Overview

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El Sueño Hotel & Spa

9 Oriente No. 12 Centro Historico, 72500 Puebla, PU, Mexico
+52 222 232 6489

£64+

Overall guest ratings

8.7/10 Excellent
Based on 325 reviews

Review highlights

  • 9.2
  • 9.0
  • 8.1
  • 5.6

Good to know

  • Beautiful architecture
  • Stylish hotel
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    A great choice for a stay in Puebla, El Sueño Hotel & Spa features a rooftop terrace and offers airport drop-off service (available 24 hours) for MXN 480 per vehicle. Guests can visit the spa to be pampered with hot stone massages, detox wraps, or body wraps, and La Tentacion, one of 2 restaurants, serves international cuisine and is open for dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer LCD TVs and DVD players.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Gift shop
    • Fitness centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Adults only
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Free Internet
    • Pets not allowed
    • Free valet parking
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    Based on 325 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 8.1 "Breakfast is good."
    • 7.0 "Wellness & sports facilities were pleasant enough."
    • 6.4 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      5.0 "Only 50% said rooms were clean enough."
    • 5.6 "Internet is average."
    • 2.3 "Horrible pool."
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    Overall rating

    8.7 Excellent
    Based on 305 reviews
    • 9.1 "Terrific location."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 8.2 "Vibe was good."
      9.7 "97% said it was a stylish hotel."
      10.0 "100% enjoyed the friendly atmosphere."
    • 7.8 "Good breakfast."
    • 7.3 "Wellness & sports facilities were pleasant enough."
    • 6.2 "Average comfort."
      5.9 "Beds were acceptable for 59%."
      6.6 "For only 66%, the noise level was all right."
    • 5.8 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    • 2.6 "Horrible pool."
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    Overall rating

    8.6 Excellent
    Based on 13 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."

    Overall rating

    8.0 Good
    Based on 6 reviews
    • 6.4 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Beautiful architecture"
    "Stylish hotel"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

    Photos
    Map

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