Recent reviews
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- Negative
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9.0
This guest did not leave comments about this hotel.
review from KAYAK -
9.0
This guest did not leave comments about this hotel.
review from KAYAK -
9.0
The staff Breakfast was a bit unorganized. No napkins, some fruit ran out. People were nice but they just weren't working as teams. Food was good. Great person doing the eggs!!!! Also, pottery cups for breakfast would have been nice to replace the paper cups.
review from KAYAK -
8.0
This guest did not leave comments about this hotel.
review from KAYAK -
8.0
This guest did not leave comments about this hotel.
review from KAYAK -
10.0
Clean, quiet, attentive staff. Not within walking distance to much of anything.
review from KAYAK -
10.0
Pillows were very comfortable. No, everything was great!
review from KAYAK -
9.0
Courteous and professional staff
review from KAYAK -
8.0
Bathrooms were poorly equipped. Air conditioning didn't work and was very loud. Room was located by banquet area and also very loud. Request for moving to another room were denied
review from KAYAK -
10.0
H Breakfast was fantastic!
review from KAYAK -
7.0
The bed was comfortable. Our room was handicap. That was not brought to my attention or was I asked if we needed a handicap room. There was a commode under our sink and a bath chair in the shower which was bizarre and made me feel hesitant about using our bathroom.
review from KAYAK -
5.0
It was very close to the event we came to town for. The staff didn't mention the construction- a staple gun outside our room for the 1St hour. And they didn't explain their texting or wifi services but said they would text me wifi instructures but didn't. And the walls are thin. The hall was loud until 1am
review from KAYAK -
3.0
Location. Most disappointing hotel stay I've ever had. Hair dryer so covered in goop I had to get a replacement. Room not cleaned until 5pm. No bath towels, glasses wiped with greasy rag, clumps of hair (not mine) on sink in plain sight. Lobby level room.
review from KAYAK -
6.0
This hotel was conveniently located. The beds were small, the staff was not friendly, lots of hidden charges and the rooms, while fancy, were not comfortably furnished.
review from KAYAK -
5.0
staff at checkin very nice the pull out couch had a paperclip and a ben and jerrys ice cream wrapper in it,The whole room and hallway had a strong sanitizer scent in it which was different from the elevator scent which smelled like bad ca
review from KAYAK -
4.0
The location was close to many restaurants and turnpike The pool was closed for an event, hot tub was also shut down for our stay. The room was very small, the restaurant was expensive and not very good.
review from KAYAK -
6.0
I purchased 2 rooms but the hotel refused to give me two joining rooms. This was a problem for me because I was traveling with small children.
review from KAYAK -
5.0
Plenty of parking. Clean. Helpful staff. Noisy HVAC system in room.
review from KAYAK -
7.0
My key didn't work in the door. Had to get the maid to let me in. then still would not work, got a new one and that one didn't work either.Maintenance came and re-keyed the door. This was taken care of very fast!!
review from KAYAK -
7.0
Location breakfast buffet Booked a non smoking room at time of check in only smoking rooms available worst nights sleep ever. Eventually switched rooms but smoke smell gave me a headache for two days affected allergies and asthma weight room sucks also
review from KAYAK -
7.0
The staff were great The outside hot tub had way too much chlorine
review from KAYAK -
7.0
This guest did not leave comments about this hotel.
review from KAYAK -
7.0
This guest did not leave comments about this hotel.
review from KAYAK -
5.0
Staff. A late night arrival after a very long flight the staff was very quick to get me into my room They could use a maintenance man to go around and make sure the key entrances are working properly. Have him take some caulk and paint walk the base board and jams. Walk it from top to bottom and touch up.
review from KAYAK -
7.0
Location to Resturaunts and attractions. Also the bar experience was awesome Everything was satisfactory
review from KAYAK -
7.0
Beds and pillows were comfortable I had requested free breakfast and did not know I did not have it until I was handed a $19 bill. Was not happy that breakfast was not included.
review from KAYAK -
4.0
Well appointed room. The room was drafty. Internet speed was slow.
review from KAYAK -
1.0
the location. on arrival to the hilton, checked out my room. both beds had stains on them. when asked for the sheets to be changed @3pm she said right away.didnt come until 9:30.the front desk rep's where very rude. i felt very unconfortable/seemed very prejudice
review from KAYAK -
5.0
We reserved two double beds, but only kings were available at check in. No roll away beds available either.
review from KAYAK -
1.0
The room was very spacious, and very well-equipped! The Saturday night that I stayed in the hotel, there was horrible noise! I called the front desk for help, but the kid who answered the phone was very rude. The noise continued until well after midnight, but nothing was done about it.
review from KAYAK -
1.0
The were ants in my room. They were notified on April 2, but did nothing about it. They did nothing about the coffee pot being broken in my room, and gave me no discount on my stay considering there were ANTS in my room everywhere. Yes, that there was ants in the room, ceiling falling down and just really not a nice place to be called a Hilton.
review from KAYAK -
5.0
The price The walls were sooo thin, you can hear every word said in the hall, and the rooms next door!! You can hear everyone's tv....it was VERY annoyinG!
review from KAYAK -
10.0
The breakfast buffet is good but the coffee is too strong. The omelettes are the best part. Flavored creamers would be nice. Dinner was good and the atmosphere is warm. I would have stayed another night if the hotel had a spa. A massage would have made the visit next to perfect.
review from KAYAK -
10.0
I am in this hotel right now- I have no complains- I normally do not comment unless like other's i had a real issue- What caught my eye was the bad honeymoon review- sounds like they where expecting something out of ordinary.Like a hugh Wow factor.I personally would have requested to do a walk thur of the room prior to check in.Then there's no disapointment- I choose a downstairs room facing the main courtyard.Downstairs room have lovely french doors.Some travelers may not like that for fear of safety.I love it.I can go in and out to have my cigaretts with out choosing a smoking room and there fore keeping my clothes smoke free- I may be a smoker but - I never smoke where i sleep- I am an outdoor smoker..I love the feel of a private exit in my room.The rooms are very large.with a 42 inch flat sceen and other goodies .I personally do not use.,,,,, like a compact mp3 playing radio..My room is well maintain and the bathroom and all areas are very clean and the room feels cozie and safe.Yo...
review from KAYAK -
10.0
My husband and I had a great time during our stay at the Hilton. We enjoyed all the activities they had for guests, like the wine pairing they had one night and the swan feedings. The ''Swan Master'' was great entertainment! The staff were always courteous and engaging. Overall, it was a nice and relaxing getaway that we really enjoyed. We are planning to come back again in the spring.
review from KAYAK -
8.0
The staff was lovely, meals were Excellent, room was clean and comfortable. I was a diamond member until recently. After I had a few bad experiences at other Hilton properties, I decided to switch to Marriott. However, this hotel changed my mind!!! The staff and services were excellent! It should be a model for other hotels! I will definitely stay here again!
review from KAYAK -
10.0
Great location. Elegant hotel in the suburbs, easy to get to, close to tax-free shopping mall, slots at Delaware park. Made for a great weekend getaway. Restaurant was fabulous. Great service, excellent steak, gigantic cheesecake, and an affordable wine list with depth in selections. Staff friendly, hotel very clean, beds were amazing. Wireless internet, in-room movies, room service...we didn't ever have to leave the hotel if we didn't want to. But we tried our luck at Delaware Park and won, so we took that money to the mall and did some shopping (no sales tax). It was a nice getaway - close enough to home - but far enough away to feel like we 'got away'. Perfect with gas prices the way they are right now. We'll be back again in the summer when the pool/jacuzzi are open.
review from KAYAK -
8.0
Sorry about the last 2 reports - I am very glad I did not read them before I made reservations there - We are going back to stay there as we have a young adult at the University of Delaware.
review from KAYAK -
2.0
Stayed for 1st night of honeymoon. Requested best room, resembled a cheap economy room. Req. non-alco. beverage, recv.d nothing. Dirty unkept bathroom in room.
review from KAYAK -
2.0
IT IS THE WORST HOTEL EVER. THERE ARE NO WORDS TO DESCRIBE HOW BAD IT IS!
review from KAYAK
-
9.0
This guest did not leave comments about this hotel.
review from KAYAK -
9.0
This guest did not leave comments about this hotel.
review from KAYAK -
9.0
The staff Breakfast was a bit unorganized. No napkins, some fruit ran out. People were nice but they just weren't working as teams. Food was good. Great person doing the eggs!!!! Also, pottery cups for breakfast would have been nice to replace the paper cups.
review from KAYAK -
8.0
This guest did not leave comments about this hotel.
review from KAYAK -
8.0
This guest did not leave comments about this hotel.
review from KAYAK -
10.0
Clean, quiet, attentive staff. Not within walking distance to much of anything.
review from KAYAK -
10.0
Pillows were very comfortable. No, everything was great!
review from KAYAK -
9.0
Courteous and professional staff
review from KAYAK -
8.0
Bathrooms were poorly equipped. Air conditioning didn't work and was very loud. Room was located by banquet area and also very loud. Request for moving to another room were denied
review from KAYAK -
10.0
H Breakfast was fantastic!
review from KAYAK -
10.0
The breakfast buffet is good but the coffee is too strong. The omelettes are the best part. Flavored creamers would be nice. Dinner was good and the atmosphere is warm. I would have stayed another night if the hotel had a spa. A massage would have made the visit next to perfect.
review from KAYAK -
10.0
I am in this hotel right now- I have no complains- I normally do not comment unless like other's i had a real issue- What caught my eye was the bad honeymoon review- sounds like they where expecting something out of ordinary.Like a hugh Wow factor.I personally would have requested to do a walk thur of the room prior to check in.Then there's no disapointment- I choose a downstairs room facing the main courtyard.Downstairs room have lovely french doors.Some travelers may not like that for fear of safety.I love it.I can go in and out to have my cigaretts with out choosing a smoking room and there fore keeping my clothes smoke free- I may be a smoker but - I never smoke where i sleep- I am an outdoor smoker..I love the feel of a private exit in my room.The rooms are very large.with a 42 inch flat sceen and other goodies .I personally do not use.,,,,, like a compact mp3 playing radio..My room is well maintain and the bathroom and all areas are very clean and the room feels cozie and safe.Yo...
review from KAYAK -
10.0
My husband and I had a great time during our stay at the Hilton. We enjoyed all the activities they had for guests, like the wine pairing they had one night and the swan feedings. The ''Swan Master'' was great entertainment! The staff were always courteous and engaging. Overall, it was a nice and relaxing getaway that we really enjoyed. We are planning to come back again in the spring.
review from KAYAK -
8.0
The staff was lovely, meals were Excellent, room was clean and comfortable. I was a diamond member until recently. After I had a few bad experiences at other Hilton properties, I decided to switch to Marriott. However, this hotel changed my mind!!! The staff and services were excellent! It should be a model for other hotels! I will definitely stay here again!
review from KAYAK -
10.0
Great location. Elegant hotel in the suburbs, easy to get to, close to tax-free shopping mall, slots at Delaware park. Made for a great weekend getaway. Restaurant was fabulous. Great service, excellent steak, gigantic cheesecake, and an affordable wine list with depth in selections. Staff friendly, hotel very clean, beds were amazing. Wireless internet, in-room movies, room service...we didn't ever have to leave the hotel if we didn't want to. But we tried our luck at Delaware Park and won, so we took that money to the mall and did some shopping (no sales tax). It was a nice getaway - close enough to home - but far enough away to feel like we 'got away'. Perfect with gas prices the way they are right now. We'll be back again in the summer when the pool/jacuzzi are open.
review from KAYAK -
8.0
Sorry about the last 2 reports - I am very glad I did not read them before I made reservations there - We are going back to stay there as we have a young adult at the University of Delaware.
review from KAYAK
-
7.0
The bed was comfortable. Our room was handicap. That was not brought to my attention or was I asked if we needed a handicap room. There was a commode under our sink and a bath chair in the shower which was bizarre and made me feel hesitant about using our bathroom.
review from KAYAK -
7.0
My key didn't work in the door. Had to get the maid to let me in. then still would not work, got a new one and that one didn't work either.Maintenance came and re-keyed the door. This was taken care of very fast!!
review from KAYAK -
7.0
Location breakfast buffet Booked a non smoking room at time of check in only smoking rooms available worst nights sleep ever. Eventually switched rooms but smoke smell gave me a headache for two days affected allergies and asthma weight room sucks also
review from KAYAK -
7.0
The staff were great The outside hot tub had way too much chlorine
review from KAYAK -
7.0
This guest did not leave comments about this hotel.
review from KAYAK -
7.0
This guest did not leave comments about this hotel.
review from KAYAK -
7.0
Location to Resturaunts and attractions. Also the bar experience was awesome Everything was satisfactory
review from KAYAK -
7.0
Beds and pillows were comfortable I had requested free breakfast and did not know I did not have it until I was handed a $19 bill. Was not happy that breakfast was not included.
review from KAYAK
-
5.0
It was very close to the event we came to town for. The staff didn't mention the construction- a staple gun outside our room for the 1St hour. And they didn't explain their texting or wifi services but said they would text me wifi instructures but didn't. And the walls are thin. The hall was loud until 1am
review from KAYAK -
3.0
Location. Most disappointing hotel stay I've ever had. Hair dryer so covered in goop I had to get a replacement. Room not cleaned until 5pm. No bath towels, glasses wiped with greasy rag, clumps of hair (not mine) on sink in plain sight. Lobby level room.
review from KAYAK -
6.0
This hotel was conveniently located. The beds were small, the staff was not friendly, lots of hidden charges and the rooms, while fancy, were not comfortably furnished.
review from KAYAK -
5.0
staff at checkin very nice the pull out couch had a paperclip and a ben and jerrys ice cream wrapper in it,The whole room and hallway had a strong sanitizer scent in it which was different from the elevator scent which smelled like bad ca
review from KAYAK -
4.0
The location was close to many restaurants and turnpike The pool was closed for an event, hot tub was also shut down for our stay. The room was very small, the restaurant was expensive and not very good.
review from KAYAK -
6.0
I purchased 2 rooms but the hotel refused to give me two joining rooms. This was a problem for me because I was traveling with small children.
review from KAYAK -
5.0
Plenty of parking. Clean. Helpful staff. Noisy HVAC system in room.
review from KAYAK -
5.0
Staff. A late night arrival after a very long flight the staff was very quick to get me into my room They could use a maintenance man to go around and make sure the key entrances are working properly. Have him take some caulk and paint walk the base board and jams. Walk it from top to bottom and touch up.
review from KAYAK -
4.0
Well appointed room. The room was drafty. Internet speed was slow.
review from KAYAK -
1.0
the location. on arrival to the hilton, checked out my room. both beds had stains on them. when asked for the sheets to be changed @3pm she said right away.didnt come until 9:30.the front desk rep's where very rude. i felt very unconfortable/seemed very prejudice
review from KAYAK -
5.0
We reserved two double beds, but only kings were available at check in. No roll away beds available either.
review from KAYAK -
1.0
The room was very spacious, and very well-equipped! The Saturday night that I stayed in the hotel, there was horrible noise! I called the front desk for help, but the kid who answered the phone was very rude. The noise continued until well after midnight, but nothing was done about it.
review from KAYAK -
1.0
The were ants in my room. They were notified on April 2, but did nothing about it. They did nothing about the coffee pot being broken in my room, and gave me no discount on my stay considering there were ANTS in my room everywhere. Yes, that there was ants in the room, ceiling falling down and just really not a nice place to be called a Hilton.
review from KAYAK -
5.0
The price The walls were sooo thin, you can hear every word said in the hall, and the rooms next door!! You can hear everyone's tv....it was VERY annoyinG!
review from KAYAK -
2.0
Stayed for 1st night of honeymoon. Requested best room, resembled a cheap economy room. Req. non-alco. beverage, recv.d nothing. Dirty unkept bathroom in room.
review from KAYAK -
2.0
IT IS THE WORST HOTEL EVER. THERE ARE NO WORDS TO DESCRIBE HOW BAD IT IS!
review from KAYAK
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