Good to know
|Distance to city centre||4.3 mi|
|Distance to airport||27.1 mi|
|"The staff was very nice!"||(in 63 reviews)|
|"Everything was excellent including service everywhere."||(in 21 reviews)|
|"The rooms are spacious and nicely furnished"||(in 2 reviews)|
|"Room smelled stale and musty."||(in 4 reviews)|
|"The meals especially at a la carte restaurants were far below average."||(in 3 reviews)|
Time of year
Show reviews that mention
|beach access||in 55 reviews|
|beautiful resort||in 12 reviews|
|beds they are hard as a rock||in 13 reviews|
|entertainment team||in 19 reviews|
|food was good||in 105 reviews|
|great service||in 45 reviews|
|la carte||in 14 reviews|
|little bit||in 7 reviews|
|playa del||in 15 reviews|
|pools and the beach||in 25 reviews|
|rooms are very spacious||in 8 reviews|
|seafood restaurant||in 13 reviews|
|specialty restaurants||in 6 reviews|
|sports bar||in 20 reviews|
|staff was very friendly||in 111 reviews|
This is our third year going to The Grand Riviera Princess in Riviera Maya. We love everything about the Resort especially the pool and the staff. We feel very welcome and safe which is very important. The Resort is beautiful and clean. We will be back next year if not sooner.
The property was absolutely beautiful , the staff was amazing, so was the food, and the drinks oh my goodness they don’t hold back on the alcohol
It was so many bugs in my room like mosquitoes. From the day I got there til I left I got bit up so bad. Please make sure you take something with you to spray on for the bugs
The villa was nice and having the private pool was fantastic when you want peace and quiet
The staff could be more friendly and problem solving oriented, my partner and I had small issues and the way to resolve them was not as friendly as expected in a 5 star hotel. Please be careful when you take a taxi they are mean! Is all about money.
The property was well maintained and clean
The food was not what I remembered it. Not good at all.
The Platinum areas
The 5-star Grand Riviera Princess All Suites Resort & Spa features 674 beautifully-appointed suites in an incredible beachfront location with gorgeous white sand. The resort is just 10 minutes from Playa del Carmen and the Municipality of Solidaridad, and 40 minutes from the airport.
Guests can revel in the elegant ambiance at Grand Riviera Princess and experience the well-known tropical gardens surrounding the hotel. The intriguing passage to the beach from the resort is known as “Avenue of the Gods” with Mayan god statues lining the path. Resort amenities include sports activities, 12 swimming pools, theater, a fitness center, spa service, meeting facilities, business center, shops, 12 restaurants with an array of global cuisine, 17 bars, and a disco lounge.
A family-friendly resort, Grand Riviera Princess offers incredible facilities designed for children. For instance, the night entertainment for kids features a mini disco, mini theater, and even a room with video games.
An all-suite resort, Grand Riviera Princess boasts expansive accommodations that come equipped with Wi-Fi access ,26” flat screen televisions, mini bars, safety deposit box, air conditioning, and plenty of space to lounge. Select suites offer direct pool access and ironing amenities upon request and availability.
With an abundance of modern amenities, family-friendly entertainment and services, spacious suites, business facilities, stunning surroundings, and beach access, Grand Riviera Princess is the ideal choice for families and business travelers alike.
based on 5,029 reviews
Things to know
- Pleasant hotel grounds
- Nice building
- Friendly service
Policies vary by room type and provider.
Reviews about Grand Riviera Princess All Suites & Spa Resort
Most popular landmarks
- El Camaleón Mayakoba Golf Club 1.2 mi
- Parque Natural Tres Ríos 2.8 mi
- Mamita's Beach Club 3.5 mi
- Muelle Navega 3.7 mi
- Parque 28 de julio 4 mi
- Playa principal de Playa del Carmen 4.1 mi
|Playa Del Carmen||4.6 mi|
|San Miguel de Cozumel||12.6 mi|