Wonderful stay. We will be back.
3 stars
Portland Regency Hotel & Spa
Photos of Portland Regency Hotel & Spa
Overview
Portland Regency Hotel & Spa is situated in Portland and is close to local attractions, including Cumberland County Civic Center. It is also located just a short walk from Old Port, and offers a convenient shuttle service.
Guests can unwind in the hotel's jacuzzi or book a massage treatment. For a fast and effortless arrival and departure experience, guests can take advantage of the express check-in/check-out facility. The sauna is an ideal way to re-energise at the end of a busy day.
The contemporary rooms include a refrigerator and wireless internet access.
The hotel features an on-site restaurant, serving seafood and American cuisines. A refreshing beverage can be enjoyed in the on-site bar. A choice of dining options are also found in the surrounding area.
Tourist attractions close to Portland Regency Hotel & Spa include the Maine Narrow Gauge Railroad Museum, the Children's Museum & Theatre of Maine and the State Theatre. Guests are also able to visit the Portland Museum of Art.
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Amenities at Portland Regency Hotel & Spa
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Shuttle service (free)
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Express check-out
- Bottle of water
- 24-hour front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Adapted bath
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
Pool and spa
- Spa and wellness centre
- Massage
- Spa
- Hot tub
- Sauna
Parking and transportation
- Shuttle service (free)
- Parking
- Airport shuttle
- Valet parking
- Private parking
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
General
- Lockers
- Telephone
- Carpeted
- City view
- Storage available
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Bedroom
- Alarm clock
- Wardrobe or closet
Things to do
- Beach access
- Bicycle hire
Outdoor
- Garden
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Portland Regency Hotel & Spa
8.8
Very good
1046 verified ratings
Wonderful
637
Very good
170
Good
121
Okay
50
Fair
32
Mediocre
16
Poor
20
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location and friendly service, making it a great choice for exploring the area. Many appreciated the cleanliness and comfort of the rooms, as well as the enjoyable dining options. However, some guests expressed dissatisfaction with the room size, the lack of certain amenities like fridges and coffee makers, and issues with noise and service responsiveness. Overall, the hotel offers a pleasant experience but has room for improvement in specific areas.AI-generated from customer reviews
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Score by provider
8.8 out of 10
891 reviews
8.2 out of 10
11 reviews
10 out of 10
1 review
9.1 out of 10
8 reviews
All reviews
Pros (+) A nice clean comfy traditional room. Staff was friendly and the location was great.
Pros (+) Great location, rooms and service
Cons (-) The weather
Pros (+) Great location. The spa was good.
Cons (-) Our room was on the first floor and it sounded as though every toilet in the building was directly above us.
Pros (+) All of the staff - from valets to room service, desk clerks to lounge staff, housekeeping to spa staff - were friendly, knowledgeable, professional
Pros (+) I loved the location and the hotel/room was very clean.
Cons (-) There was a continuous noise above the bed. It sounded like a pipe clanging. Thank goodness for the sound machine feature on the alarm clock. Also, the bed was very firm with starchy sheets. The terry cloth robe had a large rip in it as well.
Pros (+) I liked the historical nature of the building, and the architectural details. I found the hotel to be big on comfort, cleanliness, and friendly and helpful staff. Loved the complimentary coffee delivered to your room in the morning, much nicer than having to make substandard coffee in the room. The Mill St. restaurant on the premises has wonderful food and a lovely ambience. I didn't take advantag...
Cons (-) It would be helpful for rooms to have a small fridge. The lighting in my room was not great for reading, but the huge windows let in a lot of natural light. The internet was painfully slow. I didn't understand the need for the valet parking, since the lot was just across the street, and I would have happily parked on my own and walked over. But it was inexpensive, $12, so this is not really a comp...
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Pros (+) location
Cons (-) would have enjoyed a fridge and coffee maker in room
Location
20 Milk Street, Portland, ME 04101
What's nearby
- United States Customhouse154 yd
- Old Port185 yd
- Commercial Street263 yd
- Portopera0.3 mi
- Cumberland County Civic Center0.3 mi
- Wadsworth-Longfellow House0.4 mi
- Shipyard Brewing Company0.4 mi
- Maine College of Art0.4 mi
- Abyssinian Meeting House0.4 mi
- Children's Museum of Maine0.5 mi
- 68 High Street0.5 mi
- Portland Museum of Art0.5 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Portland Regency Hotel & Spa
Low season | June |
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High season | July |
Average price (weeknight) | £316 |
When to book a room at Portland Regency Hotel & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.2 |
|---|---|
Distance to city centre | 0.3 mi |
Nearest airport | Portland |
Distance to airport | 2.9 mi |