North Shields hotels

Clean and the staff were very friendly and helpful A lovely hotel but feel we paid the premium cost due to the location of the hotel though we stayed there due to its location to our relative... we have paid the same rate for the holiday inn although it is further away! But that was with breakfast and bar, swimming pool and gym!

None

Location was okay if you want to have a fun weekend, but not for a family Was awful - leaking ceiling & mattresses stained with blood!! They have policies in place where they charge you if you soil the bedding etc, etc...yet this is the state of the room in the first place! Breakfast was ok on day 1, but terrible on day 2.

The staff were friendly and helpful. The bed linen was fresh and clean and the breakfast was good. Limited parking. We stayed on a Saturday and it's definately a stag/hen party hotel and this was reflected in the decor. If it's a peaceful nights sleep you want I wouldn't recomend the weekends.

The restaurant was very good. The hotel was miles from the city centre so choice was very limited. The decor - motel feel. It was also very cold.

Excellent internet access in my room.

Hotel was cheap and there was lots of parking A wedding was taking place in the hotel (not involving us) and there were lots of very drunk, very loud people running up and down corridors and banging on bedroom doors (including ours) at all hours of the night. I complained about this in the morning and the girl on the counter did nothing to apologise. I'd booked two rooms, for me and my partner and for my brother and his, and I would have expected some kind of discount or compensation by way of money off a future stay by way of an apology for the fact that the four of us got very little sleep.

Complaints refood and to staff on checkout not responded to,requested reduction of bill beacause of por service,food and accommodationand paid under protest. requested management to call me at home after my return from the funeral we were attending of family member, not done. Evening meals breakfast poor. dirty sinks,cracked bath,bathroom door had Ybeen punched in ,beakfast requests not met,window catches broken,need I go on?

Nice comfortable room. All on one level, so no stairs to climb

Staff were very helpful and pleasant - particularly the bar person who scoured the kitchens to find me a newspaper! Checking in - very poor lighting over desk made it difficult - receptionist very good but I do think you need to review the level of lighting she is working with

I stayed at the hotel because I was visiting family in nearby Jarrow. I thought the staff were most helpful especially when I arrived close to midnight due to a delayed flight. None what so ever.

convenience to town centre

Staff were very pleasant, and hotel was good value for money.

Relaxed friendly atmosphere

The beautiful location and building

Good breakfast Lack of organisation

Considering the hotel was currently being refurbished I think we should have been told this when we spoke to hotel staff on the phone. We were the only guests there.

Close to all facilities including seafront and restaurants.