Overview

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Haven Hotel
Top Beach Hotel

161 Banks Road, Poole, United Kingdom
+44 120 270 7333

£87+

Overall guest ratings

8.2/10 Excellent
Based on 1,627 reviews

Review highlights

  • 9.4
  • 8.6
  • 4.8
  • 4.7

Good to know

  • Friendly service
  • Great view

Nearby

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    About

    Haven Hotel is a great choice for your beach stay in Poole, putting you near activities like windsurfing, kayaking, and sailing. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, aromatherapy, and reflexology. The Point Restaurant, one of 2 restaurants, serves lunch and dinner. A poolside bar and a health club are other highlights, and rooms at this upscale hotel offer 24-hour room service and LCD TVs.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Babysitting or child care
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Concierge service
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 1,627 reviews
    • 9.4 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
      8.0 "80% liked the proximity to sightseeing."
    • 8.6 "Breakfast is good."
    • 7.3 "Wellness & sports facilities were pleasant enough."
      10.0 "top-notch fitness area, thought 100%."
    • 7.2 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 7.0 "Good pool."
    • 4.8 "Not very clean."
      4.5 "55% thought it was rather dirty."
      3.8 "62% said the bathroom was dirty."
      4.4 "Unclean dining area, according to 56%."
      0.7 "93% said that wellness & sports facilities were unclean."
      0.8 "Dirty pool, said 92%."
    • 4.7 "Not very comfortable."
      4.3 "57% said rooms were small."
      2.2 "78% thought it was too noisy."
      3.8 "Air conditioning was criticized by 62%."
      1.6 "84% criticized the small bathroom."
    • 4.4 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      1.3 "87% didn't like the architecture."
      1.2 "88% thought the facilities needed updating."
      3.6 "For 64%, the lobby entrance was sub-standard."
      0.5 "95% complained about the elevator."
    • 3.7 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      3.5 "65% didn't like the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    • 3.4 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 1,187 reviews
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Breakfast is good."
    • 7.6 "Wellness & sports facilities were pleasant enough."
    • 7.5 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.1 "Good pool."
    • 4.8 "Not very comfortable."
      4.4 "56% said rooms were small."
      2.1 "79% thought it was too noisy."
      1.6 "84% criticized the small bathroom."
      3.6 "Air conditioning was criticized by 64%."
    • 4.2 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      1.0 "90% didn't like the architecture."
      0.5 "95% complained about the elevator."
      3.3 "For 67%, the lobby entrance was sub-standard."
      1.4 "86% thought the facilities needed updating."
    • 3.9 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      3.3 "67% didn't like the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 3.2 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    • 2.8 "Terrible value."
      1.0 "The price was too high for 90%."
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    Overall rating

    8.2 Excellent
    Based on 195 reviews
    • 9.6 "Terrific location."
    • 8.7 "Breakfast is good."
    • 7.5 "Wellness & sports facilities were pleasant enough."
    • 7.5 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 6.9 "Pool is mediocre."
    • 6.7 "Food is average."
    • 5.9 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.0 "Only 60% said rooms were clean enough."
    • 4.3 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.8 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 3.3 "Value below average."
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    Overall rating

    7.3 Good
    Based on 16 reviews
    • 7.1 "Good service."
      8.2 "82% found the staff to be very friendly."

    Overall rating

    8.4 Excellent
    Based on 227 reviews
    • 9.4 "Terrific location."
    • 8.7 "Breakfast is good."
    • 7.4 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.9 "Pool is mediocre."
    • 6.7 "Food is average."
      5.6 "Only 56% were satisfied with the menu."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      4.2 "For 58%, the lobby entrance was sub-standard."
    • 4.6 "Not very clean."
    • 4.5 "Not very comfortable."
      4.0 "60% said rooms were small."
      2.4 "76% thought it was too noisy."
    • 3.9 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
      3.6 "64% didn't like the unstylish hotel."
    • 3.7 "Internet is poor."
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    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

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