The Reef 28

5 stars
8.0
Very good
based on 2376 reviews
2,376 reviews
1 Ave. Norte y Calle 28 Norte, 77720 Playa del Carmen, Quintana Roo, Mexico
1 Ave. Norte y Calle 28 Norte, Playa del Carmen, Quintana Roo
+52 984 873 4120
Tue 18/8
-
Wed 19/8
2 guests, 1 room
Deals from
£57
/Cheapest rate per night
Room type
Provider
Nightly total
Queen room, 2 queen beds
£57
Deluxe room, 2 queen beds
£74
Standard Room, bed type unknown
£74
30 more The Reef 28 deals
30 more The Reef 28 deals
Balcony
Balcony
Other
Other
Other
Other
Other
Other
Other
Beach
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Just 10 minutes' walk from Terminal Foranea de Autobuses Station, The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive has a convenient location, making it an ideal place to stay when visiting Playa del Carmen. It is located in the area's popular nightlife district, just a short walk from Mamitas Beach Club.

The hotel offers a Jacuzzi and an indoor pool as well as a gym. Guests can try out the recreational activities on offer, such as a sauna and billiards.

The Reef 28 - Adults Only - All Suites - Optional Gourmet All Inclusive has 120 well-appointed rooms that are filled with a variety of essential facilities to ensure guests have an enjoyable stay. They are also equipped with a microwave, a mini bar and a hair dryer.

The hotel is situated in the City's well-known shopping district. Xcaret Eco Theme Park and Xcaret Archaeological Site are only 20 minutes away by car.

8.0
Very good
2376 reviews

Latest deals for The Reef 28

Tue 18/8
-
Wed 19/8
Queen room, 2 queen beds
No inclusions
Standard Room, bed type unknown
No inclusions
Deluxe room, 2 queen beds
No inclusions
Queen room, 2 queen beds
No inclusions
Deluxe room, 2 queen beds
No inclusions
Standard Room, bed type unknown
No inclusions
Deluxe room, 2 queen beds
No inclusions
Standard Room, bed type unknown
No inclusions
Deluxe room, 2 queen beds
No inclusions
Standard Room, bed type unknown
No inclusions
Deluxe room, 2 queen beds
No inclusions
King room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Double room, 1 twin bed
No inclusions
Deluxe room, bed type unknown
No inclusions
Deluxe room, 2 queen beds
No inclusions
Deluxe room, 2 queen beds
No inclusions
Standard Room, bed type unknown
No inclusions
Deluxe room, 2 queen beds
No inclusions
Deluxe room, 2 queen beds
No inclusions
Luxury Room, bed type unknown
No inclusions
Queen room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Deluxe room, 2 queen beds
No inclusions
Deluxe room, bed type unknown
No inclusions
Deluxe room, 2 double beds
No inclusions
Queen room, bed type unknown
No inclusions
Deluxe room, 2 queen beds
No inclusions
Standard Room, bed type unknown
No inclusions
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at The Reef 28

  • Adults only
  • Snorkelling
  • Outdoor pool
  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine
  • Valet parking

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Pool and spa

  • Heated pool
  • Infinity pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Steam room
  • Rooftop pool
  • Massage
  • Pool bar
  • Sauna

Bathroom

  • Hairdryer
  • Open-air bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Toilet
  • Toilet paper

Things to do

  • Gift shop
  • Eco tourism
  • Beach access
  • Board games/puzzles
  • Scuba diving
  • Diving
  • Snorkelling
  • Table tennis
  • Pool table
  • Night club

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Tour desk
  • Key card access
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Minibar
  • Microwave
  • Snack bar
  • Stovetop
  • Coffee machine
  • Dining table

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Private entrance
  • Adults only
  • Lift
  • Accessible by lift
  • Accessible parking
  • Upper floors accessible by lift

General

  • Storage available
  • Quiet street view
  • Sea view
  • Seating area
  • Sofa
  • Telephone
  • City view

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Streaming service
  • Radio
  • TV

Parking and transportation

  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Bedroom

  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • 24-hour security
  • Safe

Laundry

  • Laundry facilities
  • Iron and ironing board

Workspace

  • Desk

Fitness

  • Fitness centre

Reviews of The Reef 28

8.0
Very good
2376 verified ratings
Wonderful
1375
Very good
393
Good
250
Okay
113
Fair
95
Mediocre
50
Poor
100

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent central location, spacious rooms, and friendly, helpful staff. The rooftop pool and amenities were also frequently highlighted as enjoyable features. Some guests noted issues with food variety and quality, as well as occasional noise and maintenance concerns, but overall, the positives outweighed the negatives, making the hotel a popular choice for many visitors.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Room Size9 out of 10
Pool8.5 out of 10
Breakfast4 out of 10
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All reviews

9.1
Wonderful
David, Jul 2019
Pros (+) The Asian restaurant food/drinks were great. The rooftop bar food was great. Basically, almost all the food is very good. The cocktail menu is mostly what you will be choosing from for drinks. The roo...
Cons (-) You have to accept the fact you will be unable to sleep before 2 am. There is so much noise going on, both outside as well as reverberating inside from the rooftop. Basically, in your room, you can li...
Read more

Location

1 Ave. Norte y Calle 28 Norte, 77720 Playa del Carmen, Quintana Roo

What's nearby

  • Beyond Diving26 yd
  • Mexico Blue Dream109 yd
  • La Fe120 yd
  • Mamita's Beach Club261 yd
  • O2 Mexico416 yd
  • Parque 28 de julio0.6 mi
  • Albertos SCUBA0.8 mi
  • Terminal Marítima de Playa del Carmen0.9 mi
  • Guadalupe Church1 mi
  • 5th Avenue1.1 mi
  • Aviario Xaman Ha1.3 mi
  • The Reef Marina1.8 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 008-007-004140/2025

Essential information about The Reef 28

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
December
£178
£112
Cheapest month to stay with an average 53% drop in price.
Most expensive month to stay with an average 22% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

The Reef 28

Which month has the cheapest rates at The Reef 28?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at The Reef 28 is September, with an average nightly rate of £98. The most expensive month is December at £190 per night.

What is the cheapest day to book The Reef 28?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book The Reef 28 is Sunday, with an average nightly rate of £70. The most expensive day is Wednesday at £209 per night.

How far in advance should you book The Reef 28?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at The Reef 28, book around 3 weeks in advance. This could save you approximately 39% compared to booking last minute.

KAYAK's top tips for your stay at The Reef 28

  • If you’re after a cheap room at The Reef 28, then you should consider staying during the low season. The cheapest deals can generally be found in September and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Reef 28, plan to stay on a Thursday or Friday. The most expensive day is usually Wednesday.
  • The cheapest price a room at The Reef 28 was booked for on KAYAK in the last 2 weeks was £119, while the most expensive was £119.
  • How long should you stay at The Reef 28? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at The Reef 28

  • Where is The Reef 28 located?

    The Reef 28 is located at 1 Ave. Norte y Calle 28 Norte in Gonzalo Guerrero, 0.8 miles from the centre of Playa del Carmen. Beyond Diving is the closest landmark to The Reef 28.

  • When is check-in time and check-out time at The Reef 28?

    Check-in time is 15:00 and check-out time is 12:00 at The Reef 28.

  • Does The Reef 28 offer free Wi-Fi?

    Yes, The Reef 28 offers free Wi-Fi.

  • Does The Reef 28 offer free parking?

    Yes, The Reef 28 offers free parking.

  • How far is The Reef 28 from the airport?

    The Reef 28 is 11.8 miles from Cozumel Intl. The Reef 28 is 30.5 miles from Cancun.

  • Does The Reef 28 have a pool?

    Yes, The Reef 28 has a pool on-site.

  • How does KAYAK find such great The Reef 28 hotel deals?

    KAYAK scours the web for all room deals available at The Reef 28 in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Reef 28 and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Reef 28.

Nearby hotels and places to stay

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Holiday rental
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Most recommended

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Holiday rental
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10 Excellent (3 reviews)0.04 miCity view, beachfront, Outdoor pool£121+
Holiday rental
Aldea Thai PH with HUGE rooftop terrace, private plunge pool! Updated & Unique!
9.8 Excellent (11 reviews)0.04 miPrivate pool, Balcony, air-conditioned£232+
Holiday rental
Few steps from the beach and one block from 5th Avenue
9.6 Excellent (13 reviews)0.04 miBalcony, air-conditioned, Coffee machine£91+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.2
0.8 mi
Cozumel Intl
11.8 mi

Everything you need to know for your stay in Playa del Carmen