Valentin Imperial Maya - Adults Only

Valentin Imperial Maya - Adults Only

Carretera Federal 307 Chetumal Puerto Juarez KM 311 500, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 206 3660
£141
Cheapest

rate per night

9.3
Excellent

based on 371 reviews

Valentin Imperial Maya - Adults Only
Sat 22/1
Sun 23/1
ProviderNightly total
Snaptravel£141
KAYAK£183
Agoda.com£191

About Valentin Imperial Maya - Adults Only

  • Resort Room
    Enjoy the many amenities of the resort
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi, Breakfast, and Parking for free

Hotel Valentin Imperial Riviera Maya offers a private beach, an all-inclusive meal plan and a bike hire. Popular facilities, such as an outdoor pool, outdoor tennis courts and a Jacuzzi, make for a satisfying stay in Puerto Morelos.

The resort has 540 unique rooms that are fitted with all the necessities to ensure a comfortable stay. Also included are a private bathroom, a ceiling fan and a mini bar.

The resort's on-site restaurant, Restaurant Mar and Tierra, is a popular spot to enjoy a meal. Guests can relax with a beverage on the bar's terrace. Guests can also try one of the many bars and cafés in the surrounding area.

The position of Hotel Valentin Imperial Riviera Maya permits convenient access to many tourist attractions. Playa Paraiso and Playa del Carmen are situated a short drive away.

Photos of Valentin Imperial Maya - Adults Only

Rooms available at Valentin Imperial Maya - Adults Only

Sat 22/1
Sun 23/1
Show deals with
Deluxe rooms(£141 - £514)
Deluxe room
no bed type specified
no bed type specified
Snaptravel

£141/night

£141 totalSnaptravel
no bed type specified
no bed type specified
KAYAK

£183/night

£183 totalKAYAK
no bed type specified
no bed type specified
Agoda.com

£191/night

£191 totalAgoda.com
Double rooms(£241 - £425)
Double room
no bed type specified
no bed type specified
lastminute.com

£241/night

£241 totallastminute.com
no bed type specified
no bed type specified
Zenhotels.com

£282/night

£282 totalZenhotels.com
no bed type specified
no bed type specified
Snaptravel

£311/night

£311 totalSnaptravel
Superior rooms(£201 - £656)
Superior room
no bed type specified
no bed type specified
Snaptravel

£201/night

£201 totalSnaptravel
no bed type specified
no bed type specified
Traveluro

£238/night

£238 totalTraveluro
no bed type specified
no bed type specified
travelup

£264/night

£264 totaltravelup
Standard rooms(£278 - £611)
Standard Room
no bed type specified
no bed type specified
123Milhas

£278/night

£278 total123Milhas
no bed type specified
no bed type specified
Priceline

£319/night

£319 totalPriceline
no bed type specified
no bed type specified
Snaptravel

£385/night

£385 totalSnaptravel
King rooms(£376)
King room
no bed type specified
no bed type specified
wihp

£376/night

£376 totalwihp

Amenities at Valentin Imperial Maya - Adults Only

  • Private beach
  • Adults only
  • Water sport facilities (on site)
  • Snorkelling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Mosquito net
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe
  • Cleaning products

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Mini-market on site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Things to do

  • Shops (on site)
  • Bicycle hire
  • Board games/puzzles
  • Golf
  • Cycling
  • Darts
  • Scuba diving
  • Diving
  • Bingo
  • Snorkelling
  • Evening entertainment
  • Cooking classes
  • Beauty salon
  • Table tennis
  • Water sport facilities (on site)
  • Pool table
  • Basketball court

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Hypoallergenic pillow
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Roll-in shower
  • Disabled access
  • Adults only
  • Lift
  • Accessible by lift
  • Adapted bath
  • Upper floors accessible by lift
  • Upper floors accessible by stairs

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Spa bath
  • Bidet
  • Toilet
  • Toilet paper
  • Walk-in shower

General

  • Garden view
  • Interconnected room(s) available
  • Pool view
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Telephone
  • Tile/marble floor

Dining

  • Breakfast included
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • Library
  • Smartphone dock
  • TV

Outdoor

  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Laundry

  • Ironing service
  • Laundry facilities
  • Laundry service
  • Trouser press
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Socket near the bed
  • Sofa bed
  • Alarm clock
  • Wardrobe or closet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)
  • Valet parking

Fitness

  • Aerobics
  • Fitness centre
  • Tennis

Workspace

  • Laptop safe
  • Desk

Family friendly

  • Complimentary breakfast

Reviews of Valentin Imperial Maya - Adults Only

9.3
ExcellentBased on 371 verified guest reviews
9.2Couples
8.9Friends
9.5Families
8.9Solo

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S
10.0 Excellent
Pros:Lots of activities, great food, entertaining staff, and adult beverages
Cons:Would have been nice to have a coffee bar.
A
10.0 Excellent
Pros:Prompt, courteous, responsive staff. Wide range of different restaurants that were all excellent. Spacious room, excellent room service, very good housekeeping. Everyone was friendly and helpful.
Cons:Nothing. We truly found nothing we didn't like.
A
4.8 Mediocre
Pros:This resort has a wonderful beach, sandy and clean of debris. The grounds are well manicured and clean. We stayed for a week while the resort was at 80% capacity; however, our group didn't struggle to find benches on the beach. We enjoyed the party pool and the relaxing pool. Most of the staff was polite and provided good service.
Cons:The resort is not ideal for groups over 8, unfortunately we had a group of 9 people. More than once a concierge said we could be seated as group but the restaurant staff refused or objected, eventually allowing us to be seated together. It should be mentioned at one point we were told we would have to purchase 3 bottles of wine to be seated together after the concierge had confirmed a party of 9 would not be problematic. Housekeeping was poor, we had a dead centipede in our restroom all week, I was curious how long it would take to sweep the floors. There are only two buffet restaurants opened for lunch and breakfast. LGBT, GAY FRIENDLY, SAME-SEX COUPLES ISSUES Our group of 9 consisted of my relatives and their spouses, my single brother, and my parent and I - we are a gay couple. There were a few same-sex couples at the resort. Our check out notice was addressed to Mr. & Mrs. [LASTNAME]. The hotel has both of our information, they knew we didn't share a last name and should have been able to determine we are both males. However, it was a former letter - at best the drafter was lazy and sloppy, at worst homophic. We did hold hands in public and did not get any grief from other guests. However, a limited number of staff members did treat us differently after learning of our presences (e.g. ignoring us or actively avoiding interactions). Our last evening we had a reservation at the Hibachi grill, please note this is the only restaurant that will take reservations. In short, during the course of the meal our waiter engaged my partner and I in small talk with questions regarding our relations (i.e. Are you cousins or brothers?). This conversation took place in spanish, we were the only two of our party that spoke and understand the language. We clarified the nature of our relationship, boyfriends. He stated in spanish: "Really? Are you serious? Why?" We responded: "We are in love." He then stated: "Really? Why?" The tone of the conversation was dismissive and condescending. Fortunately for him and the restaurant manager this occurred at the end of the meal and we did not want to ruin our group's experience, which had been positive until that point although they were not aware of the specifics of the conversation. It has been a few days since that dinner and upon reflection it greatly diminishes my experience at Valentin Imperial Maya and we have decided we will not be returning. If you are considering this resort and are or have LGBT individuals traveling with you or a group of over 8, keep searching. I am writing a letter to the Director General, I will update if or when I receive a response.
A
9.7 Excellent
Pros:Nice and very clean with a lot of choices to eat at very nice restaurants and concierge was very helpful with anything we needed.
Cons:Check in took almost a hour finally had to speak up to get waited on. A couple behind us was checked in before us because he was getting impatient. Then when we did get to check in the room we booked a Golden Junior Suite was unavailable they offered a upgrade for only one night and asked us move rooms the second day to which I told them was unacceptable and asked for the manager and miraculously a Golden Junior Suite was available. Felt like it was a sales pitch trying to get us to just pay for a upgrade all week. Also not a lot of entertainment at night, shows end around 8 to 9 but bars stay open til 2am.
A
10.0 Excellent
Pros:Great food, we couldn't believe thas we are eating in hotel and not a resteront. We realy enjoyed the pools, we have a pool next to our suite that was quite but the main pool are great too. The staff are very nice.
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Location

Carretera Federal 307 Chetumal Puerto Juarez KM 311 500, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Playa Paraíso1 mi
  • Playa Maroma2.4 mi
  • Parque Natural Tres Ríos5.9 mi
  • El Camaleón Mayakoba Golf Club7.6 mi
  • Mamita's Beach Club12.1 mi
  • Muelle Navega12.3 mi
  • Parque 28 de julio12.7 mi
  • Playa principal de Playa del Carmen12.7 mi
  • Calle Quinta Avenida12.8 mi
  • Yucatek Divers12.9 mi
  • Aviario Xaman Ha13.4 mi
  • Playacar Golf Club14 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Valentin Imperial Maya - Adults Only

  • Reserve the Emerald Junior Suite and enjoy stunning ocean views broken up by luscious palm trees. Located in double story oceanfront buildings, these rooms are furnished with a king size bed, marble bathroom and Jacuzzi.

  • Meeting rooms with high-speed internet can be reserved by contacting the concierge service. For larger gatherings with audiovisual presentation, technology such as projectors, microphones, monitors, speakers and podiums can be supplied.

  • Book a table at Ginger restaurant and absorb the captivating experience of teppanyaki style Japanese cuisine. The traditional cooking method sees the chef prepare the food directly in front of you on a hot plate, with tantalizing steaks and vegetables grilled to perfection.

  • Take the time to stretch and reconnect with pilates and yoga classes that are run throughout the day. Led by experienced trainers, the sessions are held in the fitness center, which is open from 5:00 am until 11:00 pm.

  • For a memorable evening that you will cherish forever, choose one of the three dining packages that have been specifically designed to please couples. One option includes roasted scallops, duck carpaccio, lobster tail and Baileys dessert cups which can be purchased for around 4,807 MXN (250 USD).

  • Be prepared to explore new hobbies with Latin dance classes, bike riding, Caribbean baseball, rifle shooting and water polo to enjoy. Develop your knowledge of alcohol with crafted tequila and wine tastings guided by professional sommeliers.

  • Head to the El Palenque theater during the evening period between 9:00 pm and 11:00 pm for mesmerizing stage performances. Live dance, music and circus shows will entertain the crowd, while a charming cocktail bar can serve you the perfect refresher. Pop over to La Plaza España bar afterwards, which stays open until 1:00 am, for a drink under the breathtaking Caribbean stars.

  • Celebrated actor Jerry Van Dyke is a neighbor of the hotel and regularly pops in to play a game of poker. Other notable public figures are often sighted at the luxurious resort, meaning you’ll feel like a star throughout your stay. Keep an eye out in the hallways and lounges as you might bump in to your favorite celebrity.

  • Surprise your partner with a beautiful flower bouquet delivered to your door. An extensive range of fresh flower bundles are available, ranging from 673 MXN (35 USD) to 5,192 MXN (270 USD). You can also indulge in tasty treats with fruit baskets, salmon plates, cheese boards, cured meat plates and cakes also available to be brought to your room. (Prices checked 02/05/19).

  • Valentin Imperial Maya - Adults Only is located at Carretera Federal 307 Chetumal Puerto Juarez KM 311 500, 12.9 miles from the centre of Playa del Carmen. Playa Paraíso is the closest landmark to Valentin Imperial Maya - Adults Only.

  • Check-in time is 15:00 and check-out time is 12:00 at Valentin Imperial Maya - Adults Only.

  • Yes, Valentin Imperial Maya - Adults Only offers free Wi-Fi.

  • Yes, Valentin Imperial Maya - Adults Only offers free parking.

  • No, Valentin Imperial Maya - Adults Only does not offer free airport shuttle service.

  • Valentin Imperial Maya - Adults Only is 17.6 miles from Cozumel. Valentin Imperial Maya - Adults Only is 19 miles from Cancún.

  • Yes, Valentin Imperial Maya - Adults Only has a pool on-site.

Nearby hotels and places to stay

Good to know

Value for money

9.0

Distance to city centre

12.9 mi

Location rating

9.4

Nearest airport

Cancún

Distance to airport

19.0 mi