Good to know
|Distance to city centre||1.1 mi|
|Nearest airport||New York LaGuardia|
|Distance to airport||7.0 mi|
Time of year
Show reviews that mention
|air conditioning||in 61 reviews|
|bathroom door||in 31 reviews|
|boutique hotel||in 135 reviews|
|close to the subway||in 94 reviews|
|empire state building||in 10 reviews|
|great location||in 520 reviews|
|hallways dark||in 23 reviews|
|hotel lobby||in 60 reviews|
|new york||in 34 reviews|
|nyc standards||in 9 reviews|
|roof deck||in 36 reviews|
|rooftop terrace||in 54 reviews|
|room was small||in 580 reviews|
|small bed||in 130 reviews|
|smaller than expected||in 12 reviews|
|staff were friendly||in 440 reviews|
my feet reached the floor when sitting on the toilet.
Very convenient location to walk around or even take the subway. 25-30 mins walking distance to Times Square. Safe neighborhood, Lots of nearby restaurants. There was tea/coffee facilities in the room, locker facility. Breakfast was quite small comprising of croissants, muffins, donuts and cookies with tea/coffee. Staff were extremely friendly and helpful. A big thanks to front desk staff Riley and the supervisor Mr Hafeez who were always courteous, friendly & very welcoming. Hafeez was very accommodating & upgraded us to a nicer room with beautiful views of the city. Riley always exceeded our expectations by going outa the way and helped us in every way possible... be it giving directions or assisting with our travel arrangements.
Unfortunately the terrace was closed due Maintanance. Rooms were small but I guess most hotels in NYC are pretty much the same size. The air condition in the room did have a bit of noise but that didn’t really hinder our sleep.
The staff was amazing and so attentive and helpful. Riley was THE BEST! Daily happy hour 3-6, BOGO drinks.
First time in NYC and we didn't realize a double room meant ONE double bed. The floor in the bathroom wasn't slanted properly to drain well making it impossible to get dressed in bathroom.
Bad , did not like this hotel and not recommended .
Do not expect anything form this hotel.
Beds were awful
Located in New York (Midtown), GEM Hotel - Chelsea is within a 10-minute walk of Chelsea Market and The High Line Park.
based on 2,219 reviews
Things to know
- Close to public transport
Policies vary by room type and provider.
Reviews about The Gem Hotel - Chelsea
Most popular landmarks
- High Line 0.4 mi
- Empire State Building 0.7 mi
- Washington Square Park 1 mi
- Bryant Park 1 mi
- New York Public Library 1.1 mi
- Times Square 1.2 mi
About the neighbourhood
Chelsea is known for: art galleries, shopping, LGBTMore
New York travel guide
Learn about New York on KAYAK
|New York LaGuardia||7 mi|
|New York - Penn Station||0.5 mi|
|Secaucus Junction, New Jeresy||4.1 mi|