|"Excellent facilities and perfect location."||(in 98 reviews)|
|"The hotel has a great vibe."||(in 45 reviews)|
|""Spacious room, very friendly staff, great location.""||(in 93 reviews)|
|"I complained multiple times."||(in 4 reviews)|
|"Bar poor and club dreadful."||(in 9 reviews)|
|"Oh did I mention room service!"||(in 19 reviews)|
|friendly staff||in 226 reviews|
|great location||in 215 reviews|
|pool area||in 205 reviews|
|nice hotel||in 120 reviews|
|poor customer service||in 81 reviews|
|palm springs||in 74 reviews|
|room service||in 71 reviews|
|valet parking||in 63 reviews|
|bar closed||in 55 reviews|
|large room||in 51 reviews|
|one night||in 48 reviews|
|walking distance||in 45 reviews|
|restaurants and shops||in 31 reviews|
|mini bar||in 26 reviews|
|hard rock||in 23 reviews|
|resort fee||in 19 reviews|
|bed was very comfortable||in 16 reviews|
|downtown palm||in 6 reviews|
|multiple times||in 5 reviews|
|paper thin walls||in 5 reviews|
|loud music||in 4 reviews|
Large spacious room. Friendly valet and desk staff. Good service in the restaurant and excellent recommendations for food nearby.
Had to leave car keys at the front desk twice because there was nobody stationed at the valet kiosk.
Not Hard Rock Hotel
The decor is beautiful
The confusing name. CoNtract with hard rock hotel has ended, there is absolutely no need for Zozo to continue calling them hard rock hotel. That creates a confusing and very annoying dilemma. We thought we had booked the wrong hotel. We ended up looking for the address & did a lot of research on yelp by reviews. It’s not okay, they should not be under that anymore
Waste of money
Facility, dinner, pool, bar, help desk,
The staff was friendly. Close to local shops.
First of all hotel is under new management and did not know until we arrived. It is no longer a Hardrock Hotel. We chose this hotel because of the name for our older children to enjoy. It was nice but little dingy and short staffed. A little disappointed
location, bar area with live music
Valet stood and talked to each other for five minutes before coming to take our car, only one front desk agent with a line of 10 people, rooms weren't clean, listed as a mountain view and our view from the balcony was two big trees and a run down business in the back. Hallways smelt like marijuana.
The staff was great, friendly and sweet
I have stayed here before a couple times. I feel that the rooms have seen better days, it was dingy and I didn't care for the way it was kept up. mildly disappointed.
Small resturant and less staff for holiday
Hard rock stay
Great location to all downtown shops and restaurants. Can walk from hotel to all of the local shops. Staff are always on queue and ready to help.
Rooms are nice but not very sound proof. Had to change rooms after next door family made so much noise. But staff handled it very professionally. Can also hear outside noises a little too well.
Clean and well designed. We really enjoyed our stay here.
The only complaint is that the bathroom has glass doors. They're fogged so you can't see too much, but it's still super weird pooping with your loved ones walking by. I don't know why anyone would design a bathroom like that!
YOU MUST change the SMALL pillows on the bed....it makes no sense..the pillow cases on your pillows are normal size, tucked in to accomodate what esstenially are decorative pillow size.... NOT sleeping pillows....the bed itself was not to my comfort...but PLEASE CHANGE THE PILLOW SIZE AT THE VERY LEAST.
Music from the club until late at night prevented us from sleeping. The valet parking attendant smelled of alcohol, so we parked on the street. Accidentally moved M&M's from their perch, was charged.
The Hotel Zoso offers 163 guest rooms and suites, including some that offer private terraces and balconies. Some rooms offer views of the beautiful San Jacinto Mountains while others overlook the pool. The hotel offers pet-friendly accommodations, as well. This hotel offers room service, as well as poolside food and drink delivery from their onsite restaurant and bar. Guests can rent private poolside cabanas for the true Palm Springs experience.
The Hotel Zoso is located in the middle of Palm Springs, making it easy to see all of the attractions in the area. Guests can reach all of the city’s best shops, restaurants, and galleries within minutes. The airport is located just two miles away, and the Palm Springs Aerial Tramway is nearby for a stunning ride up the mountain and see the view of the Coachella Valley below. All of this and more can be arranged with the front desk at the hotel, which offers reservation assistance and recommendations for sightseeing.
This hotel has private meeting spaces and private cabana rentals that cater to all kinds of special events and meetings. There are group rates available for larger events or groups, as well. This is a boutique hotel with a glitzy style that offers VIP treatment to every guest, in the heart of Palm Springs. The hotel offers a poolside bar and a lobby bar, as well as a spa tub and a 9,500 square foot ballroom for weddings and other events. WiFi is available throughout the hotel.
based on 702 reviews
Policies vary by room type and provider.
Hotel Zoso is located at 150 South Indian Canyon Drive in Baristo, 0.6 miles from the centre of Palm Springs. Palm Springs Art Museum is the closest landmark to Hotel Zoso.
Check-in time is 16:00 and check-out time is 11:00 at Hotel Zoso.
No, Hotel Zoso does not offer free Wi-Fi.
No, Hotel Zoso does not offer free parking.
Yes, Hotel Zoso offers free airport shuttle service.
Hotel Zoso is 2.3 miles from Palm Springs. Hotel Zoso is 43.8 miles from San Bernardino Int.
Yes, Hotel Zoso is a pet-friendly hotel.
Yes, Hotel Zoso has a pool on-site.