Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
2.2
Dried up blood plagued the bathroom along with bits of bloody tissue paper crusted to the floor. It clearly wasn't wiped down or disinfected which leads me to believe nothing was. There conveniently was no manager or anyone with half a brain to make decisions, and when we returned at night the managers response left on a note for us was: "there's nothing we can do if they still choose to stay here". VERY GROSS and awful service
review from KAYAK -
7.1
Easy access to the subway Walking distance to New York Hall of Science Staff were friendly and helpful Breakfast was fairly typical of a budget hotel, coffee quite drinkable Noise of subway trains Fairly limited restaurants nearby Lift was a bit bouncy
review from KAYAK -
4.2
Free parking was a great perk. It's not accessible from the public, as far as I know, so I felt better parking there than on the street. It's not the best area of Queens but I can't fault the hotel for that. Booked this hotel because it was VERY close to Citi Field. It's a short walk or a quick drive away. If the room were cleaner I would have been very happy with it. After checking in around 9PM, our room's door was open and there was a housekeeper spraying fabreeze inside. We found hair on the (unfitted and untucked) bottom sheet, stains on the quilt (which I'm still confident was a mattress pad), and the second sheet was on top of the quilt. On top of that there were *quite* visible handprints along the headboard. Wasn't comfortable sleeping in this bed after the state we found it in. There was also mold visible along the frame of a painting in the room. Someone had written ZORRO WAS HERE in sharpie on the wall next to the window... We asked the front desk (who was very helpful and friendly) for new linens and they were changed. Not sure why there was a man spraying down our room at 9PM, and I really didn't want to know why either. Would they still have come in to spray it at night if we checked in at 3PM instead? It wasn't bad enough to make me want to stay somewhere else that night but I won't be booking this hotel again, especially for the price.
review from KAYAK -
8.8
Private Airport shuttle and great location, super close to the train. N/a
review from KAYAK -
4.0
The hotel clerk was very friendly and helpful. Car service to the hotel was on time A non smoking room was reserved but it reeked of cigarette smoke. The location felt very unsafe and was there was no street lighting. I will be more careful in my investigation of the hotel's location prior to reserving
review from KAYAK -
9.0
Everything was great! Staff was great, sent a car for me at the airport, clean and modern rooms with flat screen and comfy bed. The neighborhood wasn't the best but then again, it's Queens. So I'd say about average for Queens.
review from KAYAK -
5.3
It was a lot cheaper than most other hotels still at a 3 star rating in the area. Newly renovated. Good for short layovers. Staff was friendly. 2 of the 3 rooms we ended up with were alright, while the third reeked of marijuana smoke. It may have not been the fault of the hotel'S. It was supposed to be a non smoking room and the smell was concentrated to the bathroom. It was so strong we had to switch. It was St Patricks Day and the hotel was full. The staff did what they could for our group. I would def check your room before committing to it for the night. Also I didn't know the shuttle is only from the airport, not to also.
review from KAYAK
-
8.8
Private Airport shuttle and great location, super close to the train. N/a
review from KAYAK -
9.0
Everything was great! Staff was great, sent a car for me at the airport, clean and modern rooms with flat screen and comfy bed. The neighborhood wasn't the best but then again, it's Queens. So I'd say about average for Queens.
review from KAYAK
-
2.2
Dried up blood plagued the bathroom along with bits of bloody tissue paper crusted to the floor. It clearly wasn't wiped down or disinfected which leads me to believe nothing was. There conveniently was no manager or anyone with half a brain to make decisions, and when we returned at night the managers response left on a note for us was: "there's nothing we can do if they still choose to stay here". VERY GROSS and awful service
review from KAYAK -
4.2
Free parking was a great perk. It's not accessible from the public, as far as I know, so I felt better parking there than on the street. It's not the best area of Queens but I can't fault the hotel for that. Booked this hotel because it was VERY close to Citi Field. It's a short walk or a quick drive away. If the room were cleaner I would have been very happy with it. After checking in around 9PM, our room's door was open and there was a housekeeper spraying fabreeze inside. We found hair on the (unfitted and untucked) bottom sheet, stains on the quilt (which I'm still confident was a mattress pad), and the second sheet was on top of the quilt. On top of that there were *quite* visible handprints along the headboard. Wasn't comfortable sleeping in this bed after the state we found it in. There was also mold visible along the frame of a painting in the room. Someone had written ZORRO WAS HERE in sharpie on the wall next to the window... We asked the front desk (who was very helpful and friendly) for new linens and they were changed. Not sure why there was a man spraying down our room at 9PM, and I really didn't want to know why either. Would they still have come in to spray it at night if we checked in at 3PM instead? It wasn't bad enough to make me want to stay somewhere else that night but I won't be booking this hotel again, especially for the price.
review from KAYAK -
4.0
The hotel clerk was very friendly and helpful. Car service to the hotel was on time A non smoking room was reserved but it reeked of cigarette smoke. The location felt very unsafe and was there was no street lighting. I will be more careful in my investigation of the hotel's location prior to reserving
review from KAYAK -
5.3
It was a lot cheaper than most other hotels still at a 3 star rating in the area. Newly renovated. Good for short layovers. Staff was friendly. 2 of the 3 rooms we ended up with were alright, while the third reeked of marijuana smoke. It may have not been the fault of the hotel'S. It was supposed to be a non smoking room and the smell was concentrated to the bathroom. It was so strong we had to switch. It was St Patricks Day and the hotel was full. The staff did what they could for our group. I would def check your room before committing to it for the night. Also I didn't know the shuttle is only from the airport, not to also.
review from KAYAK
