business centre
- 24-hour front desk
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
Parking and transportation
- Airport shuttle
- Parking
Accessibility and suitability
- Disabled access
- Lift
Laundry
- Laundry facilities
- Laundry service
Bathroom
- Hairdryer
General
- Storage available
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Reviews of Midtown Convention Center Hotel Nyc
5.9
Fair
2555 verified ratings
Wonderful
224
Very good
312
Good
499
Okay
382
Fair
447
Mediocre
219
Poor
472
Summary of reviews
Guests say
Guests appreciated the hotel's location and the breakfast offerings, but many were disappointed with the cleanliness of the rooms and facilities. Issues such as dirty carpets, unkempt bathrooms, and poor housekeeping were frequently mentioned, leading to an overall negative impression of the hotel's maintenance. Despite the positives, the overwhelming sentiment regarding cleanliness and maintenance issues overshadowed the good aspects.AI-generated from customer reviews
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Score by provider
5.9 out of 10
289 reviews
4.3 out of 10
1 review
All reviews
My 2 night stay was charged in full the day I booked. There was no cancellation, which is fine. I arrived at 6pm (check in started at 3pm) after a long travel. My room was not ready, they needed to clean one??? Yet check out is 11am and I was charged for my room, so they knew I was coming. They told me it be 15 minutes, they were sending someone up right now. I’m not sure if I was relieved it was ...
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Location
522 West 38th Street, New York, NY
What's nearby
- Madison Square Garden0.6 mi
- Times Square0.7 mi
- Broadway0.8 mi
- Theatre District0.8 mi
- Koreatown0.9 mi
- Empire State Building0.9 mi
- Rockefeller Center1 mi
- New York City Center1.1 mi
- Museum of Modern Art1.1 mi
- Lincoln Center1.3 mi
- Midtown Center1.3 mi
- Tiffany & Co.1.3 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Midtown Convention Center Hotel Nyc
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 6.8 |
|---|---|
Distance to city centre | 0.6 mi |
Nearest airport | New York LaGuardia |
Distance to airport | 6.7 mi |