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Haven Hotel
4 stars

Haven Hotel

161 Banks Road, Poole, United Kingdom
Poole, United Kingdom
See location+44 800 484 0048
From
£128
Cheapest

rate per night

7.6
Good
based on 2293 reviews
2,293 reviews
Room type
Provider
Nightly total
Standard Room
Double room
Deluxe room

Photos of Haven Hotel

Overview

Rating

Set in Poole, Haven Hotel and Spa is a short drive from Bournemouth and provides a Jacuzzi, an indoor pool and a private beach. The multiple amenities this charming hotel features include a beauty centre, a sauna and outdoor tennis courts.

A wide range of personalised services are available for guests of Haven Hotel and Spa, such as a ticket service, a concierge and babysitting/child services. Staff are available 24 hours a day and can book tours and tickets. Also available to guests are luggage storage, an airport shuttle and a sun deck.

Equipped to ensure a comfortable stay, rooms offer a bathtub, tea and coffee making facilities and a private bathroom. They all feature a radio, ironing facilities and heating.

Haven Hotel and Spa's on-site restaurant, La Roche, is a popular spot to enjoy a meal. In the evening, guests are welcome to wind down in the lounge bar. For guests on the move, the hotel provides packed lunches if needed.

Bournemouth Airport is within a 30-minute drive of Haven Hotel and Spa, as is New Forest National Park.

Rating
7.6
Good
Based on 2,293 verified guest reviews

Latest deals for Haven Hotel

Thu 8/5
Fri 9/5
Double room
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1 twin bed
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Standard Room
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Deluxe room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Haven Hotel

  • Private beach
  • Outdoor pool
  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins

Pool and spa

  • Massage
  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Plunge pool

Accessibility and suitability

  • Lift
  • Accessible by lift
  • Hypoallergenic
  • Allergy-free room
  • No smoking
  • Upper floors accessible by lift
  • Upper floors accessible by stairs
  • Designated smoking area

General

  • Window
  • Quiet street view
  • Family rooms
  • Sea view
  • Inner courtyard view
  • Telephone
  • Carpeted
  • Storage available

Dining

  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Kettle
  • Coffee machine

Services and conveniences

  • Business centre
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Bottle of water
  • 24-hour front desk

Bathroom

  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Balcony
  • Outdoor furniture
  • Private beach

Parking and transportation

  • EV charging station
  • Parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Feather pillow
  • Socket near the bed
  • Wardrobe or closet

Family friendly

  • Babysitting or child care
  • Kids meals
  • Complimentary breakfast

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Laundry

  • Laundry service

Reviews of Haven Hotel

7.6
Good
2293 verified ratings
Wonderful
773
Very good
464
Good
439
Okay
224
Fair
204
Mediocre
90
Poor
99

Summary of reviews

Guests say
Guests appreciated the beautiful location and spacious rooms, but many were disappointed with the service quality and cleanliness of the facilities. The hotel offers lovely views and a nice restaurant, yet some felt it did not meet expectations for the price paid.
AI-generated from customer reviews
Location9 out of 10
Room Size8 out of 10
Cleanliness3 out of 10
Service3 out of 10
Value for Price2.5 out of 10
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All reviews

5.4
Fair
David, Aug 2017
Pros (+) Big room Nice staff Comfortable bed Hairdryer and iron present Restaurant very good Good location near the beach
Cons (-) Decor looks cheap and needs updating Carpet dirty and fraying near the window No soap in bathroom The bathroom looks like it hasn't been updated in a very time (worn taps and plug hole, lino floor etc) No sound insulation (can clearly hear people's conversation) Nothing like the photos Does not feel like a £240 per night room (room 235 faces back of hotel)

Location

161 Banks Road, Poole

What's nearby

  • Sandbanks0.4 mi
  • Sandbanks Beach0.5 mi
  • Compton Acres1.9 mi
  • Parkstone Golf Course2.1 mi
  • Whitecliff Park2.2 mi
  • Baiter Park2.3 mi
  • Lifeboat Museum2.4 mi
  • Museum of Poole2.7 mi
  • The Waterfront Museum2.7 mi
  • Old Town House Scaplens Court Museum2.7 mi
  • The Lighthouse2.7 mi
  • Poole General Hospital2.9 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Haven Hotel

Low season

July

High season

August

Average price (weeknight)

£188

Average price (weekend night)

£188
Cheapest month to stay with an average 46% drop in price.
Most expensive month to stay with an average 55% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Haven Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Haven Hotel

  • If you’re after a cheap room at Haven Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in July and June.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Haven Hotel, plan to stay on a Sunday or Friday. The most expensive day is usually Tuesday.
  • The cheapest price a room at Haven Hotel was booked for on KAYAK in the last 2 weeks was £153, while the most expensive was £260.
  • How long should you stay at Haven Hotel? KAYAK users usually book their rooms here for 1 day.
See more tips

FAQs when booking at Haven Hotel

  • What’s the best way to get to Haven Hotel from Poole train station?

    If you’re looking for transport options from Poole train station to the hotel, a convenient and quick option is to take a taxi directly to the hotel in the Sandbanks area. This journey should take around 10-15 minutes, depending on traffic conditions. Taxis are readily available at the train station, and you should expect to pay around £14-16 for the journey.

  • Why should I stay at Haven Hotel instead of other hotels nearby?

    Firstly, Haven Hotel is situated in the picturesque area of Poole, offering beautiful views of the sea, Studland Bay and Old Harry Rocks. If you're looking for a tranquil and scenic coastal retreat, Haven Hotel's location is a major draw. The hotel provides direct access to roughly 7 miles of award-winning golden-sand beaches. If you prioritise easy access to the beach and water activities, this could be a significant advantage. The hotel has a world-class spa and wellness centre, as well as a calming and serene atmosphere − a perfect getaway from the hustle and bustle of city life.

  • What spa facilities and treatments are on offer at Haven Hotel?

    One of the many reasons you’ll want to stay at Haven Hotel is the opportunity to enjoy a day at the spa and wellness club, typically open between 8:00 and 20:00, providing a unique opportunity to relax and rejuvenate. It’s possible to book a number of treatments such as full body massages, body wraps, scrubs and facials, as well as manicures and pedicures. You can indulge in hydrotherapy pools, a heated pool outside, a sea-facing hot tub, saunas, plus steam rooms, all complemented by the fully equipped gym facilities. You can also relax in the sun lounge with seating that offers breathtaking views of the sea, Old Harry Rocks and Studland Bay.

  • What are the restaurant options at Haven Hotel?

    Haven Hotel boasts one of the finest restaurants in the local area. The Point restaurant is renowned for its exceptional cuisine, emphasising the use of local and sustainable ingredients whenever feasible. To fully embrace Dorset's seasonal offerings, the extensive specials menu is regularly updated twice a week, ensuring a delectable variety with each dining experience. Indulge in freshly prepared lunches set amidst breathtaking surroundings or enjoy The Point for breakfast and, of course, dinner service. In addition, you can enjoy an array of beverages and culinary delights at the Pool Bar. It features healthy wraps, salads and tempting desserts, plus a special kids’ menu is available.

  • Does the hotel have any business event facilities?

    If you would like to book Haven Hotel for an event, either social or business, they have you covered. The hotel has a dedicated events team on hand to assist you with any request you may have. There are two main rooms: the Purbeck Suite, which allows up to 140 guests, and the Brownsea Lounge, which can accommodate up to 40 guests. Both rooms are elegantly furnished with plenty of light and views of Poole Harbour. Each room is equipped with LCD screens and projectors, a whiteboard and high-speed Wi-Fi. Meanwhile, the hotel can provide a guest service team, as well as tea and coffee and a lunch package if necessary.

  • Where is Haven Hotel located?

    Haven Hotel is located at 161 Banks Road, 2.7 miles from the centre of Poole. Sandbanks is the closest landmark to Haven Hotel.

  • When is check-in time and check-out time at Haven Hotel?

    Check-in time is 15:00 and check-out time is 11:00 at Haven Hotel.

  • Does Haven Hotel offer free Wi-Fi?

    Yes, Haven Hotel offers free Wi-Fi.

  • How far is Haven Hotel from the airport?

    Haven Hotel is 8.1 miles from Bournemouth. Haven Hotel is 31.6 miles from Southampton Eastleigh.

  • Does Haven Hotel have a pool?

    Yes, Haven Hotel has a pool on-site.

  • How does KAYAK find such great Haven Hotel hotel deals?

    KAYAK scours the web for all room deals available at Haven Hotel in Poole and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Haven Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Haven Hotel.

See more FAQs

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Good to know

Value for money

6.8

Distance to city centre

2.7 mi

Nearest airport

Bournemouth

Distance to airport

8.1 mi