Overview

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Grand Velas Riviera Maya
Top Romantic Hotel

Carr Cancun-tulum Km 62 Municipio de Solidaridad, 77710 Playa del Carmen, QR, Mexico
+52 984 877 4400

£393+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

9.4/10 Excellent
Based on 408 reviews

Review highlights

  • 9.5
  • 9.5
  • 9.4
  • 9.0

Good to know

  • Great menu
  • Nice building
  • Spacious rooms
  • Friendly service

Nearby

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    About

    With a stay at Grand Velas Riviera Maya - All Inclusive, you'll be centrally located in Playa del Carmen, convenient to El Camaleon Golf Club and Gran Coral Golf. This 5-star resort is within the region of Xcaret Eco Theme Park.

    Rooms

    Make yourself at home in one of the 539 air-conditioned rooms featuring private spa tubs and flat-screen televisions. Rooms have private balconies or patios. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 3 outdoor swimming pools and a sauna. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 8 restaurants, or stay in and take advantage of 24-hour room service. Mingle with other guests at a complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary full breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Playa del Carmen? This resort has 94548 square feet (8784 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Private beach
    • Storage available
    • Terrace/Patio
    • Childrens programmes
    • Laundry facilities
    • Game room
    • Child pool
    • Indoor pool
    • No smoking
    • Internet (surcharge)
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.4 Excellent
    Based on 408 reviews
    • 9.5 "Very comfortable."
    • 9.5 "Excellent amenities."
    • 9.4 "World class service."
    • 9.0 "Terrific location."
    • 8.9 "Food is delicious."

    Overall rating

    9.3 Excellent
    Based on 85 reviews
    • 9.4 "World class service."
    • 9.0 "Rooms are outstanding."
    • 9.0 "Food is to die for."
    • 8.9 "Location is great."
    • 8.0 "Beach is lovely."

    Overall rating

    9.4 Excellent
    Based on 322 reviews
    • 9.6 "Excellent amenities."
    • 9.5 "Very comfortable."
      9.7 "97% thought rooms were spacious."
    • 9.1 "Terrific location."
    • 9.0 "Rooms are outstanding."
      9.7 "97% thought rooms were spacious."
    • 8.9 "Very nice wellness & sports facilities."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Great menu"
    "Nice building"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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