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Portland Car Hire

Pick-up
12:00
Drop-off
12:00
Compare vs. KAYAK all | none

Portland car hire reviews and directory

Alamo
alamo
Car hire reviews:
Good (7.9, 38 reviews)
Car hire locations in Portland:
1 location
Alamo
Locations in Portland
9115 Ne Airport Way
+1 888 826 6893
  • 7.6
  • 7.8
  • 8.4
  • 7.8
  • 7.7
Recent reviews
10.0 Excellent
8 Nov 2015
Pros: It was quick and easy both the check in and check out.
Cons: Location is off site. But shuttle was pretty fast.
10.0 Excellent
15 Jun 2016
Great customer service
Pros: The original car we rented broke down on us on our way to our son's wedding rehearsal. The roadside assistance guy was so helpful and a replacement was set up immediately! They were so apologetic about the problem and gave us an upgrade when replacing the car. From the airport shuttle to the car to the rental team and roadside assistance, they were amazing!
10.0 Excellent
11 Oct 2015
No problems at all.
Pros: Every aspect
Cons: Nothing
9.6 Excellent
13 Oct 2015
Pros: The friendly service at pick up.
Cons: No active GPS without upgrade
2.0 Poor
14 Oct 2015
Does not accept debit cards
Pros: N/A
Cons: Please let users know when a company has a NO debit card policy for rentals.
2.0 Poor
20 Oct 2015
Cons: I never ended up renting the car because the service desk was closed by the time my delayed flight finally arrived.
2.0 Poor
22 Oct 2015
Terrible
Pros: Every car I tried to book on this app wasn't available for a one way rental without a returning flight or a major credit card. Bank credit or debit were not accepted. The ones that would accept would not accepte rAtes and tried to charge over $1000.
Cons: Everything. Every car I tried to book on this app wasn't available for a one way rental without a returning flight or a major credit card. Bank credit or debit were not accepted. The ones that would accept would not accepte rAtes and tried to charge over $1000.
9.6 Excellent
4 Nov 2015
Pros: Low price
Cons: Back seat was dirty
10.0 Excellent
13 Nov 2015
Pros: Easy to reserve online and fast pick up at airport and fast checkout. Car was great. fast drop off and return to airport
9.2 Excellent
15 Nov 2015
Bad service
Pros: The car and experience was good
Cons: The customer service representative was rude and did not give good information or help with anything.
Dollar
dollar
Car hire reviews:
Excellent (8.8, 24 reviews)
Car hire locations in Portland:
2 locations
Dollar
Locations in Portland
132 Nw Broadway
7000 Ne Airport Way
  • 8.8
  • 8.7
  • 8.9
  • 9.0
  • 8.3
Recent reviews
10.0 Excellent
25 Apr 2016
A great deal, a great place, a great owner
Pros: I was very impressed with this rental. Very clean, modern, and tastefully laid out. I'm coming back for sure; such a great place!
7.2 Good
3 Nov 2015
Go to the airport dollar rental if you can
Pros: Cheap
Cons: Asked for economy and got an suv...I would have gone to the airport if u had known only the suv would be available, Car Was dirty, Had Items From Previous Driver inside
9.6 Excellent
17 Nov 2015
almost excellent
Pros: Entire process, with personnel on the ground in Portland and in Seattle, was smooth, professional, easy
Cons: Car was very clean, let me say quickly, BUT there were 2 empty beverage cans and a plastic glass that the previous renter had left in the console (between driver and passenger seat). Not awful, but who wants that.
9.6 Excellent
30 Nov 2015
Top notch service
Pros: We made reservations in advance and there was a hitch because the rental center that had the two autos we reserved was the downtown location rather than the airport. The desk agent was very helpful in moving the reservations to the airport (fortunate for us they had two vans ready) and gave us the same deal we arranged at the downtown location. We had two families with kids and were very happy we did not have to travel to downtown with all the luggage, car seats and strollers to pick up the autos. Thanks Dollar.
Cons: We only use a half a tank of fuel in one of the vans, so we would prefer to get some sort of a credit against the full tank purchase option. Perhaps a proportional credit could be added to the credit card once the van was refueled for the next customer.
9.2 Excellent
12 Dec 2015
Pros: Great price and easy drop off.
Cons: Always trying to upsell.
10.0 Excellent
12 Dec 2015
Pros: Very quick service getting car and returning car. No problems at all.
10.0 Excellent
14 Dec 2015
Best experience ever renting a car.
Pros: That was the fastest I've ever picked up a car and gotten on the road. The guys were very nice, asked if I would like to upgrade without being pushy. Didn't push it when I said I had insurance covered either. The upgrade was perfect too, a Subaru Impreza for only $10 more, since I was headed into a snow storm. Drop off was very quick as well.
2.0 Poor
27 Jan 2016
Pros: Never use again fraudulent practices#!!!!! I'm telling EVERYONE! !!!
10.0 Excellent
31 Jan 2016
Great experience
Pros: Apparently when I reserved the car online I had used the wrong dates--for 2 weeks later--but they were still able to give us a car at the same low rate. The car was in excellent shape and we had a great time visiting Portland and the surrounding areas.
10.0 Excellent
11 Apr 2016
Pros: Good Service, Easy terms. Clean and Nice Car. Will rent again. HRHS NorthCarolina
Budget
budget
Car hire reviews:
Good (6.4, 19 reviews)
Car hire locations in Portland:
5 locations
Budget
Locations in Portland
10947 Northeast Holman Street
+1 503 249 6331
310 Southwest Lincoln
+1 503 222 5421
330 S.W. Washington Street
+1 503 241 5003
3400 Northeast Columbia Blvd
+1 503 288 2985
5720 Se 82nd Ave
+1 503 775 2131
  • 6.3
  • 7.5
  • 7.2
  • 5.3
  • 5.8
Recent reviews
8.0 Good
6 Jul 2016
Pros: Easy pick-up and drop-off
Cons: The extra pricing, doubled the car rental fee.
5.6 OK
2 Nov 2015
Pros: Small drop off location, easy to deal with.
Cons: When I made the reservation, there was no mention of extra mileage charges, which were revealed to me upon the return of the car. I am unimpressed with the way Budget advertised they're deals online without revealing all charges up front.
3.6 Mediocre
19 Nov 2015
Cons: The pick up was a joke. Wrong car, mix up on car, took over a half hour or more to check in.
8.0 Good
25 Dec 2015
Kayak insurance is not Budget insurance
Pros: We got the car we wanted, worked out well overall.
Cons: Budget rep explained that our online insurance purchase was third party... Should have save the money and purchased at pickup Budget rep explained we would be driving through a storm and offered a choice of two different SUVs at an additional charge because of 4wd. Upon further inspection every available SUV on the lot was FWD. We don't appreciate the dishonesty.
3.6 Mediocre
14 Feb 2016
Cons: Portland to San Diego, I was quoted a price of $347 for two days, sounded fair. I had to pay $550. If you are requesting a different drop off location then that fee should be listed.
4.0 Mediocre
19 Feb 2016
Smoky Car
Pros: They took $15 dollars off of my $45 dollar rental.
Cons: Car WREAKED of smoke. Had to pick up a client and they immediately smelled it. Unacceptable odor for a rental car company and I didn't have time to swap out cars.
8.4 Excellent
23 Feb 2016
Cons: Drop off location was not updatedonline
10.0 Excellent
18 Apr 2016
Cons: Eveyone was great Rental itself ran great!
4.8 OK
22 Jul 2016
Okay, not Good
Pros: Drop off lot easy to find.
Cons: Pick up slow. Drop of people disinterested in helping getting us out of there. Chevy Equinox, which we had for a month, has poor visibility and turning ratio, making it clumsy (if not risky) to drive.
5.6 OK
8 Aug 2016
Pros: Staff was friendly and courteous
Cons: Car was junky and kicked and heaved a lot, felt like it needed servicing
Payless
payless
Car hire reviews:
OK (6.0, 19 reviews)
Car hire locations in Portland:
1 location
Payless
Locations in Portland
3400 Northeast Columbia Blvd
+1 503 288 8050
  • 5.7
  • 6.5
  • 6.9
  • 5.3
  • 5.7
Recent reviews
7.2 Good
7 Mar 2016
Added an extra airport tax
Cons: The total I paid was about 10 dollars more than what was shown on my reservation. They told me it was extra airport tax. I wish it was shown when I made the reservation so that I could compare the various offers correctly.
6.0 OK
7 Apr 2016
Feedback
Pros: Entertaining customer service
Cons: Pick up far away from airport and service was slow. Turned out to be double the cost of the quote.
3.2 Mediocre
5 May 2016
Hidden charge
Pros: There are hidden charge on Payless car rental.
4.0 Mediocre
9 Oct 2015
Cons: I don't like how the insurance sold on the website is different than the one offered by the rental company, so the customer is pressured into buying multiple policies to ensure proper coverage. I ended up spending hundreds more than my reservation claimed.
2.0 Poor
22 Oct 2015
Awful...!
Cons: The shuttle never showed up at the airport to pick us up. After 50 minutes wait time -- we went with another company! Would not go with this one again....
8.4 Excellent
29 Dec 2015
Pros: Getting the car and dropping it off were among the cleanest experiences I have ever had. It took less than ten minutes for both processes.
8.0 Good
30 Dec 2015
Pros: Decent service despite internet being down at the Portland facility. Employees very slow to process paperwork. Lots of side conversation that slowed down the line. Free upgrade to SUV was nice.
Cons: Engine light on vehicle 30 minutes into drive.
10.0 Excellent
9 Feb 2016
Thumbs Up! Will rent again...
Pros: The personnel were friendly and knowledgeable. They were able to fit my travel needs very well.
Cons: The distance from the airport to pick up the rental.
4.0 Mediocre
16 Feb 2016
NOT at the Airport!
Pros: Only upside was that a rep let us make special arrangements to drop off at the airport for the return
Cons: Booked for pickup at PDX - when I booked and called was never told it wasn't located at airport. Had to take a 20+ minutes shuttle ride to the location where the directions we had were no longer good. Super hassle and no one there seemed phased by it.
6.0 OK
9 Mar 2016
Cons: There was trash in the car
Ace
ace
Car hire reviews:
Excellent (8.9, 11 reviews)
Car hire locations in Portland:
1 location
Ace
Locations in Portland
11100 NE Holman St
503-946-3789
  • 8.5
  • 9.6
  • 9.5
  • 8.2
  • 8.7
Recent reviews
8.4 Excellent
7 Apr 2016
Pros: Free upgrade was excellent for our family.
Cons: Extra fees for mileage in California. This was not stated in the original terms of agreement.
9.2 Excellent
11 Nov 2015
Pros: the staff was great friendly polite. things moved efficiently it was quick in and out and the car i got was a decent car.
Cons: when i thought i booked a car with unlimited miles and then they say but you didn't read the fine print i knew I was in trouble. my 16 per day rental became 96. the bait and switch kind of policy i didn't like but it is what it is. unlimited is unlimited unless it is not unlimited.
7.2 Good
24 Nov 2015
Cons: Heater temperature control. Not uniform
10.0 Excellent
29 Nov 2015
What I Expected
Pros: Service was informative and courteous and the vehicle in good shape. It operated smoothly and accommodated all the visitors comfortably. Being able to pay for gas at a good rate in advance was a nice surprise, so I didn't have to mess with it.
Cons: I should have asked for the height of the vehicle since I needed to park downtown. The height should be listed as part of the vehicle details.
8.8 Excellent
7 Dec 2015
Pros: Nice clean car. Drove very nice
Cons: No early airport drop off available
6.4 Good
21 Dec 2015
Cons: Tire tread was worn pretty thin - felt like it wasn't safe to drive into the snow...Staff offered no solution other than paying more for a smaller vehicle or canceling the reservation. Their systems are about 10 years out of date - it took about an hour of paperwork and checking out the car before I was able to leave.
10.0 Excellent
23 Dec 2015
Insurance ??
Pros: Great Ford Expedition we took it up Mt. Hood and stayed at Timberline Lodge one of the nights! Great room in vehicle and loaded options!
Cons: Ace rental said we didn't have any insurance and paid $150 extra directly through Ace to be covered in case anything happened to the rental. We paid for extra insurance via Kayak and Ace didn't recognize it. Inquiring with Kayak about that.
10.0 Excellent
29 Dec 2015
Well worth it.
Pros: Very kind and service oriented. Van rentals were reasonably priced and great for people with larger families. Cost a lot less than all the major competitors.
Cons: The drive to their location was a little further out but considering the cost difference and they picked you up after you called them and dropped you off it was just fine.
10.0 Excellent
7 Feb 2016
Great experience!
Pros: We got exactly what we were expecting and the staff was friendly and knowledgable.
10.0 Excellent
8 Apr 2016
Perfect
Pros: I see a few people wrote that they could not find the rental location at the airport. That is because it is not right on site at the airport and the directions clearly tell you to call for a pickup. I had absolutely no problems. The staff was very friendly, the van was clean and in good running condition and I was told how to drop the van off during their off hours. I would definitely rent here again.
Avis
avis
Car hire reviews:
Good (7.9, 11 reviews)
Car hire locations in Portland:
5 locations
Avis
Locations in Portland
310 Southwest Lincoln Street
+1 503 241 2810
330 Southwest Washington Street
+1 503 227 0220
3400 Northeast Columbia Boulevard
+1 503 249 6342
5720 Southeast 82nd Avenue
+1 503 771 2426
7102 Northeast Airport Way
+1 503 249 4950
  • 8.2
  • 8.0
  • 8.0
  • 7.6
  • 7.6
Recent reviews
10.0 Excellent
19 Jul 2016
What a way to travel
Pros: It was clean and smelled nice when we picked it up. It was comfortable and had many hi-tech features like a USB port and Bluetooth It was fuel efficient, we got 18.5 MPG Lots of storage space in the back for our luggage. (We had 5 passengers)
Cons: By the end of the 7 day trip I was wishing that I could electronically adjust my seat, but I think that was more about being in the van for 7 days and less about the van.:)
8.4 Excellent
19 Aug 2016
Brand New Nissan Rogue
Pros: The car was brand new and super clean. I thoroughly enjoyed driving the car. It was comfortable and had reasonable acceleration.
Cons: Upon exiting the airport garage, the attendant was very rude. The manager on duty happened to come by. He was very friendly and receptive. He apologized and explained that he's regretting the decision to hire contractors for this position. He said he appreciated my input and would use it as an example at his next meeting with the bosses. He may be lying through his teeth, but he was very nice and easy to work with.
5.2 OK
22 Aug 2016
Dirty car
Pros: Pickup and drop off was fast
Cons: My car clearly had a smoker using it previously and felt like it was cancer ridden. I also found a bunch of pretzels underneath the drivers seat. It was disgusting.
6.0 OK
23 Aug 2016
Cons: Was not able to use my AVIS preferred number in order to speed through the rental process. Please make it clear at the outset that there is cost to the discounted prices in terms of poorer service quality such as inability to associate the AVIS preferred identifier with your reservation.
8.4 Excellent
28 Aug 2016
Pros: The car was clean and the return was very easy.
Cons: There was some pressure to buy insurance on the rental car.
9.6 Excellent
20 Aug 2016
Pros: Nice car, friendly service
Cons: Early closing on Saturday
5.2 OK
3 Jun 2016
Not what I was hoping.
Pros: Rental location was convenient. The car worked as expected.
Cons: I had specifically requested/rented a compact car, and was given a large sedan. I was told it was all they had when I arrived at my scheduled time, which I don't understand because I had made the reservation in advance. I wanted a small car for specific reasons. The car I was given had clearly not been cleaned from the previous renter, the seats and detailing were dirty and the windshield and back window were smeared quite heavily. The smell in the car was also not pleasant. When I returned the car, their "systems were down", so I was asked to write my email address on a piece of paper, make a few quick notes on the check-out paperwork and leave the key on the counter, without anyone looking over the car while I was there. There only seemed to be one person working and he was too busy to really help me. I never received any kind of email confirmation of the return. I just had to walk away hoping I wouldn't get docked for something. I'll probably avoid Avis next time.
9.6 Excellent
26 Jun 2016
Excellent
Pros: Easy pick and drop off very helpful staff. Would rent from them again.
Cons: Nothing
8.4 Excellent
30 Jun 2016
Pros: Staff was friendly and helpful. Car was nice and clean.
Cons: We chose an off-airport location because our flight arrived after midnight and to save money, but it may have been a wash when considering taxis to office from our hotel and from office back to airport.
10.0 Excellent
21 Jul 2016
Kayak is garbage. Adam the manager is great.
Pros: Adam the manager at PDX airport saved us after Kayak facilitated a rental at the "airport location" that was actually not at the airport and was also closed at the hour when the car was reserved.
Cons: Kayak tried to ruin our vacation.
Enterprise
enterprise
Car hire reviews:
Excellent (8.4, 6 reviews)
Car hire locations in Portland:
10 locations
Enterprise
Locations in Portland
1623 W. Burnside Street
+1 503 220 8200
2740 Ne Sandy Blvd
+1 503 963 1795
423 N.e. 102nd Avenue
+1 503 257 7700
445 Sw Pine St
+1 503 275 5359
4841 Sw Macadam Ave
+1 503 756 5192
5932 Se 82nd Ave
+1 503 774 7744
611 E. Burnside Street
+1 503 230 1212
6903 N. Lombard Street
+1 503 289 4533
7105 Ne Airport Way
+1 503 252 1500
8360 S.w. Barbur Blvd.
+1 503 977 7700
  • 8.3
  • 8.7
  • 8.0
  • 8.7
  • 8.3
Recent reviews
3.6 Mediocre
18 Jul 2016
Really rude employee
Cons: I left my sunglasses and hat in the rental car. I called the Enterprise on 611 Burnside St. and spoke to Kelly. She was incredibly rude and unhelpful over the phone. She spoke to me like I was an idiot for leaving belongings behind and it seemed like it was a huge inconvenience for her to be dealing with my problem. Even the most simple of questions were met with snide responses. I am still working on finding my own solution for having my items shipped to me. This is customer service 101 and she completely failed. This part of the experience was so bad that I will have to consider whether I will be using Enterprise again in the future.
8.8 Excellent
26 Jul 2016
Excellent Customer Service
Pros: The lady helping us get the rental was very helpful and went out of her way to help us get everything settled.
Cons: On the downside, we had the original car the first night. On the 2nd morning the low tire pressure light was on. The rear hubcap was broken and had been pushed into the tire stem so we couldn't add air. The Enterprise office we were closest to gladly traded it out for a different car. Unfortunately the replacement car was not nearly as nice as our original car - not a comfortable, fewer amenities, and used more gas.
10.0 Excellent
6 Aug 2016
Pros: Customer service!
8.0 Good
19 Aug 2016
No Complaints
Pros: Desk agent in PDX was very helpful with drop-off location change. Sales agent offered an up-sell, but wasn't pushy when I declined.
Cons: Time spent with the sales agent in the garage was a bit longer than I'm used to with other companies, but nothing awful.
10.0 Excellent
24 Aug 2016
Pros: Great people, knowledgeable and helpful. Will use again.
10.0 Excellent
28 Aug 2016
Excellent service!
Pros: Fast and friendly service! Great SUV! Zero complaints, thanks Enterprise
Hertz
hertz
Car hire reviews:
Good (6.4, 5 reviews)
Car hire locations in Portland:
4 locations
Hertz
Locations in Portland
12136 Se Stark Street
1441 N.e. 2nd Avenue
330 S.w. Pine Street
7000 N.e. Airport Way
  • 6.4
  • 6.8
  • 6.8
  • 6.0
  • 6.0
Recent reviews
2.0 Poor
19 Aug 2016
They couldnt find my reservation. I had to rent el
Cons: Hertz did not find my reservation. I had to pay $120 with Avis to find a car. Not sure what happened, but I'd like an explanation from Hertz + Kayak
2.0 Poor
31 Mar 2016
Bad form
Pros: I reserved a car but then arrived and there were no cars. Very bad form as my whole holiday was ruined.,it should not show availability if there are no cars., I had to pay for cancelled hotel accommodation as I couldn't get where I needed to go
Cons: Ruined my experience
8.8 Excellent
23 Apr 2016
Pros: Great customer service and the car was really nice.
Cons: End price was $70 higher than the original booking price.
9.2 Excellent
20 Jul 2016
Pros: Car was very clean and was comfortable. The price was amazing, I saved two hundred dallors on the price of a rental car.
Cons: I thought I had purchased to pick up and drop off the car at the air port, however the Hertz place was 13 miles away from the airport. Thank goodness my daughter was able to drive me there and I just changed the drop off location to be the airport for a very small reasonable fee.
10.0 Excellent
26 Aug 2016
Hertz hits a Homerun
Pros: The customer service and professionalism was off the charts good. Matthew deserves a raise for waiting for me after they were closed. A+ for Matthew and Hertz
Thrifty
thrifty
Car hire reviews:
Mediocre (2.8, 2 reviews)
Car hire locations in Portland:
1 location
Thrifty
Locations in Portland
10800 Northeast Holman Street
  • 2.0
  • 4.0
  • 2.0
  • 4.0
  • 2.0
Recent reviews
3.6 Mediocre
25 Oct 2015
The car engine wouldn't start
Pros: The only good thing about this experience was one of Thrifty's managers, Yasmina. She was very helpful (at all hours of the night) in getting us a car that actually worked.
Cons: The car malfunctioned and coordinating with Thrifty to get it replaced was a pain in the butt. I had to miss part of a wedding because of a miscommunication on Thrifty's end.
2.0 Poor
11 Jul 2016
HORRIBLE EXPERIENCE
Pros: NOTHING
Cons: The car I was given smelled like a rolling ashtray. I called every day I had it trying to get in touch with someone. After sending in an email complaint and receiving no response, I eventually called the national customer service line, to which they told me I had to contact the specific rental location and speak with the manager. After putting in two calls to the manager and not receiving a call back, I finally got ahold of her on my third call to the location. Not only was I told I should have called earlier (even though I had), I was also told she could not issue a refund for the vehicle and offered me $100 discount and a voucher. I never received the voucher when I dropped off my vehicle as the person working had no idea what I was talking about. Needless to say, I will never rent with Thrifty again.
Airport Van
airportvanre
Car hire locations in Portland:
1 location
Airport Van
Locations in Portland
11100 Ne Holman Street
+1 503 946 3789
Bandago
bandago
Car hire locations in Portland:
1 location
Bandago
Locations in Portland
4835 NE 107th
+1 415 401 7659
Europcar
europcar
Car hire locations in Portland:
1 location
Europcar
Locations in Portland
Please Go To The National Counter
+1 888 826 6890
Flight Car
flightcarad
Car hire locations in Portland:
1 location
Flight Car
Locations in Portland
8439 Ne Columbia Blvd
1-844-435-8227
National
national
Car hire locations in Portland:
1 location
National
Locations in Portland
7105 Ne Airport Way
+1 888 826 6890
Sunnycars
sunnycars
Car hire locations in Portland:
1 location
Sunnycars
Locations in Portland
9115 NE Airport Way
Zeeba Rent-A-Van
zeeba
Car hire locations in Portland:
1 location
Zeeba Rent-A-Van
Locations in Portland
12025 NE Sumner
+1 800 940 9332
135 travellers who hired a car in Portland gave the car agency they used an average rating of 7.5

Car hire locations in Portland

Portland
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