Overview

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Mercure Penrith

Cnr Mulgoa and Jamison Road, Penrith, NSW 2750, Australia
+61 247 217 700

£104+

Overall guest ratings

7.8/10 Good
Based on 1,789 reviews

Review highlights

  • 9.5
  • 4.9
  • 4.6
  • 4.5

Good to know

  • Friendly service

Nearby

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    About

    Located at the foot of Blue Mountains and adjacent to Penrith Panthers World of Entertainment, Mercure Penrith is at the gateway to Western Sydney. The hotel has 223 rooms featuring flat-screen TVs, cable TV, air-conditioning and high-speed WIFI Internet access. Additional facilities include a gym, guest lounge, outdoor swimming pool, BBQ area and ample parking.

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    accorhotels.com

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Wi-Fi
    • Laundry service
    • Bicycle hire
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Room service
    • Restaurant
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    Based on 1,789 reviews
    • 9.5 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.6 "Great parking, according to 76%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      8.6 "Easily accessible by car, said 86%."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      10.0 "100% said the recreation staff was great."
    • 4.9 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.1 "For 89%, the rooms looked old."
      1.1 "89% thought the tv was sub-standard."
      2.9 "71% had problems with the shower."
      0.8 "92% found problems with the furniture."
      1.1 "89% said the bathroom was dirty."
      4.3 "57% were disappointed with the minibar."
    • 4.6 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
      4.6 "54% thought it was overpriced."
    • 4.5 "Value below average."
      4.6 "54% thought it was overpriced."
      1.4 "86% said the breakfast was too expensive."
    • 3.7 "Breakfast is below average."
      1.4 "86% said the breakfast was too expensive."
    • 2.7 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      4.7 "Unfriendly atmosphere, according to 53%."
      4.8 "52% didn't like the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 1,055 reviews
    • 9.6 "Terrific location."
      7.6 "Great parking, according to 76%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 4.8 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
      2.7 "73% had problems with the shower."
      1.1 "89% found problems with the furniture."
      4.4 "56% were disappointed with the minibar."
      1.3 "87% thought the tv was sub-standard."
      1.1 "89% said the bathroom was dirty."
    • 4.8 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
      4.8 "52% thought it was overpriced."
    • 4.6 "Value below average."
      4.8 "52% thought it was overpriced."
    • 3.7 "Breakfast is below average."
    • 2.8 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      4.9 "Unfriendly atmosphere, according to 51%."
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    Overall rating

    7.9 Good
    Based on 411 reviews
    • 9.4 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.6 "Great parking, according to 76%."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 5.3 "Average comfort."
      5.5 "Beds were acceptable for 55%."
      6.7 "Only 67% said rooms were big enough."
    • 5.2 "Pool is mediocre."
    • 4.5 "Value below average."
    • 4.5 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
      3.1 "Air conditioning was criticized by 69%."
    • 3.3 "Breakfast is below average."
    • 2.8 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
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    Overall rating

    6.7 Good
    Based on 17 reviews
    • 4.9 "Rooms are not good."

    Overall rating

    7.9 Good
    Based on 304 reviews
    • 9.4 "Terrific location."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 6.7 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.6 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 5.1 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.6 "Only 66% said rooms were clean enough."
    • 4.6 "Value below average."
    • 3.7 "Breakfast is below average."
    • 2.6 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

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