Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Cacao
Best Amenities

Quinta Av. Entre Calle 30 y 32, 77710 Playa del Carmen, QR, Mexico
+52 984 206 4199

Call

+52 984 206 4199

Overall guest ratings

9.2/10 Excellent
Based on 266 reviews

Review highlights

  • 9.8
  • 9.7
  • 5.7
  • 5.7

Nearby

    show all

    About

    Cacao is a chic Adults Only boutique hotel strategically located on the Quinta Avenida (Fifth Avenue) in Playa del Carmen. Inside its guestrooms you'll find luxurious amenities, while on the premises you'll find a rooftop bar and a swimming pool looking out on the Caribbean Sea. Offering a restaurant and easy access to popular attractions, this property is a wonderful choice for your next visit to Playa del Carmen.

    Less More
    BestDay
    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    Based on 266 reviews
    • 9.8 "Excellent amenities."
      9.8 "98% thought the building was wonderful."
      10.0 "100% thought the architecture was beautiful."
      9.2 "92% loved the terrace."
    • 9.7 "Terrific location."
    • 9.4 "Perfectly clean."
      9.1 "91% said rooms were clean."
    • 8.9 "Vibe was good."
      10.0 "100% said it was a stylish hotel."
      10.0 "100% thought, the hotel was modern."
      10.0 "100% thought the hotel was luxurious."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      10.0 "100% said the reception staff was great."
    • 5.7 "Average value."
    • 5.7 "Breakfast is mediocre."
    • 4.0 "Wellness & sports facilities were not very nice."
      3.3 "67% didn't like the fitness area."
    • 2.0 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.3 Excellent
    Based on 234 reviews
    • 9.8 "Excellent amenities."
      9.8 "98% thought the building was wonderful."
      10.0 "100% thought the architecture was beautiful."
      9.1 "91% loved the terrace."
    • 9.7 "Terrific location."
    • 9.5 "Perfectly clean."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.7 "Vibe was good."
      10.0 "100% said it was a stylish hotel."
      10.0 "100% thought, the hotel was modern."
    • 6.0 "Average comfort."
    • 5.9 "Average value."
    • 5.9 "Breakfast is mediocre."
    • 3.3 "Wellness & sports facilities were not very nice."
      3.3 "67% didn't like the fitness area."
    • 2.3 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.1 Excellent
    Based on 21 reviews
    • 9.8 "Excellent amenities."
      9.8 "98% thought the building was wonderful."
    • 9.7 "Terrific location."
    • 9.1 "Awesome vibe."
    • 8.1 "Great service."
    • 7.0 "Nice rooms."
    • 6.3 "Food is average."

    Overall rating

    9.0 Excellent
    Based on 10 reviews
    • 7.4 "Nice rooms."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    data provided by TrustYou

    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close