Overview

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Borough Arms Hotel

26 King Street, Newcastle-under-Lyme, ST5 1HX, United Kingdom
+44 178 262 9421

£39+

Overall guest ratings

7.5/10 Good
Based on 369 reviews

Review highlights

  • 9.9
  • 9.4
  • 9.3
  • 4.8

Nearby

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    About

    The Borough Arms Hotel and Restaurant is one of the oldest established hotels in the Newcastle-Under-Lyme and Stoke-On-Trent areas, with history dating back to 1783. The hotel is very much of the style associated with a traditional English town centre coaching inn, yet has been sensitively and subtly refined to offer the comfort and modern standards demanded by today s visitors. Close to the centre of the historic borough of Newcastle, The Borough Arms Hotel is convenient for both business and leisure visits to many local attractions, including Alton Towers, the English Peak District, the Staffordshire Potteries, Stoke on Trent, the Staffordshire Moorlands, Cheshire and Derbyshire.Independently owned and managed, the hotel retains many period features and takes great pride in offering a very personal service. As a valued guest, you may be confident that we will do our utmost to ensure your comfort.

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    LateRooms.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Free parking
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 369 reviews
    • 9.9 "Excellent breakfast."
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.3 "Incredible bar."
    • 9.0 "Terrific location."
      7.8 "Great parking, according to 78%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      8.3 "Easily accessible by car, said 83%."
    • 8.9 "Food is delicious."
      8.9 "89% loved the menu selection."
    • 4.8 "Not very clean."
      4.8 "52% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
      4.3 "57% thought it was rather dirty."
    • 4.1 "Rooms are not good."
      1.3 "87% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      1.5 "85% had problems with the shower."
      0.0 "For 100%, the rooms looked old."
      0.8 "92% said the bathroom was dirty."
      3.3 "67% found problems with the furniture."
    • 2.0 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
      4.4 "Unfriendly atmosphere, according to 56%."
      4.3 "57% didn't like the unstylish hotel."
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    Overall rating

    7.3 Good
    Based on 188 reviews
    • 9.9 "Excellent breakfast."
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.8 "Food is delicious."
    • 8.6 "Location is great."
      7.5 "Great parking, according to 75%."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Very good internet connection."
    • 4.3 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 3.6 "Rooms are not good."
      1.1 "89% complained about the bathroom."
      4.4 "56% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      1.2 "88% had problems with the shower."
      0.0 "For 100%, the rooms looked old."
    • 2.0 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
      4.6 "Unfriendly atmosphere, according to 54%."
    View all review categories

    Overall rating

    7.8 Good
    Based on 14 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 4.1 "Rooms are not good."

    Overall rating

    7.6 Good
    Based on 166 reviews
    • 9.9 "Excellent breakfast."
    • 9.5 "Incredible bar."
    • 9.3 "World class service."
      9.3 "93% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 9.1 "Terrific location."
      7.8 "Great parking, according to 78%."
    • 8.9 "Food is delicious."
      8.7 "87% loved the menu selection."
    • 4.6 "Rooms are not good."
      1.2 "88% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.5 "85% had problems with the shower."
      0.0 "For 100%, the rooms looked old."
    • 2.2 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
      4.9 "51% didn't like the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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