Overview

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Hotel Neuschloss Otaru
Top Airport Hotel

3-282, Shukutsu, , Otaru 047-0047, Japan
+81 134 229 111

£102+

Overall guest ratings

8.3/10 Excellent
Based on 667 reviews

Review highlights

  • 8.9
  • 8.8
  • 8.3
  • 7.7

Good to know

  • Impressive bathroom
  • Friendly atmosphere
  • Great view
  • Friendly service

Nearby

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    Amenities

    • Internet
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 667 reviews
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.2 "82% said the reception staff was great."
      10.0 "100% were happy with the shuttle service."
    • 8.8 "Breakfast is good."
    • 8.3 "Rooms are great."
      9.4 "94% thought the view was good."
      8.3 "83% were happy with the bathroom."
      8.3 "83% thought rooms were spacious."
      8.0 "80% liked the big bathroom."
      7.5 "75% enjoyed the furniture."
    • 7.7 "Good vibe."
      8.5 "85% enjoyed the friendly atmosphere."
      9.3 "93% thought the hotel was luxurious."
      10.0 "100% said it was a stylish hotel."
    • 6.4 "Location is acceptable."

    Overall rating

    8.5 Excellent
    Based on 400 reviews
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
      8.1 "81% said the reception staff was great."
    • 9.0 "Excellent breakfast."
    • 8.7 "Rooms are great."
      9.3 "93% thought the view was good."
      8.8 "88% were happy with the bathroom."
      8.6 "86% thought rooms were spacious."
      8.4 "84% liked the big bathroom."
    • 7.9 "Good vibe."
      8.7 "87% enjoyed the friendly atmosphere."
      9.2 "92% thought the hotel was luxurious."
      10.0 "100% said it was a stylish hotel."
    • 6.5 "Location is acceptable."

    Overall rating

    8.3 Excellent
    Based on 220 reviews
    • 8.9 "Breakfast is good."
    • 8.5 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 8.3 "Rooms are great."
      8.4 "84% were happy with the bathroom."
      9.5 "95% thought the view was good."
      8.4 "84% thought rooms were spacious."
      8.4 "84% liked the big bathroom."
    • 7.3 "Good vibe."
      8.0 "80% enjoyed the friendly atmosphere."
      9.1 "91% thought the hotel was luxurious."
    • 6.4 "Location is acceptable."
    • 6.2 "Average value."
    • 5.7 "Bar is ok."
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    Overall rating

    8.2 Excellent
    Based on 46 reviews
    • 8.8 "Great service."
    • 8.4 "Breakfast is good."
    • 8.1 "Food is delicious."
    • 8.0 "Rooms are great."
      8.2 "82% were happy with the bathroom."
      9.5 "95% thought the view was good."
      8.3 "83% thought rooms were spacious."
    • 6.4 "Average value."
    • 6.0 "Location is acceptable."
    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Impressive bathroom"
    "Friendly atmosphere"
    "Great view"
    "Friendly service"
    data provided by TrustYou

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