|"The staff was great very helpful."||(in 77 reviews)|
|"Food is very good!"||(in 57 reviews)|
|"Clean and beautiful grounds"||(in 10 reviews)|
|"The food was terrible."||(in 55 reviews)|
|"Unfortunately one employee ruined it for this hotel!"||(in 14 reviews)|
|"Room smelled stale and musty."||(in 24 reviews)|
|staff was very friendly||in 196 reviews|
|food was good||in 191 reviews|
|room was great||in 97 reviews|
|seafood restaurant||in 88 reviews|
|nice hotel||in 67 reviews|
|sports bar||in 44 reviews|
|nightly entertainment||in 38 reviews|
|pools and the beach||in 38 reviews|
|beautiful grounds||in 28 reviews|
|beds they are hard||in 23 reviews|
|playa del||in 14 reviews|
|hot tub||in 10 reviews|
|last day||in 9 reviews|
|specialty restaurants||in 9 reviews|
|cosmetic work||in 3 reviews|
Don’t waste your hard earn money here
Showing signs of age.
The specialty restaurants were decent enough but be prepared to spend some extra cash if you don’t want their terrible house wine. Basically bad homemade wines.
Rooms have a constant musty smell and show signs of ageing
There was nothing that i like from this place!!
To start.. No valet...! Its all inclusive but the alcohol is of the cheapest out there.. The buffet was ehh.. The staff at the front desk were idiots! There was no help around if you needed something. This place is huge and the only way to get around was with a trolly or walk! Annoying!! And the rooms were outdated! I stayed at the hyatt on playa del carmen.. And it was waaaaaaayyyy better!! They made reservations for me.. They acomidated me with everything.. There was always someone there for everything!
Honeymoon like Monkeymoon??
- Palmy - Grand hotel complex - Swim-up pool was nice - Nice shows at the bar - Minibar
- NO WLAN - nervous staffs - to many antisocial gusts - Big price for people from EU as Canadian or US people - Room: Very BAD!!! I told them before "Honeymoon". The bathroom was not cleaned up! - Dirty ground, in room, bathroom, terrace - Patched mirror! - Hairs from prior hotel guests at the bed!! - Wine in bottle - 1 hour waited for an reserved Restaurant! - Many staffs couldn´t speak english or german! - Hole in the wall. Drop water to the ground! MEAL: - Gag me with a spoon! Never ever. - Canned fish :-)!!!!!???!!! - Expensive Shuttle bus to the city! No free shuttle!!!! Many 3 stars hotels in Playa del Carmen diposes this! - Hotel is very far from the city! - Hotel is in the near from the highway! - Cigarettes in hotel 8 $ ....in supermarket 3 $ ?!?!?!?!?!?
The themes restaurants were very good, the water and eaches were also very nice. Lots of pools and always fairly easy to find spot with shade.
I didn't like the whole reservation process for the themed restaurants, they would be full per the concierge and when you would show up the retaurants would be 1/2 empty. They required pants for guys for every themed restaurant which is a pain when it's 90 degrees at night. Everything is an upgrade and you even have to pay for internet. The whole resort is way too big and there limited elevators which is a real pain when you have small children with strollers
Everything else. Huge resort and no one helped us to our room or told us about the shuttle trolley. They got our room wrong TWICE...we had to chg rooms twice. The wait staff was always rushing us thru dinner... Which by the way had HORRIBLE FOOD! The buffet was ok ... Just ok. The bar always had a huge line yet only ONE bartender. All of the specialty restaurants were completely booked the day we got there and u can't reserve before u check in so we only had 9pm as a dinner option. We paid too much money for such mediocre service.
The 5-star Grand Riviera Princess All Suites Resort & Spa features 674 beautifully-appointed suites in an incredible beachfront location with gorgeous white sand. The resort is just 10 minutes from Playa del Carmen and the Municipality of Solidaridad, and 40 minutes from the airport.
Guests can revel in the elegant ambiance at Grand Riviera Princess and experience the well-known tropical gardens surrounding the hotel. The intriguing passage to the beach from the resort is known as “Avenue of the Gods” with Mayan god statues lining the path. Resort amenities include sports activities, 12 swimming pools, theater, a fitness center, spa service, meeting facilities, business center, shops, 12 restaurants with an array of global cuisine, 17 bars, and a disco lounge.
A family-friendly resort, Grand Riviera Princess offers incredible facilities designed for children. For instance, the night entertainment for kids features a mini disco, mini theater, and even a room with video games.
An all-suite resort, Grand Riviera Princess boasts expansive accommodations that come equipped with Wi-Fi access ,26” flat screen televisions, mini bars, safety deposit box, air conditioning, and plenty of space to lounge. Select suites offer direct pool access and ironing amenities upon request and availability.
With an abundance of modern amenities, family-friendly entertainment and services, spacious suites, business facilities, stunning surroundings, and beach access, Grand Riviera Princess is the ideal choice for families and business travelers alike.
based on 1,453 reviews
Policies vary by room type and provider.
It’s always family time at the Grand Riviera Princess All Suites & Spa Resort and the Family Club offers the perfect setting for a memorable time for all of you. The hotel features a whole section of family rooms, some of them with a pool just outside the door. Additionally, the helpful staff of the Family Club is always happy to help you with any requests you may have and can organize cots, or on and off-site activities that are great fun for the entire family.
Being on vacation may be an excuse not to work out for some, but at the Grand Riviera Princess All Suites & Spa Resort you certainly have the opportunity to combine fitness with relaxation. Whether you hit it off at one of the 6 tennis courts, play soccer at the multi-use court, or learn more about archery. Guests are also entitled to one free scuba diving lesson per stay.
A great selection of restaurants is spread over the whole premises, ranging from casual dining options to Le Fleur, an elegant international gourmet restaurant, which indulges on various levels with a chic interior, delectable meals from all around the world, and an extensive drinks menu. Make sure to reserve a table upon arrival to get to taste the broad variety of gourmet delicacies and decadent dining.
If a resort features its own theater, you can guess that the events and entertainment offered are one of a kind. At the well-equipped theater, guests get to enjoy a broad range of events, featuring the best of acrobats, magicians, dancers, singers, as well as live music with original bands or impersonators. For a more interactive form of entertainment, you and your loved one can also partake in dance classes offered at the resort.
While the relax pools at the Grand Riviera Princess All Suites & Spa Resort do not feature the buzz of a splish-splash waterpark, Jacuzzis are installed in some of them to bubble around and relax. There are also various water activities children and adults can participate in, such as water polo or water aerobics and Zumba (yes, inside the water as well). To make use of the great Blue, you can also rent kayaks, cat sail boats, or windsurf boards.
If you’ve tied the knot within the past month, you are eligible for a honeymoon package that will welcome you into a world of romance and a stress-free environment direly needed after the hassles of wedding planning. Expect a basket of fresh fruit and bubbly upon arrival at the resort, set within romantic décor of your luxury room with a king-size bed. To remember your time at the Grand Riviera Princess All Suites & Spa Resort, a photo souvenir is also included, as is late-check-out (subject to availability).
Grand Riviera Princess All Suites & Spa Resort is located at Punta Bete, Km. 296, 4.3 miles from the centre of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Grand Riviera Princess All Suites & Spa Resort.
Check-in time is 15:00 and check-out time is 12:00 at Grand Riviera Princess All Suites & Spa Resort.
Yes, Grand Riviera Princess All Suites & Spa Resort offers free Wi-Fi.
Yes, Grand Riviera Princess All Suites & Spa Resort offers free parking.
No, Grand Riviera Princess All Suites & Spa Resort does not offer free airport shuttle service.
Grand Riviera Princess All Suites & Spa Resort is 12.6 miles from Cozumel. Grand Riviera Princess All Suites & Spa Resort is 27.1 miles from Cancún.
Yes, Grand Riviera Princess All Suites & Spa Resort has a pool on-site.