Overview

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Dreams Puerto Aventuras Resort & Spa

Mza 18 Lte 05 Caleta Xel ha y Av Playa Paraiso, 77500 Puerto Aventuras, QR, Mexico
+52 984 875 3000

£140+

Overall guest ratings

7.4/10 Good
Based on 192 reviews

Review highlights

  • 8.5
  • 8.5
  • 6.7
  • 4.7

Good to know

  • Recreation staff is nice
  • Clean hotel facilities
  • Friendly service

Nearby

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    About

    Dreams Puerto Aventuras Resort & Spa All Inclusive offers a private beach where you can enjoy cabanas, beach umbrellas, and sun loungers, plus you'll have access to onsite scuba diving, snorkeling, and windsurfing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Dining choices include 6 restaurants and the bar/lounge is a great place to grab a cold drink. There's a free kid's club and a poolside bar, and rooms at this upscale resort offer balconies and 24-hour room service.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Child-friendly
    • Room service
    • Restaurant
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Private beach
    • Steam room
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.4 Good
    Based on 192 reviews
    • 8.5 "Great service."
      8.6 "86% found the staff to be very friendly."
      8.0 "80% said the recreation staff was great."
      7.0 "70% thought the service was very professional."
      7.7 "77% were happy with the room service."
    • 8.5 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 6.7 "Food is average."
      5.2 "Only 52% were satisfied with the menu."
    • 6.5 "Beach is so-so."
      6.0 "Average beach sports facilities, said 60%."
    • 5.2 "Average amenities."
      5.0 "50% thought the building was acceptable."
      5.7 "57% found the grounds not bad."
    • 4.7 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      4.6 "Air conditioning was criticized by 54%."

    Overall rating

    7.3 Good
    Based on 55 reviews
    • 8.4 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 6.8 "Beach is so-so."
    • 6.5 "Food is average."
    • 5.2 "Rooms are ok."

    Overall rating

    9.2 Excellent
    Based on 136 reviews
    • 8.8 "Location is great."
    • 8.7 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 8.2 "Pool is good."
    • 6.6 "Food is average."
    • 5.5 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.7 "Rooms are not good."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Recreation staff is nice"
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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