Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Mercure Penrith

Cnr Mulgoa and Jamison Road, Penrith, NSW 2750, Australia
+61 247 217 700

£90+

Overall guest ratings

7.8/10 Good
Based on 1,741 reviews

Review highlights

  • 9.4
  • 8.4
  • 4.8
  • 4.6

Good to know

  • Friendly service

Nearby

    show all

    About

    Located at the foot of Blue Mountains and adjacent to Penrith Panthers World of Entertainment, Mercure Penrith is at the gateway to Western Sydney. The hotel has 223 rooms featuring flat-screen TVs, cable TV, air-conditioning and high-speed WIFI Internet access. Additional facilities include a gym, guest lounge, outdoor swimming pool, BBQ area and ample parking.

    Less More
    accorhotels.com

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Wi-Fi
    • Laundry service
    • Bicycle hire
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Room service
    • Restaurant
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Grill
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 1,741 reviews
    • 9.4 "Terrific location."
      7.6 "Great parking, according to 76%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      8.6 "Easily accessible by car, said 86%."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      7.7 "77% said the booking process went smoothly."
      10.0 "100% said the recreation staff was great."
    • 5.2 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      7.0 "70% said rooms were clean."
      5.3 "53% thought the kitchenette was ok."
    • 4.8 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 4.6 "Value below average."
      2.6 "74% said the breakfast was too expensive."
    • 4.1 "Breakfast is below average."
      2.6 "74% said the breakfast was too expensive."
    • 3.9 "Bar is not good."
    • 2.8 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      4.8 "Unfriendly atmosphere, according to 52%."
    View all review categories

    Overall rating

    8.0 Good
    Based on 1,027 reviews
    • 9.6 "Terrific location."
      7.8 "Great parking, according to 78%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      7.7 "77% said the booking process went smoothly."
    • 5.9 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 4.8 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
      2.7 "73% had problems with the shower."
      4.8 "52% were disappointed with the minibar."
      2.0 "80% found problems with the furniture."
      1.7 "83% thought the tv was sub-standard."
      1.4 "86% said the bathroom was dirty."
    • 4.8 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 4.7 "Value below average."
    • 4.0 "Breakfast is below average."
    • 2.9 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.9 Good
    Based on 365 reviews
    • 9.2 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.8 "Great parking, according to 78%."
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 6.5 "Pool is mediocre."
    • 5.2 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 4.9 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      1.6 "For 84%, the rooms looked old."
      3.2 "Air conditioning was criticized by 68%."
      1.4 "86% thought the tv was sub-standard."
    • 4.6 "Value below average."
    • 4.5 "Internet is poor."
    • 3.7 "Breakfast is below average."
    • 3.2 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.8 Good
    Based on 17 reviews
    • 5.1 "Rooms are ok."

    Overall rating

    7.9 Good
    Based on 330 reviews
    • 9.3 "Terrific location."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 6.6 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 6.5 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 5.6 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      6.7 "Only 67% said rooms were clean enough."
      5.1 "51% thought the minibar was ok."
    • 4.6 "Value below average."
    • 4.3 "Breakfast is below average."
    • 2.7 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Photos
    Map

    Map

    Close