Piano di Sorrento Inns

Staff were friendly and helpful. Good Value for money. Accomodation clean, but requires modernisation.

nice and friendly staff, nice place, big swimming pool too far from the sea and from the center

Location is amazing with beautiful views over the Bay of Naples. The accomodation is a bit basic.

Very friendly staff and all of them speak either French or english. Private parking, great swimming pool for kids. Unbelievable view from the lower level bungalows and nice surroundings. Rooms might need an update. Beds are not that great but OK for this type of stay

Facilities and Staff The "beds"

We were totally disappointed by the esperidi resort. For a start the chalet that we were given, was more like a shed or 'wendy house', with mouldy wooden cladding on the interior. When the shower was used the floor would soak up the water. Also the room was not cleaned very well at all. Under the bed was dusty etc. As far as safety goes, the kitchen was a nightmare. The gas 2 ring hob did not have an ignition switch meaning that a match had to be used to light the rings. Easier said than done, when holding the gas down and trying to light an unpredictable flame, which caused burns. The cleaning staff at the hotel were friendly, however the reception staff were very abrupt and rude. Within 20 seconds of entering the reception we were asked for payment, without even having a welcome. A 50 euro cleaning fee is also taken, which wouldn’t be so bad if it was actually clean upon entering the accommodation, but this was not the case. All kitchenware had to be cleaned before use, as was the small kitchen area. I would strongly advice people that this is not as perceived. The resort is a bus or train journey from Sorrento. And at night the walk back from the station is a 15-20min walk along a dark road. I must say that none of our upset was down to booking.com, who we have used many times before. It was an unfortunate choice of hotel!!!

Generally the staff was very polite and helpfull, especially Suzanne at the reception and Chinzo the shuttle driver (I hope spelled it right). It was a very nice and relaxing place, with nice pool and sea front. Their shuttle sevice to Sorrento was very efficient also. It was the last destination for us during our 10 days travel in Italy, and we needed exactly a place like this to rest and swim. Sorrento was also a great place, the metro service to Napoli and Pompei is nice and cheap. Also try the small town Vico Equenza by metro 3-4 stops before Sorrento to have a pizza, theirs we the best after the one we had in Napoli The white haired guy with shorts all the time, spoiled our romantic dinner by shouting around to the other staff "Albertoooo", smoking and talking loudly on the phone standing next to us at the terrace of the restaurant. It is the only bad moment we had...but we had to say it

Location directly at the sea. 2 swimming pools which were kept clean. Simple but clean rooms. Quiet location; no noise from the traffic. Friendly staff. Free parking. We asked for a room (almost) above the restaurant -room 112 - otherwise you will be overlooking the car parking. We had a nice seaview from our balcony. Life music at the restaurant (every evening). We personally experienced this as positive, but the music can be heard in the hotel rooms. In general we experienced this hotel positively; however we realise that we were not staying there in the Italian "high" season (beginning of August) when I expect it will be much busier at the hotel swimming pools. Big disadvantage is the road to the hotel. This is a narrow and winding road which you have to take everytime you want to leave or go to the hotel. If you don't want to stay in the hotel all the time you really need transportation by car or the (free) shuttlebus (takes you to Sorrento). The hotel is a little bit isolated (which has as advantage that it is on a quiet location). Furthermore if you look at the simplicity of the rooms and general condition of the hotel we think it is more a 3 star hotel.

Only the view The food was not very good to say the least and the staff were not helpful and very rude.

Very good location for access to Sorrento and exploring the area and very good value for money compared to other hotels in the area. Hotel staff were friendly. It's credentials for self catering are limited by a very small kitchen area and no indoor table and chairs. Also, the bungalows are very dark inside.

The room was small but the views over the bay are great. The family who run the hotel are delightful. The best part of Villa Pane is the food. we have visited the country at least twice a year for 15 years and this is the first time at this hotel. We can safely say that this is some of the best food we have ever had in Italy. Worth visiting just for the pleasure of fresh and tasty gourmets eating and fantastic value to boot! the top floor lacked sound proofing. everything was audible from every room

The food made by Anna Maria was amazing! It was by far one of the best meals that we had during our vacation. The views were also nice, however for the price we would have liked to stay in a hotel closer to town. When we were booking our room on booking.com the hotel quoted us 65 euro/night. Then, when we were checking out on our final day we were given a bill for 90 euro per night. When I asked the man at the desk he just said that the 65 euro is the "booking fee" and the 90 euro was the additional cost of the room. Not very professional in my opinion! Another thing that we didn't really appreciate was the "shuttle service". There is a schedule for the summer but in the winter/off season it does not run regularly and it's quite disorganized. Finally, there is no internet at the hotel dispite what it says on booking.com