Hacienda Paradise Hotel
3 stars

Hacienda Paradise Hotel

Ave 10 Entre Calle 20 Y 22 Norte, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 873 1397
From
£19
Cheapest

rate per night

6.5
Okay
based on 583 reviews
583 reviews
Room type
Provider
Nightly total
King room
£19
Standard Room
£21
Double room
£22

Photos of Hacienda Paradise Hotel

Overview

Colonial hotel with free breakfast and spa services An outdoor pool, a restaurant, and a snack bar/deli are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include spa services, concierge services, and a 24-hour front desk. Hotel Hacienda Paradise offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.
6.5
Okay rating
Based on 583 verified guest reviews

Latest deals for Hacienda Paradise Hotel

Mon 22/9
Tue 23/9
King room
bed type unknown
£19
nightly with fees
bed type unknown
£21
nightly with fees
1 king bed
£26
nightly with fees
Superior room
bed type unknown
£49
nightly with fees
Standard Room
bed type unknown
£21
nightly with fees
bed type unknown
£27
nightly with fees
bed type unknown
£32
nightly with fees
Double room
bed type unknown
£22
nightly with fees
bed type unknown
£24
nightly with fees
1 double bed
£30
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hacienda Paradise Hotel

  • Outdoor pool
  • Spa and wellness centre
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Free toiletries
  • Internet

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Car hire
  • Safety deposit box
  • Currency exchange on-site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Bathroom

  • Shower
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by stairs
  • Designated smoking area

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Outdoor furniture
  • Garden

General

  • Garden view
  • Inner courtyard view
  • Tile/marble floor
  • Pool view
  • Storage available

Pool and spa

  • Spa and wellness centre
  • Massage
  • Outdoor pool
  • Pool towels

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • TV

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Dining

  • Minibar
  • Restaurant

Things to do

  • Beach access
  • Bicycle hire

Health and safety

  • Daily housekeeping
  • Safe

Laundry

  • Laundry facilities

Workspace

  • Desk

Reviews of Hacienda Paradise Hotel

6.5
Okay
583 verified ratings
Wonderful
222
Very good
112
Good
98
Okay
39
Fair
29
Mediocre
28
Poor
55

Summary of reviews

Guests say
Guests generally appreciated the hotel's location and friendly staff, but many expressed dissatisfaction with cleanliness, breakfast quality, and service. Numerous reviews highlighted issues with cockroaches, dirty rooms, and unhelpful staff. While some guests enjoyed the pool and room size, the overall sentiment leaned towards disappointment due to the lack of proper amenities and maintenance.
AI-generated from customer reviews
Location9 out of 10
Room Size8.5 out of 10
Amenities1.5 out of 10
Breakfast1 out of 10
Service0.5 out of 10
Cleanliness0 out of 10
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All reviews

9.1
Wonderful
Anonymous, Jun 2017
Pros (+) Cheap, a/c in spacious rooms, center of town, friendly staff, couple blocks from beach. Let us use their bug spray as mosquitos in PdC are no joke - saved us!
10
Wonderful
Anonymous, Apr 2016
Pros (+) I loved that they were so environmentaly conscious, the breakfast was delicious and the whole place was just so relaxing. It's also located at a perfect spot near the clubs/bars, restaurants, shops and mall! The staff was also excellent and very helpful. Overall great experience.
Cons (-) The only thing I didn't like, which isn't a big deal, was the cafe closes early.

Location

Ave 10 Entre Calle 20 Y 22 Norte, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • La Fe213 yd
  • Beyond Diving349 yd
  • Mexico Blue Dream407 yd
  • Mamita's Beach Club0.3 mi
  • O2 Mexico0.4 mi
  • Parque 28 de julio0.4 mi
  • Albertos SCUBA0.6 mi
  • Terminal Marítima de Playa del Carmen0.8 mi
  • Guadalupe Church1.1 mi
  • Aviario Xaman Ha1.1 mi
  • 5th Avenue1.3 mi
  • The Reef Marina1.7 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Hacienda Paradise Hotel

Low season

High season

Average price (weeknight)

April
April
£53
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Hacienda Paradise Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hacienda Paradise Hotel

  • How long should you stay at Hacienda Paradise Hotel? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Hacienda Paradise Hotel

  • Where is Hacienda Paradise Hotel located?

    Hacienda Paradise Hotel is located at Ave 10 Entre Calle 20 Y 22 Norte in Gonzalo Guerrero, 0.6 miles from the centre of Playa del Carmen. La Fe is the closest landmark to Hacienda Paradise Hotel.

  • When is check-in time and check-out time at Hacienda Paradise Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at Hacienda Paradise Hotel.

  • Does Hacienda Paradise Hotel offer free Wi-Fi?

    Yes, Hacienda Paradise Hotel offers free Wi-Fi.

  • How far is Hacienda Paradise Hotel from the airport?

    Hacienda Paradise Hotel is 11.9 miles from Cozumel. Hacienda Paradise Hotel is 30.6 miles from Cancun.

  • Does Hacienda Paradise Hotel have a pool?

    Yes, Hacienda Paradise Hotel has a pool on-site.

  • How does KAYAK find such great Hacienda Paradise Hotel hotel deals?

    KAYAK scours the web for all room deals available at Hacienda Paradise Hotel in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hacienda Paradise Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hacienda Paradise Hotel.

See more FAQs

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2-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6.8
0.6 mi
Cozumel
11.9 mi

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