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Hacienda Paradise Hotel
3 stars

Hacienda Paradise Hotel

Ave 10 Entre Calle 20 Y 22 Norte, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 873 1397
From
£22
Cheapest

rate per night

6.8
Okay
based on 577 reviews
577 reviews
Room type
Provider
Nightly total
Double room
Standard Room
King room

Photos of Hacienda Paradise Hotel

Overview

Rating
Colonial Playa del Carmen hotel in Downtown Playa del Carmen with free breakfast An outdoor pool, a restaurant, and a snack bar/deli are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include spa services, concierge services, and a 24-hour front desk. Hotel Hacienda Paradise offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Rating
6.8
Okay
Based on 577 verified guest reviews

Latest deals for Hacienda Paradise Hotel

Wed 14/5
Thu 15/5
King room
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Superior room
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Double room
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1 double bed
Standard Room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Hacienda Paradise Hotel

  • Outdoor pool
  • Spa and wellness centre
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Free toiletries
  • Internet

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Car hire
  • Safety deposit box
  • Currency exchange on-site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by stairs
  • Designated smoking area

Bathroom

  • Shower
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Outdoor furniture
  • Garden

General

  • Garden view
  • Inner courtyard view
  • Tile/marble floor
  • Pool view
  • Storage available

Pool and spa

  • Spa and wellness centre
  • Massage
  • Outdoor pool
  • Pool towels

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • TV

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Dining

  • Minibar
  • Restaurant

Things to do

  • Beach access
  • Bicycle hire

Health and safety

  • Daily housekeeping
  • Safe

Laundry

  • Laundry facilities

Workspace

  • Desk

Reviews of Hacienda Paradise Hotel

6.8
Okay
577 verified ratings
Wonderful
221
Very good
112
Good
98
Okay
39
Fair
29
Mediocre
28
Poor
50

Summary of reviews

Guests say
Guests appreciated the excellent location of the hotel, with many mentioning its proximity to local restaurants, the beach, and nightlife. The staff received high praise for their friendliness and helpfulness. However, numerous reviews highlighted significant cleanliness issues, with dirty linens and poorly maintained rooms being common complaints. Overall, while the location and service were strong points, the hotel needs to improve its cleanliness standards.
AI-generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Cleanliness1 out of 10
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All reviews

9.1
Wonderful
Anonymous, Jun 2017
Pros (+) Cheap, a/c in spacious rooms, center of town, friendly staff, couple blocks from beach. Let us use their bug spray as mosquitos in PdC are no joke - saved us!
10
Wonderful
Anonymous, Apr 2016
Pros (+) I loved that they were so environmentaly conscious, the breakfast was delicious and the whole place was just so relaxing. It's also located at a perfect spot near the clubs/bars, restaurants, shops and mall! The staff was also excellent and very helpful. Overall great experience.
Cons (-) The only thing I didn't like, which isn't a big deal, was the cafe closes early.

Location

Ave 10 Entre Calle 20 Y 22 Norte, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • La Fe213 yd
  • Beyond Diving349 yd
  • Mexico Blue Dream407 yd
  • Mamita's Beach Club0.3 mi
  • O2 Mexico0.4 mi
  • Parque 28 de julio0.4 mi
  • Albertos SCUBA0.6 mi
  • Terminal Marítima de Playa del Carmen0.8 mi
  • Guadalupe Church1.1 mi
  • Aviario Xaman Ha1.1 mi
  • 5th Avenue1.3 mi
  • The Reef Marina1.7 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Hacienda Paradise Hotel

Low season

May

High season

April

Average price (weeknight)

£54
Cheapest month to stay with an average 21% drop in price.
Most expensive month to stay with an average 21% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Hacienda Paradise Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hacienda Paradise Hotel

  • If you’re after a cheap room at Hacienda Paradise Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in May and April.
  • The cheapest price a room at Hacienda Paradise Hotel was booked for on KAYAK in the last 2 weeks was £35, while the most expensive was £35.
  • How long should you stay at Hacienda Paradise Hotel? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Hacienda Paradise Hotel

  • Where is Hacienda Paradise Hotel located?

    Hacienda Paradise Hotel is located at Ave 10 Entre Calle 20 Y 22 Norte in Gonzalo Guerrero, 0.6 miles from the centre of Playa del Carmen. La Fe is the closest landmark to Hacienda Paradise Hotel.

  • When is check-in time and check-out time at Hacienda Paradise Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at Hacienda Paradise Hotel.

  • Does Hacienda Paradise Hotel offer free Wi-Fi?

    Yes, Hacienda Paradise Hotel offers free Wi-Fi.

  • How far is Hacienda Paradise Hotel from the airport?

    Hacienda Paradise Hotel is 12 miles from Cozumel. Hacienda Paradise Hotel is 30.9 miles from Cancun.

  • Does Hacienda Paradise Hotel have a pool?

    Yes, Hacienda Paradise Hotel has a pool on-site.

  • How does KAYAK find such great Hacienda Paradise Hotel hotel deals?

    KAYAK scours the web for all room deals available at Hacienda Paradise Hotel in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hacienda Paradise Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hacienda Paradise Hotel.

See more FAQs

Nearby hotels and places to stay

3-star hotel
55% cheaperThe Green Village Hotel8 Excellent (509 reviews)0.03 miSnorkelling, Outdoor pool, Restaurant£13+
4-star hotel
Hotel Kavia 5th Avenida7.3 Good (1,161 reviews)0.04 miOutdoor pool, Indoor pool, Restaurant£31+
2-star hotel
34% cheaperHotel Bosque Caribe , 5th Av Zone7.5 Good (1,940 reviews)0.05 miWi-Fi, Flat-screen TV£19+
2-star hotel
34% cheaper
Playalingua Del Caribe
0.05 mi£19+
3-star hotel
55% cheaperThe Green Village Hotel8 Excellent (509 reviews)0.03 miSnorkelling, Outdoor pool, Restaurant£13+
2-star hotel
34% cheaperHotel Bosque Caribe , 5th Av Zone7.5 Good (1,940 reviews)0.05 miWi-Fi, Flat-screen TV£19+
2-star hotel
34% cheaper
Playalingua Del Caribe
0.05 mi£19+
4-star hotel
Hotel Kavia 5th Avenida7.3 Good (1,161 reviews)0.04 miOutdoor pool, Indoor pool, Restaurant£31+
3-star hotel
55% cheaperThe Green Village Hotel8 Excellent (509 reviews)0.03 miSnorkelling, Outdoor pool, Restaurant£13+
2-star hotel
34% cheaperHotel Bosque Caribe , 5th Av Zone7.5 Good (1,940 reviews)0.05 miWi-Fi, Flat-screen TV£19+
4-star hotel
Soho Playa Hotel7.5 Good (1,132 reviews)0.05 miOutdoor pool, Restaurant, Bar/Lounge£58+
4-star hotel
Hotel Kavia 5th Avenida7.3 Good (1,161 reviews)0.04 miOutdoor pool, Indoor pool, Restaurant£31+

Good to know

Value for money

7.0

Distance to city centre

0.6 mi

Nearest airport

Cozumel

Distance to airport

11.9 mi