The Reef 28

The Reef 28

1 Ave. Norte y Calle 28 Norte, 77720 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 4120

rate per night


based on 1,491 reviews

The Reef 28
Mon 6/12
Tue 7/12
ProviderNightly total

About The Reef 28

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi and Parking for free

Just 10 minutes' walk from Terminal Foranea de Autobuses Station, The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive has a convenient location, making it an ideal place to stay when visiting Playa del Carmen. It is located in the area's popular nightlife district, just a short walk from Mamitas Beach Club.

The hotel offers a Jacuzzi and an indoor pool as well as a gym. Guests can try out the recreational activities on offer, such as a sauna and billiards.

The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive has 120 well-appointed rooms that are filled with a variety of essential facilities to ensure guests have an enjoyable stay. They are also equipped with a microwave, a mini bar and a hair dryer.

The hotel is situated in the City's well-known shopping district. Xcaret Eco Theme Park and Xcaret Archaeological Site are only 20 minutes away by car.

Photos of The Reef 28

Rooms available at The Reef 28

Mon 6/12
Tue 7/12
Show deals with
Deluxe rooms(£58 - £314)
Deluxe room
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£58 totalKAYAK
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£60 totalFINDHOTEL
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£61 totalSnaptravel
Standard rooms(£62 - £168)
Standard Room
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£94 totalSnaptravel
Double rooms(£79 - £141)
Double room
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£79 totalStayforlong
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£100 totaltravelup
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Amenities at The Reef 28

  • Adults only
  • Snorkelling
  • Outdoor pool
  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe


  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • No smoking
  • Designated smoking area
  • Private entrance
  • Disabled access
  • Adults only
  • Lift
  • Accessible by lift
  • Adapted bath
  • Upper floors accessible by lift

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Tour desk
  • Key card access
  • 24-hour front desk
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Hairdryer
  • Open-air bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Microwave
  • Snack bar
  • Coffee machine
  • Dining table

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Spa and wellness centre
  • Rooftop pool
  • Massage
  • Sauna

Things to do

  • Gift shop
  • Board games/puzzles
  • Scuba diving
  • Diving
  • Snorkelling
  • Table tennis
  • Pool table
  • Night club


  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • City view

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Streaming service
  • Radio
  • TV

Parking and transportation

  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking


  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Tumble dryer


  • Terrace/Patio
  • Beach towels
  • Balcony


  • Sofa bed
  • Alarm clock
  • Wardrobe or closet


  • Fitness centre

Reviews of The Reef 28

GreatBased on 1491 verified guest reviews

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9.1 Excellent
Pros:The Asian restaurant food/drinks were great. The rooftop bar food was great. Basically, almost all the food is very good. The cocktail menu is mostly what you will be choosing from for drinks. The rooms are very big and comfy and get cleaned very nicely. The staff organizing excursions are very friendly and helpful. The spa is amazing!
Cons:You have to accept the fact you will be unable to sleep before 2 am. There is so much noise going on, both outside as well as reverberating inside from the rooftop. Basically, in your room, you can listen to 3 parties at once. Why 2 am? Then it probably legally has to stop everywhere. Little selection of whisky, only the typical bland ones. It takes a long time to get food, but that seems to be in most of Playa del Carmen.
1 out of 1


1 Ave. Norte y Calle 28 Norte, 77720 Playa del Carmen, Quintana Roo

What's nearby

  • Mamita's Beach Club259 yd
  • Muelle Navega0.3 mi
  • Parque 28 de julio0.6 mi
  • Playa principal de Playa del Carmen0.6 mi
  • Calle Quinta Avenida0.7 mi
  • Yucatek Divers0.8 mi
  • Aviario Xaman Ha1.3 mi
  • Playacar Golf Club1.9 mi
  • El Camaleón Mayakoba Golf Club4.6 mi
  • Parque Xplor4.7 mi
  • Xcaret Park4.9 mi
  • Terminal marítima Punta Venado5.8 mi



Check in anytime after 15:00, check out anytime before 12:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at The Reef 28

  • The Reef 28 is located at 1 Ave. Norte y Calle 28 Norte in Gonzalo Guerrero, 0.8 miles from the centre of Playa del Carmen. Mamita's Beach Club is the closest landmark to The Reef 28.

  • Check-in time is 15:00 and check-out time is 12:00 at The Reef 28.

  • Yes, The Reef 28 offers free Wi-Fi.

  • Yes, The Reef 28 offers free parking.

  • No, The Reef 28 does not offer free airport shuttle service.

  • The Reef 28 is 11.8 miles from Cozumel. The Reef 28 is 30.5 miles from Cancún.

  • Yes, The Reef 28 has a pool on-site.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

0.8 mi

Location rating