Overview

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Crowne Plaza JFK Airport New York City

138-10 135th Avenue, Queens, NY 11436, United States
+1 718 530 1160

£140+

Overall guest ratings

7.6/10 Good
Based on 1,945 reviews

Review highlights

  • 8.5
  • 8.5
  • 6.1
  • 6.0

Good to know

  • Friendly service
  • Good shuttle service
  • Good access to airport

Nearby

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    About

    Crowne Plaza® JFK Airport NYC — “Where Your Success Matters”Crowne Plaza® JFK Airport New York City is an upscale full service hotel set in an ideal location convenient when you are passing through JFK or visiting New York. Just 1/4 mile near JFK International Airport the hotel boasts Manhattan style modern upscale guest rooms, bar lounge, complimentary 24-hour up-to-date business center, self-check-in kiosk which the selective business and leisure travelers will find most comfortable and enjoyable with the highest standards of service and hospitality. All 330 guest rooms and suites feature either King size beds or two Queen beds, Temple Spa bath amenities, complimentary wired and wireless internet, in-room laptop size safes, refrigerators, full size iron and ironing board, in-room coffee maker and an extensive HDTV channel selection. Enjoy our Crowne Plaza Sleep Advantage Program with luxurious bedding, soothing aromatherapy kit and specially designated quiet zones, which will secure your great night’s sleep. Take advantage of our free 24-hour shuttle to JFK Airport. Make your reservations today.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Express check out
    • Free airport shuttle
    • Free Internet
    • Free parking
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.6 Good
    Based on 1,945 reviews
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.4 "94% were happy with the shuttle service."
      7.3 "73% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      8.3 "83% found the restaurant service to be one of the best."
      8.3 "83% were happy with the room service."
      10.0 "100% said the concierge service was amazing."
      8.3 "Management was excellent, said 83%."
    • 8.5 "Location is great."
      9.9 "Good access to the airport, said 99%."
      7.6 "76% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      8.8 "88% liked the proximity to sightseeing."
    • 6.9 "Breakfast is mediocre."
    • 6.5 "Food is average."
      6.9 "Only 69% were satisfied with the menu."
      6.9 "69% thought the dining experience was appropriate."
      6.7 "Dining area was clean enough, according to only 67%."
    • 6.4 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
      6.7 "Dining area was clean enough, according to only 67%."
    • 6.1 "Internet is average."
    • 6.0 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
    • 5.5 "Vibe was decent."
      5.6 "Only 56% thought, the hotel was modern."
      5.9 "Only 59% thought, the hotel was stylish."
    • 4.5 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      4.4 "56% didn't like the architecture."
      2.7 "For 73%, the lobby entrance was sub-standard."
      4.2 "58% thought the facilities needed updating."
      2.5 "75% complained about the elevator."
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    Overall rating

    7.8 Good
    Based on 894 reviews
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.4 "94% were happy with the shuttle service."
      7.4 "74% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      8.6 "86% found the restaurant service to be one of the best."
    • 8.2 "Location is great."
      9.9 "Good access to the airport, said 99%."
    • 6.9 "Breakfast is mediocre."
    • 6.8 "Average value."
    • 6.6 "Food is average."
      7.0 "70% loved the menu selection."
    • 6.5 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      6.6 "66% thought the bathroom was big enough."
    • 6.3 "Internet is average."
    • 6.2 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 6.0 "Average comfort."
      6.6 "66% thought the bathroom was big enough."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      4.4 "56% didn't like the architecture."
      2.4 "76% complained about the elevator."
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    Overall rating

    7.7 Good
    Based on 447 reviews
    • 8.7 "Location is great."
      9.9 "Good access to the airport, said 99%."
    • 8.6 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.4 "94% were happy with the shuttle service."
      7.3 "73% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 6.4 "Bar is ok."
    • 6.3 "Average value."
    • 6.3 "Food is average."
    • 6.1 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.9 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 5.5 "Vibe was decent."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
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    Overall rating

    6.8 Good
    Based on 97 reviews
    • 8.6 "Great service."
    • 8.4 "Location is great."
    • 6.4 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.1 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 6.1 "Average comfort."
    • 6.0 "Average value."
    • 5.3 "Vibe was decent."
      5.7 "Only 57% thought, the hotel was modern."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
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    Overall rating

    7.6 Good
    Based on 505 reviews
    • 8.9 "Location is great."
      9.9 "Good access to the airport, said 99%."
      7.7 "77% liked the proximity to shopping."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.6 "96% were happy with the shuttle service."
      7.4 "74% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 7.0 "Good breakfast."
    • 6.5 "Food is average."
    • 6.4 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.0 "Internet is average."
    • 5.9 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 5.6 "Vibe was decent."
      5.7 "Only 57% thought, the hotel was modern."
      6.0 "Only 60% thought, the hotel was stylish."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
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    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Good shuttle service"
    "Good access to airport"
    data provided by TrustYou

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