Recent reviews
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6.0
The hotel is right in front of a MAX station and a short walk to a streetcar stop on Harrison St. The bathroom is really dated and the handle for toilet flush had a brown goo.... not sure why a cleaning person could miss that. The internet connection is free but extremely unreliable. I was bumped off many times while on line. Would not recommend to business travelers. Free breakfast is included but the food is substandard --- with eggs, bacon, and potatoes, not many choices for health conscious eaters.
review from KAYAK -
4.0
Other guests were noisy and construction going on down the hall.
review from KAYAK -
9.1
Really nice staff. Breakfast starts late. Parking costs $$.
review from KAYAK -
6.8
Bed to sleep in I was charged twice for my room
review from KAYAK -
6.5
The staff was friendly and attentive. Rooms were cleaned promptly during the day. The breakfast buffet was standard fare and did not vary in my four day stay. The hotel is located right next to a light rail stop which makes it convenient to get around town. I found using the rail to see Portland easier than renting a car, however if you plan on going outside the city a car is a good idea. The bed was pretty comfortable and the room was clean. I would likely stay here again but in what the hotel calls a "Comfort King" that has a few more amenities such as fridge (if you are like me and like to keep a few snacks around). There is a courtyard and pool area that was well maintained. Several softballs teams attending a tournament monopolized the area in the late afternoon/evening making it essentially unusable for other guests. The room I stayed in, Standard King, was very dated. The carpet had holes worn in some spots. The electrical switch in the bathroom and an outlet in the room were not mounted correctly in their sockets. This type of room is quite basic. No fridge, no microwave, lamps were mismatched (the desk lamp had a burnt out bulb that maintenance never replaced). The furniture and wallpaper were most likely from the 80's. I found the rooms cooling/heating unit never shut off. It seemed to never get to a pre-set temperature, it just ran and ran. If you are sensitive to background noise this will be an issue. The breakfast buffet was alright. It did not offer much in the way of selections. Even fresh fruit was kept to just bananas, oranges or apples. I had a veggie burger at the Lincoln Street Grill in the hotel for dinner one night. The salad that came with it was just iceberg lettuce, diced tomato and cucumber. No frills. The burger was alright and the price was affordable.
review from KAYAK -
8.2
Great place to stay if you're on a budget but looking for something better than a motel. The AC wasn't good enough, random heat wave made it difficult to be completely comfortable.
review from KAYAK -
6.5
Location: Near downtown, highway, and max rail/bus station. Rental cars available Staff: Helpful, told us everything we needed to know Room size Uncomfortable beds and blanket AC/Heating not very effective Confusing hotel layout
review from KAYAK -
4.2
Seems relatively safe - it appears that nobody will mug you while inside the compound. Staff seemed friendly. However, nothing works (card key, hair dryer, old cathode tube TV, etc..). Coffee pack not replaced the 2nd day. Window-type air heater making noise - when heating off the room cooled down immediately. All things considered - a poor choice for a leisure trip. Probably ok for prospective students, the campus might look more appealing (by contrast) after spending the night here. It is NOT close to downtown - yes you can walk it but it takes 15 min through non-inspiring neighborhood. Also - remember the extra $15 for parking - there is no street parking outside unless you're ok with walking 10 minutes, hence the gauging. My bottom line: I would advise against booking this one for any non-university function.
review from KAYAK -
7.7
Recycle friendly, great customer service, good amenities (when they are available) Dated fixtures and furniture, plumping is below par, AC doesn't work
review from KAYAK -
8.0
Rooms are well acquainted, had Keurig coffee maker, fridge and microwave. Staff is polite and helpful. Facility is old and not well maintained. Pool is outdoors and only open seasonally.
review from KAYAK -
7.4
The room was reasonably comfortable; breakfast was good, if limited; facilities okay. Close to downtown and the MAX. No refridgerator in room. No wi-fi in the rooms - wi-fi only in common areas. Made it inconvenient for us to stay connected. Limited TV channel selection.
review from KAYAK -
4.8
Staff was nice Dirty tub,sketchy bed linens,dirty carpet,tv remote broken,no do not disturb door sign,elevator dirty,mattress badly stained,room keys wouldn't work correctly.
review from KAYAK -
9.7
In a nice location ,goo amenities. It is in downtown but almost 20 min walk from downtown.
review from KAYAK -
5.4
We had stayed there a few weeks ago and thought that the room was adequate for the price, particularly since the hotel is located in downtown Portland. When we had to be in Portland again we made another reservation, expecting a similar experience. I don't know if it was the area of the hotel or what, but we found our room to be very noisy. There apparently is no sound insulation between rooms so we could hear a lot of what was going on in adjacent rooms, plus people talking in the hallway. Secondly, the mattress on the bed must have been older because we found ourselves waking up with sore backs in the morning. I hope that this experience was an anomaly but we'll have second thoughts before considering this hotel again.
review from KAYAK -
3.7
Close to the freeway and bridges, easy to access to the facility and the cookie was really good. Room seemed dirty upon entry. Sink would not drain so the shaving cream and tooth paste remained in the water filled sink. I turned up the heater so i did not need to use the covers. I slept in a long sleeve shirt, jeans and socks on top of the covers. The bar was very gloomy and uninviting, the tender was very nice but not able to make simple TV channel changes that were requested. "It's March madness and no basketball on TV in the bar?" "there were infomercials" I heard the breakfast was very good from a person in our party but, I had already left to get a meal at another hotel by the water as with all the prior experiences I was not ready to risk eating there. I recommend new bar management, facility maintenance, cleaning of the rooms or refresh the look and the place would be pretty good.
review from KAYAK -
8.0
Big, hot chocolate chip cookies handed out upon checking in - if they don't hand them out, ask! Good breakfast - real, hot food Helpful, patient staff - I saw them deal with some frustrating situations very graciously Convenient location - there's a busstop right outside and the food trucks on campus are just up the street Wifi access is complicated and didn't always work with my laptop. Most rooms have an ethernet cable rather than wifi (available in public spaces), so notebook users will need an adapter (I don't know if the front desk has any). The first floor rooms closest to the lobby are within range of the wifi signal, so ask for those if you really want to use wifi instead of wired internet.
review from KAYAK -
6.0
convenience of location to freeway and other amenities. old rooms, old building
review from KAYAK -
4.0
The only good thing about the hotel was that the staff was very friendly. The beds were horrible. There were big craters in the middle of the bed so you wake up with a sore back. The carpet was gross and dirty. The blinds looked like they had never been cleaned once before. The bathroom was dirty. There was hair on the pillow, and the room smelt so bad we bought febreze so we could breath without feeling sick.
review from KAYAK -
8.6
Excellent continental breakfast, friendly staff, clean rooms. We stayed in a deluxe doubleroom that was said to be remodeled. I don't think there is is a difference compared to a standard room. The beds were not comfortable. It was hard to sleep in.
review from KAYAK -
6.0
The front desk staff were always working solo. Everything took a very long time. They would be talking on the phone, helping customers, talking to staff in the back room, etc. They did not acknowledge when a new guest would come to the desk to ask for help, which was very frustrating. Our key repeatedly didn't work, and we had to wait 10+ minutes for someone to take 10 seconds to reactivate it.
review from KAYAK -
9.3
The value for the money was incredible; comfortable king-size mattress with two pillows each, decent hot breakfast every morning, easy walk or public transport into the city, and friendly and helpful staff. The wireless was a bit patchy, and they only have one wired internet connection per room, so I and my partner could not work at the same time very effectively.
review from KAYAK -
8.6
The price and how clean it was. We put up our 'Do Not Disturb' sign before leaving for the day, when we returned someone had come in and cleaned anyway and put our sign on the desk.
review from KAYAK
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9.1
Really nice staff. Breakfast starts late. Parking costs $$.
review from KAYAK -
8.2
Great place to stay if you're on a budget but looking for something better than a motel. The AC wasn't good enough, random heat wave made it difficult to be completely comfortable.
review from KAYAK -
8.0
Rooms are well acquainted, had Keurig coffee maker, fridge and microwave. Staff is polite and helpful. Facility is old and not well maintained. Pool is outdoors and only open seasonally.
review from KAYAK -
9.7
In a nice location ,goo amenities. It is in downtown but almost 20 min walk from downtown.
review from KAYAK -
8.0
Big, hot chocolate chip cookies handed out upon checking in - if they don't hand them out, ask! Good breakfast - real, hot food Helpful, patient staff - I saw them deal with some frustrating situations very graciously Convenient location - there's a busstop right outside and the food trucks on campus are just up the street Wifi access is complicated and didn't always work with my laptop. Most rooms have an ethernet cable rather than wifi (available in public spaces), so notebook users will need an adapter (I don't know if the front desk has any). The first floor rooms closest to the lobby are within range of the wifi signal, so ask for those if you really want to use wifi instead of wired internet.
review from KAYAK -
8.6
Excellent continental breakfast, friendly staff, clean rooms. We stayed in a deluxe doubleroom that was said to be remodeled. I don't think there is is a difference compared to a standard room. The beds were not comfortable. It was hard to sleep in.
review from KAYAK -
9.3
The value for the money was incredible; comfortable king-size mattress with two pillows each, decent hot breakfast every morning, easy walk or public transport into the city, and friendly and helpful staff. The wireless was a bit patchy, and they only have one wired internet connection per room, so I and my partner could not work at the same time very effectively.
review from KAYAK -
8.6
The price and how clean it was. We put up our 'Do Not Disturb' sign before leaving for the day, when we returned someone had come in and cleaned anyway and put our sign on the desk.
review from KAYAK
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6.8
Bed to sleep in I was charged twice for my room
review from KAYAK -
7.7
Recycle friendly, great customer service, good amenities (when they are available) Dated fixtures and furniture, plumping is below par, AC doesn't work
review from KAYAK -
7.4
The room was reasonably comfortable; breakfast was good, if limited; facilities okay. Close to downtown and the MAX. No refridgerator in room. No wi-fi in the rooms - wi-fi only in common areas. Made it inconvenient for us to stay connected. Limited TV channel selection.
review from KAYAK
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6.0
The hotel is right in front of a MAX station and a short walk to a streetcar stop on Harrison St. The bathroom is really dated and the handle for toilet flush had a brown goo.... not sure why a cleaning person could miss that. The internet connection is free but extremely unreliable. I was bumped off many times while on line. Would not recommend to business travelers. Free breakfast is included but the food is substandard --- with eggs, bacon, and potatoes, not many choices for health conscious eaters.
review from KAYAK -
4.0
Other guests were noisy and construction going on down the hall.
review from KAYAK -
6.5
The staff was friendly and attentive. Rooms were cleaned promptly during the day. The breakfast buffet was standard fare and did not vary in my four day stay. The hotel is located right next to a light rail stop which makes it convenient to get around town. I found using the rail to see Portland easier than renting a car, however if you plan on going outside the city a car is a good idea. The bed was pretty comfortable and the room was clean. I would likely stay here again but in what the hotel calls a "Comfort King" that has a few more amenities such as fridge (if you are like me and like to keep a few snacks around). There is a courtyard and pool area that was well maintained. Several softballs teams attending a tournament monopolized the area in the late afternoon/evening making it essentially unusable for other guests. The room I stayed in, Standard King, was very dated. The carpet had holes worn in some spots. The electrical switch in the bathroom and an outlet in the room were not mounted correctly in their sockets. This type of room is quite basic. No fridge, no microwave, lamps were mismatched (the desk lamp had a burnt out bulb that maintenance never replaced). The furniture and wallpaper were most likely from the 80's. I found the rooms cooling/heating unit never shut off. It seemed to never get to a pre-set temperature, it just ran and ran. If you are sensitive to background noise this will be an issue. The breakfast buffet was alright. It did not offer much in the way of selections. Even fresh fruit was kept to just bananas, oranges or apples. I had a veggie burger at the Lincoln Street Grill in the hotel for dinner one night. The salad that came with it was just iceberg lettuce, diced tomato and cucumber. No frills. The burger was alright and the price was affordable.
review from KAYAK -
6.5
Location: Near downtown, highway, and max rail/bus station. Rental cars available Staff: Helpful, told us everything we needed to know Room size Uncomfortable beds and blanket AC/Heating not very effective Confusing hotel layout
review from KAYAK -
4.2
Seems relatively safe - it appears that nobody will mug you while inside the compound. Staff seemed friendly. However, nothing works (card key, hair dryer, old cathode tube TV, etc..). Coffee pack not replaced the 2nd day. Window-type air heater making noise - when heating off the room cooled down immediately. All things considered - a poor choice for a leisure trip. Probably ok for prospective students, the campus might look more appealing (by contrast) after spending the night here. It is NOT close to downtown - yes you can walk it but it takes 15 min through non-inspiring neighborhood. Also - remember the extra $15 for parking - there is no street parking outside unless you're ok with walking 10 minutes, hence the gauging. My bottom line: I would advise against booking this one for any non-university function.
review from KAYAK -
4.8
Staff was nice Dirty tub,sketchy bed linens,dirty carpet,tv remote broken,no do not disturb door sign,elevator dirty,mattress badly stained,room keys wouldn't work correctly.
review from KAYAK -
5.4
We had stayed there a few weeks ago and thought that the room was adequate for the price, particularly since the hotel is located in downtown Portland. When we had to be in Portland again we made another reservation, expecting a similar experience. I don't know if it was the area of the hotel or what, but we found our room to be very noisy. There apparently is no sound insulation between rooms so we could hear a lot of what was going on in adjacent rooms, plus people talking in the hallway. Secondly, the mattress on the bed must have been older because we found ourselves waking up with sore backs in the morning. I hope that this experience was an anomaly but we'll have second thoughts before considering this hotel again.
review from KAYAK -
3.7
Close to the freeway and bridges, easy to access to the facility and the cookie was really good. Room seemed dirty upon entry. Sink would not drain so the shaving cream and tooth paste remained in the water filled sink. I turned up the heater so i did not need to use the covers. I slept in a long sleeve shirt, jeans and socks on top of the covers. The bar was very gloomy and uninviting, the tender was very nice but not able to make simple TV channel changes that were requested. "It's March madness and no basketball on TV in the bar?" "there were infomercials" I heard the breakfast was very good from a person in our party but, I had already left to get a meal at another hotel by the water as with all the prior experiences I was not ready to risk eating there. I recommend new bar management, facility maintenance, cleaning of the rooms or refresh the look and the place would be pretty good.
review from KAYAK -
6.0
convenience of location to freeway and other amenities. old rooms, old building
review from KAYAK -
4.0
The only good thing about the hotel was that the staff was very friendly. The beds were horrible. There were big craters in the middle of the bed so you wake up with a sore back. The carpet was gross and dirty. The blinds looked like they had never been cleaned once before. The bathroom was dirty. There was hair on the pillow, and the room smelt so bad we bought febreze so we could breath without feeling sick.
review from KAYAK -
6.0
The front desk staff were always working solo. Everything took a very long time. They would be talking on the phone, helping customers, talking to staff in the back room, etc. They did not acknowledge when a new guest would come to the desk to ask for help, which was very frustrating. Our key repeatedly didn't work, and we had to wait 10+ minutes for someone to take 10 seconds to reactivate it.
review from KAYAK
