Overview

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Borough Arms Hotel

26 King Street, Newcastle-under-Lyme, ST5 1HX, United Kingdom
+44 178 262 9421

£41+

Mon 12/12 Check in
Tue 13/12 Check out

Overall guest ratings

7.6/10 Good
Based on 372 reviews

Review highlights

  • 9.9
  • 9.6
  • 9.6
  • 4.5

Good to know

  • Friendly service

Nearby

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    About

    The Borough Arms Hotel and Restaurant is one of the oldest established hotels in the Newcastle-Under-Lyme and Stoke-On-Trent areas, with history dating back to 1783. The hotel is very much of the style associated with a traditional English town centre coaching inn, yet has been sensitively and subtly refined to offer the comfort and modern standards demanded by today s visitors. Close to the centre of the historic borough of Newcastle, The Borough Arms Hotel is convenient for both business and leisure visits to many local attractions, including Alton Towers, the English Peak District, the Staffordshire Potteries, Stoke on Trent, the Staffordshire Moorlands, Cheshire and Derbyshire.Independently owned and managed, the hotel retains many period features and takes great pride in offering a very personal service. As a valued guest, you may be confident that we will do our utmost to ensure your comfort.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Free parking
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 372 reviews
    • 9.9 "Excellent breakfast."
    • 9.6 "Excellent value."
    • 9.6 "World class service."
    • 9.4 "Incredible bar."
    • 9.0 "Terrific location."
    • 4.5 "Rooms are not good."
    • 1.7 "Horrible vibe."
    View all review categories

    Overall rating

    7.5 Good
    Based on 167 reviews
    • 9.9 "Excellent breakfast."
    • 9.7 "Excellent value."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 8.8 "Food is delicious."
    • 8.7 "Location is great."
      7.9 "Great parking, according to 79%."
      10.0 "City centre within easy reach, said 100%."
    • 5.0 "Average cleanliness."
      4.7 "53% said rooms were dirty."
    • 4.3 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      4.7 "53% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      2.2 "78% had problems with the shower."
      0.0 "For 100%, the rooms looked old."
    • 1.7 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
      4.1 "Unfriendly atmosphere, according to 59%."
    View all review categories

    Overall rating

    7.6 Good
    Based on 18 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 4.4 "Rooms are not good."
      2.1 "79% complained about the bathroom."

    Overall rating

    7.7 Good
    Based on 186 reviews
    • 9.9 "Excellent breakfast."
    • 9.6 "Incredible bar."
    • 9.6 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 9.5 "Excellent value."
    • 9.2 "Terrific location."
      8.3 "Great parking, according to 83%."
    • 5.3 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      6.0 "Only 60% said rooms were big enough."
    • 1.9 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
      4.9 "51% didn't like the unstylish hotel."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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