Princess Family Club Riviera

5 stars
8.3
Very good
based on 260 reviews
260 reviews
Prolongación 5ta Avenida Mza 20 Lote 06, 77710 Playa del Carmen, Quintana Roo, Mexico
Prolongación 5ta Avenida Mza 20 Lote 06, Playa del Carmen, Quintana Roo
+52 984 877 3500
Tue 21/7
-
Wed 22/7
2 guests, 1 room
Deals from
£97
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room, bed type unknown
£97
Double room, 1 twin bed
£226
Deluxe room, bed type unknown
£105
11 more Princess Family Club Riviera deals
11 more Princess Family Club Riviera deals
Beach
Other
Other
Other
Restaurant
Pool
Other
Other
Balcony
Other
Other
Other
Other
Other
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Family Club at Grand Riviera Princess - All Inclusive offers 5-star accommodation in Playa del Carmen. It also provides an outdoor pool, a Jacuzzi and a sauna.

A wide range of premium services are available for guests of Family Club at Grand Riviera Princess - All Inclusive, like a concierge, babysitting/child services and a currency exchange. Children will always be entertained as there is an in-house games room and a kids club available. An all-inclusive meal plan, a 24-hour reception and a kids pool are also provided.

The resort has 144 well-appointed rooms that are filled with a variety of essential facilities to ensure guests have an enjoyable stay. They are also equipped with a hair dryer and a mini bar.

The resort houses restaurant and bar where guests can unwind at the end of the day with a meal and a drink.

Family Club at Grand Riviera Princess - All Inclusive is less than a 35-minute drive from Cancun International Airport. 5th Avenue can be easily accessed by car.

8.3
Very good
260 reviews

Latest deals for Princess Family Club Riviera

Tue 21/7
-
Wed 22/7
Deluxe room, bed type unknown
£97
nightly with fees
Deluxe room, bed type unknown
£105
nightly with fees
Deluxe room, bed type unknown
£116
nightly with fees
Deluxe room, bed type unknown
£186
nightly with fees
Deluxe room, bed type unknown
£195
nightly with fees
Deluxe room, bed type unknown
£198
nightly with fees
Deluxe room, bed type unknown
£203
nightly with fees
Double room, 1 twin bed
£226
nightly with fees
Deluxe room, bed type unknown
£243
nightly with fees
Deluxe room, bed type unknown
£271
nightly with fees
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
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Amenities at Princess Family Club Riviera

  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box

Things to do

  • Gift shop
  • Bicycle hire
  • Board games/puzzles
  • Game room
  • Darts
  • Archery
  • Evening entertainment
  • Beauty salon
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Night club
  • Basketball court
  • Shopping

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Conditioner

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Pushchairs
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Babysitting/child care services (surcharge)
  • Playground

General

  • Family rooms
  • Garden view
  • Interconnected room(s) available
  • Storage available
  • Beachfront
  • Slippers
  • Telephone
  • Tile/marble floor

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Massage
  • Sauna
  • Water slide

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Coffee machine

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Tumble dryer

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Tennis

Health and safety

  • Daily housekeeping
  • 24-hour security
  • First-aid kit

Parking and transportation

  • Free parking
  • Private parking

Media and entertainment

  • Cable or satellite TV
  • TV

Accessibility and suitability

  • Designated smoking area
  • Lift

Bedroom

  • Cleaning products
  • Wardrobe or closet

Workspace

  • Desk

Reviews of Princess Family Club Riviera

8.3
Very good
260 verified ratings
Wonderful
119
Very good
58
Good
27
Okay
18
Fair
15
Mediocre
4
Poor
19

Summary of reviews

Guests say
Guests consistently praise the hotel's amenities and activities for families and children, highlighting features like pools, themed restaurants, and entertainment zones. However, many express dissatisfaction with service quality, citing rude or inattentive staff and issues with customer care. Cleanliness receives mixed feedback, with some guests noting high standards and others reporting problems. Food, especially in buffets, is often criticized for lack of variety and quality. The location is considered convenient by some but less ideal by others due to transportation challenges.
AI-generated from customer reviews
Amenities8.5 out of 10
Cleanliness5 out of 10
Location4 out of 10
Breakfast2 out of 10
Service0.5 out of 10
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Location

Prolongación 5ta Avenida Mza 20 Lote 06, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • El Camaleón Mayakoba Golf Club1.3 mi
  • 5th Avenue2.4 mi
  • Guadalupe Church2.7 mi
  • O2 Mexico3.3 mi
  • Mamita's Beach Club3.5 mi
  • Beyond Diving3.5 mi
  • Mexico Blue Dream3.5 mi
  • La Fe3.6 mi
  • Parque 28 de julio4.1 mi
  • Albertos SCUBA4.3 mi
  • Terminal Marítima de Playa del Carmen4.4 mi
  • Aviario Xaman Ha4.8 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:30

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 01230083a5528

When to book a room at Princess Family Club Riviera

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Princess Family Club Riviera

  • How long should you stay at Princess Family Club Riviera? KAYAK users usually book their rooms here for 7 days.

FAQs when booking at Princess Family Club Riviera

  • Where is Princess Family Club Riviera located?

    Princess Family Club Riviera is located at Prolongación 5ta Avenida Mza 20 Lote 06, 4.3 miles from the centre of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Princess Family Club Riviera.

  • When is check-in time and check-out time at Princess Family Club Riviera?

    Check-in time is 15:00 and check-out time is 12:30 at Princess Family Club Riviera.

  • Does Princess Family Club Riviera offer free Wi-Fi?

    Yes, Princess Family Club Riviera offers free Wi-Fi.

  • Does Princess Family Club Riviera offer free parking?

    Yes, Princess Family Club Riviera offers free parking.

  • How far is Princess Family Club Riviera from the airport?

    Princess Family Club Riviera is 12.4 miles from Cozumel Intl. Princess Family Club Riviera is 27.2 miles from Cancun.

  • Does Princess Family Club Riviera have a pool?

    Yes, Princess Family Club Riviera has a pool on-site.

  • How does KAYAK find such great Princess Family Club Riviera hotel deals?

    KAYAK scours the web for all room deals available at Princess Family Club Riviera in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Princess Family Club Riviera and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Princess Family Club Riviera.

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1-star hotel
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5-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.1
4.3 mi
Cozumel Intl
12.4 mi

Everything you need to know for your stay in Playa del Carmen