All rooms are in front of A/C system so the noise is heavy, it is hard to sleep at night.
3 stars
Ponce Plaza Hotel & Casino
Photos of Ponce Plaza Hotel & Casino
Overview
Ponce Plaza Hotel & Casino is a small independent boutique hotel conveniently located at historic downtown Ponce, Puerto Rico right across the street from the Cathedral. The Hotel has encompasses a unique and diverse concept that intertwines modern style with historical architecture. The historic building dating from 1882 is regulated and protected by the Puerto Rico Institute of Culture. The hotel amenities include: The Casino de la Plaza, Lola Eclectic Cuisine Restaurant, Melao Coffee Shop, a swimming pool, banquet, conference rooms and a multi-story guest parking garage. Lastly, Ponce Plaza Hotel & Casino has 7 glorious suites that replicate the Colonial style of the historic building and 62 other rooms and Jr. Suites that offer guest a modern touch in the heart of the city of Ponce, the "Pearl of the South".
Latest deals for Ponce Plaza Hotel & Casino
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Ponce Plaza Hotel & Casino
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Flat-screen TV
- TV
Services and conveniences
- ATM on-site
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- No smoking
- Upper floors accessible by lift
- Upper floors accessible by stairs
- Designated smoking area
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
Parking and transportation
- EV charging station
- Parking
- Private parking
Outdoor
- Terrace/Patio
- Balcony
- Garden
Things to do
- Casino
- Bingo
- Karaoke
General
- Family rooms
- Telephone
- Storage available
Family friendly
- Cribs available
- Kids meals
- Swimming pool toys
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Pool
- Outdoor pool
Reviews of Ponce Plaza Hotel & Casino
8.9
Very good
1393 verified ratings
Wonderful
693
Very good
203
Good
182
Okay
107
Fair
101
Mediocre
47
Poor
60
Summary of reviews
Guests say
Guests appreciated the hotel's central location and amenities like the casino and restaurant. However, many reviews highlighted issues with cleanliness, service, and noise levels, particularly from outside. Some guests also mentioned problems with room maintenance and comfort, affecting their overall experience.AI-generated from customer reviews
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Score by provider
8.9 out of 10
625 reviews
8 out of 10
7 reviews
8.6 out of 10
12 reviews
All reviews
It was a nice, clean hotel. This is not a big deal but thought it is worth mentioning. I made the one individual coffee pack (single serving) taht was in our room. We booked a room for four for two nights. I went to the front desk and asked for more packs the 1st morning so my wife and I could have a coffee before leacing. I was told it was a $2 charge per pack. So. we were provided one single cof...
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Pros (+) There is not o e thing I did not like
Pros (+) Un hotel muy acogedor con un área de recibidor con el encanto de las estructuras antiguas coloniales pero con todas as comodidades de un hotel moderno. Tiene Casino, estacionamiento, piscina, WiFi, restaurante y "coffe shop"/ cafetería muy acogedor.,
Cons (-) Las camas son un poco muy duras para mi gusto ya que prefiero las camas de memory foam.
Pros (+) Well located, nice casino, clean rooms.
Cons (-) Outside noise. Need a refrigerator.
Pros (+) Clean, comfortable, nice restaurant
Cons (-) Need water in the room and a bit better service from parking staff
Pros (+) Being on the central square is a major asset for this property. Lola's is also a great dinner choice. The front part of the property is quite historic.
Pros (+) Very Good Hotel for the rate.
Cons (-) N/A
Pros (+) The location was in the center of the historic plaza, therefore, walking to see the sites was perfect. Parking in the hotel lot, adjacent to the building and casino entrance was safe, secure and convenient. Dining in their restaurant LOLA, was top notch, casual, but fine dining for sure, was excellent and a part of the hotel, besides the courtyard pool. The diverse menu was outstanding as well as ...
Cons (-) The late night life across the street was not truly disturbing, (if you kept your air conditioning on), but could have been more quiet had the front lobby doors been closed. Room 226 was an absolutely wonderful room, but the sunrise comes directly through the front door, stained glass arch onto our faces (maybe a darker stained glass?). My only true complaint (although inexpensive) was that the pa...
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Pros (+) The refund I received once I spoke to the manager.
Cons (-) We arrived very late at night to a hotel room with no A/C. We were moved to another room for the night while they fixed the AC. The problem was the room did not have hot water. Once we returned to the original room we had the hot water did not work for the remainder of the stay. We paid way too much to not have simple comforts like AC and hot water especially traveling with two small children. Add...
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Location
163 C. Reina, Ponce 00731
What's nearby
- Plaza de las Delicias32 yd
- Casa Armstrong-Poventud72 yd
- Parque de Bombas117 yd
- Cathedral of our Lady of Guadeloupe122 yd
- Museum of the History of Ponce232 yd
- Museum of Puerto Rico Music271 yd
- Teatro la Perla319 yd
- Museum of the Ponce Massacre366 yd
- El Museo Castillo Serralles0.6 mi
- Museo de Arte de Ponce0.6 mi
- El Vigia Hill0.8 mi
- Montaner Stadium1.4 mi
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Ponce Plaza Hotel & Casino
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See most recommended stays in PonceGood to know
Value for money | 8.6 |
|---|---|
Distance to city centre | 0.1 mi |
Nearest airport | Ponce Mercedita |
Distance to airport | 3.4 mi |
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