Overview

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Hotel Universal Port
Top Family Hotel

1-1-111 Sakurajima, Konahana-ku, Osaka 554-0031, Japan
+81 664 635 000

£86+

Overall guest ratings

9.0/10 Excellent
Based on 6,936 reviews

Review highlights

  • 9.2
  • 8.8
  • 8.7
  • 5.6

Good to know

  • Impressive bathroom
  • Great menu
  • Professional service
  • Friendly service

Nearby

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    About

    Located in Konohana, this hotel is within a 5-minute walk of Osaka Takoyaki Museum and Universal CityWalk® Osaka. Sanja Shrine and Osaka Aquarium Kaiyukan are also within 6 mi (10 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Room service
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 6,936 reviews
    • 9.2 "Awesome vibe."
      9.2 "92% enjoyed the friendly atmosphere."
      9.1 "91% enjoyed the lobby entrance."
      9.5 "95% said it was a stylish hotel."
      9.7 "97% thought the hotel was luxurious."
      8.0 "80% thought, the hotel was modern."
    • 8.8 "Generally very clean."
      8.6 "86% said rooms were clean."
      8.5 "85% thought it was clean."
    • 8.7 "Breakfast is good."
    • 8.6 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
      7.3 "73% said the beds were comfortable."
      8.0 "80% liked the big bathroom."
      8.1 "81% were satisfied with the air conditioning."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.9 "79% said the reception staff was great."
      8.0 "Housekeeping was great, according to 80%."
      7.0 "70% said the booking process went smoothly."
      9.7 "97% said the concierge service was amazing."
      7.7 "77% were happy with the shuttle service."
    • 5.6 "Average value."
      6.3 "The price was ok for 63%."
      6.0 "Only 60% were satisfied with the beverage prices."
    • 5.2 "Bar is ok."
      6.1 "Alcoholic drinks were not bad, according to 61%."
      6.0 "Only 60% were satisfied with the beverage prices."
    • 4.3 "Wellness & sports facilities were not very nice."
      2.3 "77% said the wellness staff was not good."
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    Overall rating

    9.1 Excellent
    Based on 1,803 reviews
    • 9.4 "Awesome vibe."
      9.3 "93% enjoyed the friendly atmosphere."
      9.6 "96% said it was a stylish hotel."
      9.0 "90% enjoyed the lobby entrance."
      9.8 "98% thought the hotel was luxurious."
    • 9.0 "Very comfortable."
      9.0 "90% thought rooms were spacious."
      8.1 "81% liked the big bathroom."
      7.1 "71% thought it was pleasantly quiet."
      8.1 "81% were satisfied with the air conditioning."
    • 8.7 "Generally very clean."
      8.6 "86% said rooms were clean."
      8.6 "86% thought it was clean."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      8.4 "Housekeeping was great, according to 84%."
    • 8.6 "Rooms are great."
      7.5 "75% were happy with the bathroom."
      9.0 "90% thought rooms were spacious."
      9.8 "98% thought the view was good."
      8.6 "86% said rooms were clean."
      8.1 "81% liked the big bathroom."
      7.1 "71% enjoyed the furniture."
      8.1 "81% were satisfied with the air conditioning."
    • 5.2 "Average value."
      6.4 "The price was ok for 64%."
    • 4.1 "Wellness & sports facilities were not very nice."
      2.0 "80% said the wellness staff was not good."
    View all review categories

    Overall rating

    9.0 Excellent
    Based on 4,300 reviews
    • 9.1 "Awesome vibe."
      9.1 "91% enjoyed the friendly atmosphere."
      9.1 "91% enjoyed the lobby entrance."
      9.6 "96% said it was a stylish hotel."
      9.6 "96% thought the hotel was luxurious."
      7.8 "78% thought, the hotel was modern."
    • 9.0 "Perfectly clean."
      8.6 "86% said rooms were clean."
      8.9 "89% thought it was clean."
    • 8.8 "Breakfast is good."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
      7.5 "75% were happy with the shuttle service."
      9.8 "98% said the concierge service was amazing."
    • 8.4 "Rooms are great."
      7.9 "79% were happy with the bathroom."
      8.9 "89% thought rooms were spacious."
      8.6 "86% said rooms were clean."
      9.9 "99% thought the view was good."
      8.0 "80% liked the big bathroom."
      7.7 "77% enjoyed the furniture."
      8.0 "80% were satisfied with the air conditioning."
      8.9 "89% appreciated the modern rooms."
    • 5.7 "Average value."
      6.1 "The price was ok for 61%."
    • 4.5 "Wellness & sports facilities were not very nice."
      2.1 "79% said the wellness staff was not good."
    View all review categories

    Overall rating

    9.1 Excellent
    Based on 832 reviews
    • 9.3 "Awesome vibe."
      9.3 "93% enjoyed the friendly atmosphere."
      9.2 "92% enjoyed the lobby entrance."
    • 9.1 "Excellent breakfast."
    • 8.9 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
      7.8 "78% said the beds were comfortable."
      7.1 "71% thought it was pleasantly quiet."
      8.0 "80% liked the big bathroom."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      7.9 "79% said the reception staff was great."
      8.2 "Housekeeping was great, according to 82%."
    • 8.8 "Rooms are great."
      7.8 "78% were happy with the bathroom."
      9.0 "90% thought rooms were spacious."
      7.8 "78% said the beds were comfortable."
      8.4 "84% said rooms were clean."
      9.8 "98% thought the view was good."
      8.0 "80% liked the big bathroom."
      7.9 "79% enjoyed the furniture."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Impressive bathroom"
    "Great menu"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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