Pros (+) Staff was super friendly
Cons (-) Check out process
5 stars
El Dorado Casitas Royale by Karisma - Adults only
Km 45, Carretera Cancun - Tulum, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 998 872 8030Photos of El Dorado Casitas Royale by Karisma - Adults only
Overview
Situated in Puerto Morelos, El Dorado Casitas Royale by Karisma - Adults only offers luxury 5-star accommodation, as well as a sauna and an indoor pool. It is designed exclusively for adults.
Guests can enjoy a range of massage treatments and beauty therapy at the in-house spa, Naay Spa. Staff are available 24 hours a day and can book tours and tickets. Other amenities include a BBQ/picnic area, a currency exchange and an all-inclusive meal plan.
The resort features 171 rooms, all of which are filled with a range of facilities to ensure an enjoyable stay. Each provides its very own bathroom with a hair dryer, a shower and bathrobes.
El Dorado Casitas Royale by Karisma - Adults only provides a range of places to dine, including La Isla and Las Guacamayas.
Cancun International Airport is a 30-minute drive from the resort. Petempich Bay and 5th Avenue are a brief car ride from the property.
Latest deals for El Dorado Casitas Royale by Karisma - Adults only
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at El Dorado Casitas Royale by Karisma - Adults only
- Private beach
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Wi-Fi available in all areas
Pool and spa
- Private pool
- Spa and wellness centre
- Pool bar
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Pool with a view
Services and conveniences
- ATM on-site
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Chapel/shrine
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Public bath
- Bathrobe
- Private bathroom
Things to do
- Gift shop
- Hiking
- Hot spring bath
- Scuba diving
- Evening entertainment
- Water park
- Night club
Dining
- Grocery deliveries
- Minibar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee machine
General
- Sea view
- Seating area
- Garden view
- Tile/marble floor
- Pool view
- Storage available
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
- Private beach
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Trouser press
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Smartphone dock
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Allergy-free room
Parking and transportation
- Parking
- Airport shuttle
Workspace
- Fax
- Desk
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Alarm clock
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of El Dorado Casitas Royale by Karisma - Adults only
8.5
Very good
50 verified ratings
Wonderful
25
Very good
7
Good
4
Okay
4
Fair
6
Mediocre
0
Poor
4
Summary of reviews
Guests say
Guests generally appreciated the friendly service and cleanliness of the hotel, with many praising the food quality. However, there were consistent complaints about the condition of the rooms, particularly regarding bathrooms and overall value for the price paid. Some guests also noted issues with the shuttle service and the need for renovations.AI-generated from customer reviews
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Pros (+) Staying at the Casitas is always amazing!!!!!
Cons (-) Stop pushing the add ons.
Location
Km 45, Carretera Cancun - Tulum, 77710 Playa del Carmen, Quintana Roo
What's nearby
- Playa Paraíso2.8 mi
- El Camaleón Mayakoba Golf Club9.3 mi
- 5th Avenue12.8 mi
- Guadalupe Church13 mi
- O2 Mexico13.7 mi
- Mamita's Beach Club13.8 mi
- Beyond Diving13.9 mi
- Mexico Blue Dream13.9 mi
- La Fe13.9 mi
- Parque 28 de julio14.4 mi
- Albertos SCUBA14.6 mi
- Terminal Marítima de Playa del Carmen14.8 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about El Dorado Casitas Royale by Karisma - Adults only
Low season | August |
|---|---|
High season | January |
Average price (weeknight) | £425 |
Average price (weekend night) | £613 |
When to book a room at El Dorado Casitas Royale by Karisma - Adults only
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Playa del CarmenGood to know
Value for money | 8.6 |
|---|---|
Distance to city centre | 14.6 mi |
Nearest airport | Cancun |
Distance to airport | 17.4 mi |
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