Kay Hotel

4 stars
Calle 2 Norte, entre 5a Avenida y Zfm, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 879 3444
7.0
Good
based on 457 reviews
457 reviews
Thu 16/4
-
Fri 17/4
1 room, 2 guests
Deals from
£27
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
£27
Double room, 2 double beds
£27
Standard Room, bed type unknown
£33
Bedroom
Other
Bathroom
Other
Bedroom
Balcony
Other
Bedroom
Balcony
Bedroom
Bedroom
Other
Bedroom
Photos of Kay Hotel
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

This smoke-free hotel features a 24-hour front desk, tour/ticket assistance, and a convenience store. WiFi in public areas is free. Other amenities include multilingual staff assistance. Change of towels is available on request. Hotel Kay Adults Only offers 15 accommodations with laptop-compatible safes. 32-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
7.0
Good rating
Based on 457 verified guest reviews

Latest deals for Kay Hotel

Thu 16/4
-
Fri 17/4
Standard Room, bed type unknown
No inclusions
Double room, 2 double beds
No inclusions
King room, 1 king bed
No inclusions
Double room, 2 double beds
No inclusions
King room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Double room, 2 double beds
No inclusions
King room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
King room, 1 king bed
No inclusions
Standard Room, bed type unknown
No inclusions
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Amenities at Kay Hotel

  • Adults only
  • Snorkelling
  • Beachfront
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Casino

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Air-conditioned
  • Free toiletries

General

  • Beachfront
  • Sea view
  • Telephone
  • Seating area
  • Tile/marble floor
  • City view
  • Sofa
  • Storage available

Health and safety

  • CCTV outside property
  • Daily housekeeping
  • 24-hour security
  • First-aid kit
  • CCTV in common areas

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Tour desk
  • 24-hour front desk
  • Key access

Bathroom

  • Bathtub
  • Toilet
  • Shower
  • Private bathroom

Things to do

  • Beach access
  • Casino
  • Snorkelling
  • Swimming

Media and entertainment

  • Cable or satellite TV
  • Flat-screen TV
  • Books

Accessibility and suitability

  • No smoking
  • Adults only

Pool and spa

  • Hot tub

Outdoor

  • Balcony

Bedroom

  • Wardrobe or closet

Reviews of Kay Hotel

7.0
Good
457 verified ratings
Wonderful
102
Very good
80
Good
74
Okay
32
Fair
36
Mediocre
33
Poor
100

Summary of reviews

Guests say
Guests appreciated the great location and friendly staff, but many expressed dissatisfaction with cleanliness, service, and the overall condition of the hotel. Several reviews mentioned issues with amenities and value for money, indicating that the hotel is in need of maintenance and improvements.
AI-generated from customer reviews
Location9 out of 10
Cleanliness3.5 out of 10
Amenities3.5 out of 10
Service3 out of 10
Value for Price3 out of 10
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Location

Calle 2 Norte, entre 5a Avenida y Zfm, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Albertos SCUBA47 yd
  • Terminal Marítima de Playa del Carmen280 yd
  • Parque 28 de julio0.3 mi
  • Aviario Xaman Ha0.5 mi
  • La Fe0.7 mi
  • Mexico Blue Dream0.8 mi
  • Beyond Diving0.8 mi
  • Mamita's Beach Club0.8 mi
  • O2 Mexico1 mi
  • The Reef Marina1.1 mi
  • Playacar Golf Club1.1 mi
  • Underwater Technical World1.6 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 009-025-001155/2026

When to book a room at Kay Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Kay Hotel

  • Where is Kay Hotel located?

    Kay Hotel is located at Calle 2 Norte, entre 5a Avenida y Zfm in Centro, 0.4 miles from the centre of Playa del Carmen. Albertos SCUBA is the closest landmark to Kay Hotel.

  • When is check-in time and check-out time at Kay Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at Kay Hotel.

  • Does Kay Hotel offer free Wi-Fi?

    Yes, Kay Hotel offers free Wi-Fi.

  • How far is Kay Hotel from the airport?

    Kay Hotel is 11.8 miles from Cozumel. Kay Hotel is 31.3 miles from Cancun.

  • How does KAYAK find such great Kay Hotel hotel deals?

    KAYAK scours the web for all room deals available at Kay Hotel in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Kay Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Kay Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
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7.5 Good (88 reviews)0.02 miAdults only, Outdoor pool, beachfront£62+
3-star hotel
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2-star hotel
Selina Playa Del Carmen
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3-star hotel
27% cheaper
Mayab Playa - 5th. Ave
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Cheapest

See cheapest stays in Playa del Carmen
3-star hotel
27% cheaper
Mayab Playa - 5th. Ave
6.7 Good (275 reviews)0.04 miRestaurant, Room service, Free Wi-Fi£23+
3-star hotel
27% cheaperHacienda Del Caribe Hotel8.3 Excellent (1,895 reviews)0.07 miSnorkelling, Outdoor pool, Restaurant£23+
3-star hotel
5% cheaperHotel Barrio Latino8 Excellent (1,325 reviews)0.17 miSnorkelling, Restaurant, Free Wi-Fi£30+
2-star hotel
OYO La Cultura Suites
6.9 Good (80 reviews)0.11 mi£31+

Most recommended

See most recommended stays in Playa del Carmen
3-star hotel
Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel8.9 Excellent (473 reviews)0.03 miOutdoor pool, Room service, Free Wi-Fi£62+
3-star hotel
Hotel Cielo8.5 Excellent (169 reviews)0.09 miPrivate beach, snorkelling, Restaurant£43+
3-star hotel
Hotel Casa Melissa8.3 Excellent (31 reviews)0.07 miSnorkelling, Outdoor pool, Room service£52+
3-star hotel
27% cheaperHacienda Del Caribe Hotel8.3 Excellent (1,895 reviews)0.07 miSnorkelling, Outdoor pool, Restaurant£23+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.4
0.4 mi
Cozumel
11.8 mi

Everything you need to know for your stay in Playa del Carmen