Overview

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Mercure Queenstown Resort

Sainsbury Road, Queenstown 9300, New Zealand
+64 3442 6600

£101+

Overall guest ratings

8.1/10 Excellent
Based on 1,081 reviews

Review highlights

  • 8.7
  • 7.8
  • 7.5
  • 4.7

Good to know

  • Comfortable beds
  • Great view

Nearby

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    About

    Situated on a unique vantage point with breath-taking, majestic views over Lake Wakatipu and the Remarkable's Mountain range. 148 guest rooms with either spectacular Lake or relaxing Garden views. Facilities include a seasonal swimming pool, spa pool, sauna, gymnasium and a sports storage room. Enjoy atrium views and superb cuisine at Vista Restaurant. Relax in the Lounge Bar for coffees, tapas and beverages. Three meeting rooms with natural light and views. Family friendly, free car parking.

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    accorhotels.com

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Skiing (downhill)
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Internet (surcharge)
    • Pets not allowed
    • Ski shuttle (surcharge)
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,081 reviews
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 7.8 "High comfort."
      8.3 "83% said the beds were comfortable."
      7.7 "77% thought rooms were spacious."
    • 7.5 "Nice rooms."
      9.8 "98% thought the view was good."
      8.3 "83% said the beds were comfortable."
      7.7 "77% thought rooms were spacious."
    • 7.3 "Good breakfast."
      7.5 "75% were happy with the price of the breakfast."
    • 6.7 "Location is acceptable."
      5.4 "Average proximity to the city centre, said 54%."
    • 4.7 "Internet is poor."

    Overall rating

    8.1 Excellent
    Based on 540 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 7.0 "Nice rooms."
      9.7 "97% thought the view was good."
      7.9 "79% said the beds were comfortable."
      7.5 "75% thought rooms were spacious."
    • 7.0 "Good location."
    • 6.8 "Average value."
      5.4 "54% thought it was adequately priced."
    • 4.3 "Internet is poor."
    • 4.0 "Wellness & sports facilities were not very nice."
      2.9 "71% were unhappy with the sauna."
      2.7 "73% didn't like the fitness area."
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    Overall rating

    8.1 Excellent
    Based on 410 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.0 "Rooms are great."
      9.8 "98% thought the view was good."
      8.1 "81% said the beds were comfortable."
      7.5 "75% thought rooms were spacious."
    • 7.4 "Good breakfast."
    • 6.9 "Average value."
      5.5 "55% thought it was adequately priced."
    • 6.9 "Location is acceptable."
      5.2 "Average proximity to the city centre, said 52%."
      5.5 "Parking was ok, according to 55%."
    • 5.8 "Pool is mediocre."
    • 4.6 "Internet is poor."
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    Overall rating

    8.1 Excellent
    Based on 129 reviews
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.0 "Comfort level is high."
      8.0 "80% thought rooms were spacious."
      8.4 "84% said the beds were comfortable."
    • 7.8 "Tasty food."
    • 7.3 "High value."
    • 7.3 "Nice rooms."
      9.8 "98% thought the view was good."
      8.4 "84% said the beds were comfortable."
      8.0 "80% thought rooms were spacious."
    • 6.5 "Location is acceptable."
    • 4.9 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.5 "Wellness & sports facilities were not very nice."
    • 4.1 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Great view"
    data provided by TrustYou

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