Overview

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Hotel Marquesa

Calle Quintana 11, Puerto de la Cruz, Canarias, Spain
+34 922 383 151

£39+

Overall guest ratings

7.7/10 Good
Based on 1,272 reviews

Review highlights

  • 9.3
  • 8.1
  • 4.8
  • 4.6

Nearby

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    About

    With a stay at Hotel Marquesa in Puerto de la Cruz, you'll be minutes from Church of Nuestra Senora de la Pena de Francia and Puerto de la Cruz Town Hall. This hotel is within close proximity of San Juan Church and Eduardo Westerdahl Museum of Contemporary Art.

    Rooms

    Make yourself at home in one of the 144 guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and you can also request cribs/infant beds (complimentary).

    Amenities

    Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

    Dining

    Satisfy your appetite at one of the hotel's 2 restaurants.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

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    Hotels.com

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Car hire
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Beauty salon
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 1,272 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      9.1 "91% thought parking was inexpensive."
      9.1 "91% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Great service."
      8.1 "81% said the reception staff was great."
      7.8 "78% thought the service was very professional."
      8.3 "83% said the recreation staff was great."
    • 7.7 "Good amenities."
      7.8 "78% thought the building was wonderful."
      9.2 "92% loved the terrace."
      8.8 "88% enjoyed the lobby entrance."
    • 5.6 "Average cleanliness."
    • 5.6 "Vibe was decent."
      6.9 "Only 69% thought, the hotel was luxurious."
    • 4.8 "Breakfast is below average."
      2.7 "73% said the breakfast was too expensive."
    • 4.6 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      4.9 "51% said rooms were dirty."
      2.7 "For 73%, the rooms looked old."
      3.3 "67% thought they were poorly maintained."
      0.9 "Air conditioning was criticized by 91%."
      1.2 "88% found problems with the furniture."
      1.9 "81% had problems with the shower."
      4.7 "53% didn't like the balcony."
      2.0 "80% thought the tv was sub-standard."
      2.0 "80% said the bathroom was dirty."
      0.0 "100% were disappointed with the minibar."
      4.3 "57% were unsatisfied with the kitchenette."
    • 4.5 "Disappointing food."
      4.9 "51% did not like what was on the menu."
      4.4 "56% did not enjoy the desserts."
      0.8 "92% found the side dishes unedible."
      0.0 "100% said the pork dishes didn't taste good."
      4.3 "Unclean dining area, according to 57%."
    • 4.5 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.4 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      0.9 "Air conditioning was criticized by 91%."
    View all review categories

    Overall rating

    7.7 Good
    Based on 864 reviews
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.4 "94% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
      9.7 "97% appreciated the closeness to the beach."
      9.1 "91% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      8.0 "80% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 8.3 "Good value."
      10.0 "100% thought it was a great value."
    • 5.7 "Vibe was decent."
    • 5.5 "Average cleanliness."
    • 4.8 "Rooms are not good."
      3.8 "62% didn't like the uncomfortable beds."
      1.9 "81% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      3.2 "68% thought they were poorly maintained."
      3.0 "For 70%, the rooms looked old."
      0.9 "Air conditioning was criticized by 91%."
      1.8 "82% had problems with the shower."
      4.6 "54% didn't like the balcony."
      1.6 "84% said the bathroom was dirty."
      1.3 "87% found problems with the furniture."
      0.0 "100% were disappointed with the minibar."
      2.6 "74% thought the tv was sub-standard."
    • 4.6 "Breakfast is below average."
    • 4.4 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.3 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      0.9 "Air conditioning was criticized by 91%."
    • 4.0 "Disappointing food."
      4.4 "56% did not like what was on the menu."
    View all review categories

    Overall rating

    7.8 Good
    Based on 152 reviews
    • 9.2 "Terrific location."
    • 7.6 "Good service."
      9.6 "96% found the staff to be very friendly."
    • 7.2 "High value."
    • 5.6 "Average cleanliness."
    • 4.6 "Disappointing food."
    • 4.5 "Internet is poor."
    • 4.3 "Breakfast is below average."
    • 4.3 "Not very comfortable."
      0.9 "Air conditioning was criticized by 91%."
      3.9 "61% didn't like the uncomfortable beds."
    • 3.9 "Rooms are not good."
      0.9 "Air conditioning was criticized by 91%."
      2.2 "78% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      3.2 "68% thought they were poorly maintained."
    View all review categories

    Overall rating

    7.8 Good
    Based on 254 reviews
    • 9.5 "Terrific location."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.8 "78% thought the service was very professional."
      8.7 "87% said the recreation staff was great."
    • 7.3 "Good amenities."
      7.3 "73% thought the building was wonderful."
      9.0 "90% loved the terrace."
      8.7 "87% enjoyed the lobby entrance."
    • 5.5 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.4 "Food is average."
      5.3 "Only 53% were satisfied with the menu."
    • 5.0 "Rooms are ok."
      2.2 "For 78%, the rooms looked old."
      2.7 "73% complained about the bathroom."
      1.1 "89% found problems with the furniture."
      4.2 "58% didn't like the uncomfortable beds."
      3.3 "67% thought they were poorly maintained."
      0.8 "Air conditioning was criticized by 92%."
      1.7 "83% thought the tv was sub-standard."
    • 4.9 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      0.8 "Air conditioning was criticized by 92%."
    • 4.9 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 4.8 "Breakfast is below average."
    • 4.7 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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