Overview

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Haven Hotel
Top Beach Hotel

161 Banks Road, Poole, United Kingdom
+44 120 270 7333

£51+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

8.0/10 Good
Based on 1,671 reviews

Review highlights

  • 9.5
  • 8.8
  • 4.8
  • 4.4

Good to know

  • Friendly service
  • Great view

Nearby

    show all

    About

    With a stay at Haven Hotel in Poole (Sandbanks), you'll be minutes from Sandbanks Ferry Terminal and close to Brownsea Island. This 4-star hotel is within close proximity of Shell Bay Beach and Brownsea Castle.

    Rooms

    Stay in one of 84 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 spa tubs, a health club, and an outdoor tennis court. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. While enjoying a refreshing dip in the hotel pool, you can order your favorite drink at the poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Babysitting or child care
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Sauna
    • Free parking
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Concierge service
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,671 reviews
    • 9.5 "Terrific location."
    • 8.8 "Breakfast is good."
    • 7.6 "Good service."
    • 5.6 "Average cleanliness."
    • 5.1 "Rooms are ok."
    • 4.8 "Not very comfortable."
    • 4.4 "Bad amenities."
    • 3.6 "Vibe wasn't good."
    • 3.3 "Internet is poor."
    • 2.6 "Terrible value."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 1,219 reviews
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
    • 8.6 "Breakfast is good."
    • 7.5 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.9 "Food is average."
      5.7 "Desserts were ok, said 57%."
    • 5.5 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 5.0 "Bar is ok."
    • 4.8 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      4.8 "52% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      1.6 "84% found problems with the furniture."
      2.1 "For 79%, the rooms looked old."
      2.0 "80% had problems with the shower."
      2.6 "74% criticized the small bathroom."
      0.9 "91% were disappointed with the minibar."
      0.7 "Air conditioning was criticized by 93%."
      4.2 "58% said the bathroom was dirty."
      0.9 "91% thought the tv was sub-standard."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
      3.1 "For 69%, the lobby entrance was sub-standard."
      0.4 "96% didn't like the architecture."
      1.4 "86% thought the facilities needed updating."
    • 4.2 "Not very comfortable."
      4.8 "52% said rooms were small."
      2.6 "74% thought it was too noisy."
      2.6 "74% criticized the small bathroom."
      0.7 "Air conditioning was criticized by 93%."
    • 4.0 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      3.6 "64% didn't like the unstylish hotel."
      3.1 "For 69%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 217 reviews
    • 9.7 "Terrific location."
    • 8.9 "Breakfast is good."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 7.4 "Wellness & sports facilities were pleasant enough."
    • 5.9 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 5.6 "Pool is mediocre."
    • 4.9 "Bar is not good."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 3.3 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 2.6 "Terrible value."
    View all review categories

    Overall rating

    6.5 Good
    Based on 50 reviews
    • 9.4 "Terrific location."
    • 9.0 "Excellent breakfast."
    • 7.2 "Wellness & sports facilities were pleasant enough."
    • 7.1 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.7 "Food is average."
    • 5.2 "Rooms are ok."
    • 5.1 "Average comfort."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 3.4 "Vibe wasn't good."
    View all review categories

    Overall rating

    7.9 Good
    Based on 183 reviews
    • 9.5 "Terrific location."
    • 8.9 "Breakfast is good."
    • 7.5 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.7 "Food is average."
    • 5.6 "Average cleanliness."
    • 4.7 "Rooms are not good."
      4.6 "54% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      1.9 "For 81%, the rooms looked old."
      2.4 "76% complained about the bathroom."
      1.9 "81% found problems with the furniture."
    • 4.5 "Not very comfortable."
      4.6 "54% said rooms were small."
      2.7 "73% thought it was too noisy."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      4.1 "For 59%, the lobby entrance was sub-standard."
    • 3.8 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
    • 3.4 "Internet is poor."
    View all review categories
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

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