Overview

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Heritage Queenstown

91 Fernhill Road, Queenstown 9300, New Zealand
+64 3450 1500

£115+

Tue 6/12 Check in
Wed 7/12 Check out

Overall guest ratings

8.5/10 Excellent
Based on 1,822 reviews

Review highlights

  • 8.9
  • 7.7
  • 7.7
  • 7.7

Good to know

  • Near city centre
  • Clean rooms
  • Comfortable beds
  • Great view

Nearby

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    About

    In the heart of Queenstown, Heritage Queenstown is close to SKYCITY Wharf Casino and Steamer Wharf. This 4.5-star hotel is within close proximity of TSS Earnslaw Steamship and Creative Queenstown Arts & Crafts Market.

    Rooms

    Make yourself at home in one of the 175 guestrooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available daily for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Queenstown? This hotel features 3079 square feet (286 square meters) of event facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Skiing (downhill)
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Sauna
    • Ski storage
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • Tennis
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,822 reviews
    • 8.9 "Great service."
    • 7.7 "Good breakfast."
    • 7.7 "High comfort."
    • 7.7 "Nice rooms."
    • 7.5 "Good location."

    Overall rating

    8.5 Excellent
    Based on 1,093 reviews
    • 8.6 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.1 "71% thought the service was very professional."
      10.0 "100% were impressed by the laundry service."
      7.2 "72% were happy with the room service."
    • 7.8 "High comfort."
      9.1 "91% said the beds were comfortable."
      9.5 "95% thought rooms were spacious."
    • 7.8 "Nice rooms."
      9.0 "90% thought the view was good."
      9.1 "91% said the beds were comfortable."
      9.5 "95% thought rooms were spacious."
      7.6 "76% said rooms were clean."
      7.2 "72% enjoyed the balcony."
      7.5 "75% enjoyed the shower."
    • 7.3 "Good breakfast."
    • 6.9 "Location is acceptable."
      5.9 "Parking was ok, according to 59%."
      6.9 "Average proximity to the city centre, said 69%."
      5.6 "Reasonably accessible by car, said 56%."
    • 5.4 "Internet is average."

    Overall rating

    8.6 Excellent
    Based on 601 reviews
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      8.0 "80% were happy with the room service."
    • 7.9 "Good breakfast."
    • 7.5 "Nice rooms."
      8.3 "83% said the beds were comfortable."
      9.2 "92% thought the view was good."
      9.3 "93% thought rooms were spacious."
      7.4 "74% said rooms were clean."
    • 7.4 "High comfort."
      8.3 "83% said the beds were comfortable."
      9.3 "93% thought rooms were spacious."
    • 7.1 "Good location."
      7.2 "City centre within easy reach, said 72%."
    • 5.1 "Internet is average."

    Overall rating

    8.7 Excellent
    Based on 127 reviews
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 7.8 "High comfort."
      9.4 "94% thought rooms were spacious."
      8.6 "86% said the beds were comfortable."
    • 7.5 "Nice rooms."
      9.4 "94% thought rooms were spacious."
      8.6 "86% said the beds were comfortable."
      9.3 "93% thought the view was good."
      7.0 "70% said rooms were clean."
    • 7.4 "Good location."
    • 6.7 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.7 "Average value."
    • 5.8 "Vibe was decent."
    • 5.3 "Internet is average."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Near city centre"
    "Clean rooms"
    "Comfortable beds"
    "Great view"
    data provided by TrustYou

    Recent reviews

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