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Pros: Cabin crew were great.

Cons: Unpacking wet clothes from one of my bags. It must have been left out in the rain somewhere. I filed a separate complaint with Delta.

Pros: Friendly staffs

Cons: Choice of movies

Cons: Where are my bags ? So my bag was on the flight but it’s been 2 hours and no bag ? Talk about ruining the whole travel experience because after a 16 hour flights your bag isn’t here and no one seems to know what happened . So they have you waiting 2 hours diiddling yourself and no one has any information . Go China southern yeah ! NOT

Pros: Timing, Price, Service, Food,

Pros: Refunded or compensated

Pros: It was a very cheap flight, so flying the family back to NZ from the UK, for what we paid, it was great.

Cons: Plane food was quite average, on the first flight LHR-PEK flight the plane was a bit old and the entertainment system was nearly shot, but the second flight PEK-ALK was a dream liner, which was fantastic. For the price we paid, there was nothing we could complain about, would definitely flay again.

Pros: The flight waited for all the people to come on the flight before leaving.The food was good, and they didn't disturb sleeping passengers in the middle of the flight.

Cons: The TV screen was horrible, and half the time it didn't even work. The games said how to use the controller, but the controller that was there didn't even work. The crew needs to serve water and drinks a little more than twice in the 8 hour flight. And when the water and drinks are served,they should pour a little more than 40% in the cup. Dehydration doesn't make for a good experience especially when you have already come off a 12.5 hour connecting flight.

Pros: The crew was great.

Cons: The seats could gave been more comfortable.

Pros: The chair was comfy! It could adjust to ANY position you need.

Cons: My crab cakes were just mush and my tv remote didn’t work.

Pros: The ataff assigned me an exit row qwitj extra legroom

Pros: Good selection of movies.

Cons: Late, late, PAL is always late. First we were late by two hours; then boarding was delayed by one hour after that; then we sat on the tarmac for two more hours. Literally my dad had almost finished watching his first plane movie before we were able to takeoff. Fortunately our flight wasn't cancelled, but we missed not one but TWO connecting flights because it was so late. Also, MNL is a terrible airport. What is the logic in needing to pass through THREE sets of metal detectors and x-ray machines before boarding?

Pros: Almost 4 hours. Reason 'traffic." Lame

Pros: Left on time.

Cons: Food very unappetising. Poor movie selection

Pros: Flight was on time. Got to choose seat ahead of time. Professional service at the City check-in. Seamless travel.

Pros: Terrible experience with sick passenger next to me

Cons: Terrible experience with sick passenger next to me

Cons: The WiFi service did not actually work. Also it is not clear that despite checking in online you still have to check in at the airport too

Pros: Seating and entertainment was very good.

Cons: Hindu Non vegetarian meals could have been better

Pros: The take off and landing was very good.

Cons: The entertainments.

Pros: Crew was amazing really .. best crew you may have... sear very comfort, the ICE is very amusing

Cons: Food options have changed. We used to get AVM and now IVM is pretty bad..Hope you can replace unhealthy UPMA like items to healthy Pongal

Pros: Seat was sufficiently comfortable to get some rest and I was very ready to be done with the flight when the plane landed.

Cons: Breakfast option - eggs and a sausage had much to be desired. Other meals were fine.

Pros: amazing

Cons: better food

Pros: Not-so-full flight meant we could move about and choose more comfortable seats.

Cons: TV unit didn’t work, lucky me. They tried two times to restart and reboot but to no avail. The attendant said my choices were to not watch or move to an empty seat. I chose to sit next to my wife.

Pros: The Crew was amazing. The Seat were the best Selling point fort business class

Cons: More space for the arm rest ans legs space

Pros: The service has improved and nice to travel with them especially when I'm star alliance gold member.

Cons: Nothing for this trip

Pros: staff quite friendly and helpful

Cons: the seat can not be adjusted, worst one I've seen all these years.

Pros: It got me there.

Cons: Vintage plane.

Pros: Good service, decent food, fair sized planes

Cons: All is good

Cons: One hour delay. Last minute change of seats.

Pros: Food/ staff/access to TV/movies etc!

Cons: Seating/facilities

Cons: They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them.

Cons: When I purchased the ticket I did not know that I have to pay for my bag. It would have been nice to know about this in advance

Pros:

Pros: Almost nothing, this was a terrible flight and experience! The movies were good, that's about it.

Cons: No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances.

Pros: Very good service. I have a bad knee and they did a good job of helping. Long layover is ok, they offer free hotel. Side benefit you can be a tourist for a short time.

Cons: Lounge could be improved. Does not compare to other Airlines Lounges.

Cons: Flight got delayed in Xiamen, miss the connecting flight to chongqing.

Pros: The safety video.

Cons: Cleanless, dont charge people to change seats when the flight is not super busy....

Cons: The breakfast croissant filling was disgusting!

Cons: Food

Cons: It was a delta flight

Pros: Having a single restroom in the economy plus section had folks climbing over each other, especially the bulkhead seats, all of the flight. Even the flight attendants had to climb over the bulkhead folks feet.

Cons: The second security check before boarding had people jumping from their seat section to be checked, as the security staff weren't concerned about people's seating priority. It also seemed a couple of economy plus ladies sat in business class.

Cons: Ok perfect will do it again

Pros: Exellent

Cons: Nothing

Cons: Did not inform us of a flight delay until way after the flight time had past. Waited an extra to take off.

Cons: The TV on seat 55A was really hard to see and brightness would keep reverting back to low. Entertainment systems need to be freshened up.

Pros: I miss my flight to Hanoi because we were dealy from Manila also people in lounge never check us or told us about time to flight

Pros: Nice plane. Seats fairly comfortable. Pleasant crew.

Cons: No boarding organization (board rear seats first), mass chaos. Seafood spaghetti should be eliminated as menu item.

Pros: Everyone was very nice and hospitality was great.

Cons: a better selection of movies/entertainment.

Cons: The choice of English language films were limited. I did not enjoy the food too much

Cons: At boarding, crew didn't allow me my preference for a front seat, and gave an excuse that it's chosen random. He booked both my seats at tge tail of the taxi whereas I requested front seat. In flight, I wasn't asked for my meal preference. They served me pork, whereas I eat a Hindu meal (No Beef and No Pork) They served the end part so late that by the time I could eat they were already descending, and they rushed me to eat. I couldn't eat it anyways except the fruits. No juice or water either was served.

Cons: Delayed by almost 2 hours.

Pros: Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land.

Cons: Only juice or water?

Pros: The flight got attendants were polite.

Cons: The food was not so good as expected, to my surprise and disappointment. The seats were even narrower than my next connecting 2hr-flight from Incheon to Osaka... Also the flight attendants spoke only in Korean when walking down the aisles offering coffee, tea, etc. When I fly on other Asian airlines (Singaporean, Japan Airlines, All Nippon) everything is bilingual so it is easy to understand what is being offered or asked.

Pros: Even coach had plenty of room

Cons: Appreciate that there was food in flight but the taste left much to be desired. The entertainment selection was extremely sparse and could have been much better with English subtitles.

Pros: Good entertainment selection! Pretty up-to-date movie list, as well as music albums. I liked the food selection as well.

Cons: Quite a tight squeeze, but bearable.

Cons: The crew didn’t help on putting my carry on luggage into the overhead cabinet, I’m not tall enough to do this so I dropped my carry on luggage on the floor. Luckily didn’t hurt any people and a Hong Kong lady helped me on this. Besides, One of my luggage was missing, I’m still waiting for them to let me know where my luggage is. This is the first time I took Asiana Airline, according to all those bad experiences, I doubt whether I’ll take Asiana Airline again.

Cons: All staff was excellent

Pros: Got an exit row seat. Lots of leg room.

Cons: No complaints.

Pros: The staff was very nice and allowed me to change my seat to be near the door as I had a connecting flight fairly soon after arriving in Manila. This flight was very comfortable and excellent.

Cons: There was no movie but that is Ok. I just read

Pros: Friendly airline staff. Ease of obtaining boarding pass at the counter. Clean, modern aircraft. Thanks China Airlines!

Cons: As with all airlines, the "the hurry up and wait" processes associated with getting onto the plane are tiring.

Pros: Helpful staff both on ground and in the air

Cons: - The plane supposedly has free wifi :) :) :) but this is too good to be true. After a long and complicated procedure “all free wifi passes are gone, try again next time”. Someone said there are only 70 passes for the entire plane. - Similar experience with “free wifi” Guangzhou’s Bayun airport if you don’t have a Chinese simcard in your phone. - Navigating China Southern’s website for online check-in is a nightmare.

Pros: Service, Food, timing, price

Cons: Seats were too narrow, but problem with A380 instead of Airlines.

Pros: Friendly staffs

Cons: Choice of movies

Cons: It’s a very long flight and I had the unfortunate luck of getting a broken entertainment unit.

Cons: Very good service

Pros: The plane is quite comfortable and took off on time.

Cons: The food and the crew members. Provide more options of foods and serve water/juice more often. The crews need more training for customer service/ polite communication.

Pros: On time quick easy boarding. Decent plane and reasonable cost

Cons: 30 minute wait to retrieve baggage

Pros: Polite cabin crew.

Cons: Lost my check-in luggage - still not returned after 4 days. Broke my expensive checked-in suitcase on the first leg of the trip. (No reimbursement for loss or damage.) Leads you through online check-in but denies allowing you to complete it. Could not reserve any seats (for 4 international flights) ahead of airport check-in. Forced to give up my assigned seat to accommodate someone else. No customer service contact phone number (in English) that works. Poorly designed website - difficult to locate and utilize options.

Pros: Nothing

Cons: Seems like airchina have no experience in aviation business

Pros: Refunded or compensated

Pros: It didn't crash

Cons: 1. The website didn't work so I could not choose my seat upfront, had to seat next to the bathroom, it was hours of torture 2. Absolutely grumpy flight attendants 3. No electronic equipment allowed, even in airplane mode (?? nonsense) 5. I will never, in any case, ever fly Air China again in my life

Pros: The crew is excellent, specially their head of hostes Flying is good Star alience Golden card is very good in every thing and they respect it here. Well done

Cons: 30 mintes delaying in departure Food should be better and should have the sign of Halal/Muslim food Entertainment should be more exciting

Pros: The 737-800 was comfortable for the 3-hour flight.

Pros: On time

Cons: Same as above.

Cons: Gave us false infor for our boarding location and we had to run for boarding to different location when 30 mins left. Very hectic situation.

Pros: Flight was on time, crew was very professional and worked hard to please the passengers in service and care. Food in business class was really good, and in fact, were generous portions. Surprisingly good choice of movies in entertainment.

Cons: No sweeteners fondrinks like coffee, just sugar. I would really suggest to China Southern to stock sweeterners for passengers who don’t use sugar.