Overview

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Haven Hotel
Top Beach Hotel

161 Banks Road, Poole, United Kingdom
+44 120 270 7333

£58+

Overall guest ratings

8.2/10 Excellent
Based on 1,665 reviews

Review highlights

  • 9.5
  • 8.3
  • 5.6
  • 4.4

Good to know

  • Friendly service
  • Great view

Nearby

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    About

    Haven Hotel is a great choice for your beach stay in Poole, putting you near activities like windsurfing, kayaking, and sailing. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, aromatherapy, and reflexology. The Point Restaurant, one of 2 restaurants, serves lunch and dinner. A poolside bar and a health club are other highlights, and rooms at this upscale hotel offer 24-hour room service and LCD TVs.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Babysitting or child care
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Free parking
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Concierge service
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 1,665 reviews
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      7.1 "71% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Breakfast is good."
    • 7.9 "Wellness & sports facilities were pleasant enough."
      10.0 "top-notch fitness area, thought 100%."
    • 7.6 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 6.4 "Food is average."
      5.5 "55% thought the dining experience was appropriate."
      5.0 "Side dishes were satisfying, according to only 50%."
      6.2 "Desserts were ok, said 62%."
      6.4 "Only 64% thought the fish/seafood dishes were good."
    • 5.6 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      5.1 "Only 51% said rooms were big enough."
      6.1 "Only 61% said rooms were clean enough."
    • 4.4 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      3.2 "68% didn't like the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
      4.4 "For 56%, the lobby entrance was sub-standard."
      0.3 "97% didn't like the architecture."
      2.0 "80% thought the facilities needed updating."
    • 2.8 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    • 2.5 "Terrible value."
      0.5 "The price was too high for 95%."
      1.3 "87% said beverages were too expensive."
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    Overall rating

    8.2 Excellent
    Based on 1,215 reviews
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Breakfast is good."
    • 7.9 "Wellness & sports facilities were pleasant enough."
      10.0 "top-notch fitness area, thought 100%."
    • 7.5 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.3 "Food is average."
      5.6 "56% thought the dining experience was appropriate."
      6.5 "Only 65% thought the fish/seafood dishes were good."
      5.7 "Desserts were ok, said 57%."
      5.3 "Side dishes were satisfying, according to only 53%."
    • 4.8 "Not very comfortable."
      4.9 "51% said rooms were small."
      2.4 "76% thought it was too noisy."
      1.9 "81% criticized the small bathroom."
      0.3 "Air conditioning was criticized by 97%."
    • 4.6 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      3.1 "69% didn't like the unstylish hotel."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
      4.3 "For 57%, the lobby entrance was sub-standard."
      0.3 "97% didn't like the architecture."
      2.3 "77% thought the facilities needed updating."
    • 2.4 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 2.0 "Terrible value."
      0.4 "The price was too high for 96%."
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    Overall rating

    8.0 Good
    Based on 199 reviews
    • 9.7 "Terrific location."
    • 8.3 "Breakfast is good."
    • 7.9 "Wellness & sports facilities were pleasant enough."
    • 7.4 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.4 "Food is average."
    • 6.2 "Pool is mediocre."
    • 5.8 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.4 "Only 54% said rooms were big enough."
      6.3 "Only 63% said rooms were clean enough."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.8 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 2.5 "Terrible value."
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    Overall rating

    6.8 Good
    Based on 33 reviews
    • 9.5 "Terrific location."
    • 7.1 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.1 "Food is average."
    • 5.6 "Rooms are ok."
    • 5.0 "Average comfort."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.1 "Vibe wasn't good."
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    Overall rating

    8.4 Excellent
    Based on 216 reviews
    • 9.4 "Terrific location."
    • 8.3 "Breakfast is good."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 6.2 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
    • 6.0 "Food is average."
    • 4.8 "Not very comfortable."
      4.7 "53% said rooms were small."
      3.0 "70% thought it was too noisy."
    • 4.8 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 3.0 "Disappointing internet connection."
    • 2.6 "Terrible value."
      0.6 "The price was too high for 94%."
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    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

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