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Distance to city centre
|Puerto Vallarta Ordaz|
Distance to airport
|"The staff were wonderful!"||(in 39 reviews)|
|"For us the perfect location."||(in 36 reviews)|
|"Great value for the money, perfect location"||(in 6 reviews)|
|"Noisy Cockroach Tiny bath"||(in 11 reviews)|
|"The bathroom is very small."||(in 6 reviews)|
|"First room given was on roof big room 2 single beds very bad smell."||(in 4 reviews)|
Time of year
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The location is really good. On the Main Street in the most touristy area Zona Romantica
Long story short. Everything went well until the day I checked out and stored my bag. After I picked up my bag in the evening, I found out one piece of clothes was missing. When I called them, different staffer told me different things. I was given the cell phone number of the receptionist on duty on my check out day. He told me over the phone that they damaged and repaired the bag during the day and forgot to put that underwater in. He said he had it and I may pick it up any time. when I went back to the Puerto Vallarta from Guadalajara a few days later. The hotel staff told me that receptionist didn’t work there any more. I called the receptionist many times but couldn’t get a hold of him any more.
The air conditioner worked well.
It is extremely noisy, on a major bus and truck route that roars by 24/7. Huge gravel and dump trucks and lots of buses. We booked a long time ago, then on the day we arrived for 3 nights, we were advised we had to change our flight due to the corona virus, we could only stay 2 nights. The hotel management refused to refund the last night. Also, since the virus is so contagious, we upgraded to a kitchen to avoid going out to restaurants, we paid an additional $150 pesos per day for a kitchen room. They refused to pay back the additional fee that I paid in peso cash, as well as refused to refund my visa for the last night. They are only interested in profit, not caring for tourists stranded in their country, a situation out of our control. We would have stayed the 3rd night that was paid on visa if we could have, but we had the last flight out the day before we were originally booked to fly. Checked in March 23, Checked out Mar 25 instead of March 26. Very poor customer service.
Very friendly staff and charming place :)
Nothing Worth mentioning
Close to beach
Key les s. Entry
Hotel Hacienda de Vallarta Centro is centrally located in Puerto Vallarta, a 4-minute walk from Cuale Island and 6 minutes by foot from Olas Altas Street. Featured amenities include a computer station, express check-in, and express check-out.
based on 1,017 reviews
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Most popular landmarks
- Galeria Olinala 192 yd
- Isla Cuale 342 yd
- Iglesia de Nuestra Señora de Guadalupe 0.4 mi
- Playa de los Muertos 0.4 mi
- Plaza de las Armas 0.4 mi
- La Presidencia 0.4 mi
|Puerto Vallarta Ordaz||5.5 mi|