Overview

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Sands Regency Casino Hotel

345 North Arlington Avenue, Reno, NV 89501, United States
+1 775 348 2200

£27+

Overall guest ratings

6.3/10 Good
Based on 4,812 reviews

Review highlights

  • 7.7
  • 6.4
  • 4.2
  • 4.1

Nearby

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    About

    A stay at Sands Regency Casino Hotel places you in the heart of Reno, walking distance from Reno Arch and Knitting Factory. This casino hotel is within close proximity of Wingfield Park and National Bowling Stadium.

    Rooms

    Make yourself at home in one of the 833 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones and blackout drapes/curtains, and housekeeping is provided daily.

    Amenities

    Try your luck at the casino and enjoy other recreational amenities including a health club and a spa tub. Additional amenities at this hotel include wireless Internet access (surcharge), a hair salon, and wedding services.

    Dining

    Grab a bite at one of the hotel's 4 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Cooked-to-order breakfasts are available for a fee.

    Business, Other Amenities

    Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.

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    Hotels.com

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Wi-Fi
    • Meeting/Banquet facilities
    • Casino
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Non-smoking rooms available
    • ATM on-site
    • Laundry service
    • Spa
    • Beauty salon
    • Express check out
    • Sauna
    • Free airport shuttle
    • Free long-term parking
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    6.3 Good
    Based on 4,812 reviews
    • 7.7 "Good location."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      9.4 "Easily accessible by car, said 94%."
      10.0 "100% thought it was easy to get to the train station."
    • 6.4 "Service is ok."
      5.3 "53% said the reception staff was ok."
      6.1 "Only 61% thought the service was professional."
      6.2 "Housekeeping was ok, according to 62%."
      5.9 "Only 59% found the restaurant service to be good."
      5.5 "55% found the room service acceptable."
    • 5.4 "Breakfast is mediocre."
      5.7 "Breakfast prices were ok, according to 57%."
    • 5.3 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 4.2 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      1.6 "84% said the bathroom was dirty."
      1.4 "Air conditioning was criticized by 86%."
      2.1 "79% had problems with the shower."
      1.5 "85% thought the tv was sub-standard."
      0.4 "96% were unsatisfied with the kitchenette."
      3.8 "62% criticized the small bathroom."
    • 4.1 "Not very clean."
      4.7 "53% said rooms were dirty."
      1.9 "81% thought it was rather dirty."
      1.6 "84% said the bathroom was dirty."
      2.9 "Dirty pool, said 71%."
    • 3.2 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    • 3.1 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      1.7 "For 83%, the lobby entrance was sub-standard."
      1.3 "87% thought the facilities needed updating."
      3.3 "67% didn't like the architecture."
      2.8 "72% didn't like the smoking area."
    • 2.9 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
      1.7 "For 83%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    6.6 Good
    Based on 2,406 reviews
    • 7.3 "Good location."
      9.3 "93% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 5.6 "Service is ok."
      5.8 "Only 58% thought the service was professional."
      6.4 "Housekeeping was ok, according to 64%."
    • 5.1 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 4.9 "Breakfast is below average."
    • 4.0 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      1.9 "For 81%, the rooms looked old."
      1.6 "84% found problems with the furniture."
      2.3 "77% had problems with the shower."
      1.6 "84% said the bathroom was dirty."
      1.4 "Air conditioning was criticized by 86%."
      1.4 "86% thought the tv was sub-standard."
      0.5 "95% were unsatisfied with the kitchenette."
      3.8 "62% criticized the small bathroom."
    • 3.7 "Not very clean."
      4.4 "56% said rooms were dirty."
      1.5 "85% thought it was rather dirty."
      1.6 "84% said the bathroom was dirty."
    • 3.3 "Internet is poor."
      2.1 "79% said the wifi quality was bad."
    • 2.9 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      1.9 "For 81%, the lobby entrance was sub-standard."
      1.6 "84% thought the facilities needed updating."
      3.4 "66% didn't like the architecture."
    View all review categories

    Overall rating

    6.3 Good
    Based on 1,347 reviews
    • 7.0 "Good location."
      9.5 "95% liked the proximity to sightseeing."
    • 6.4 "Service is ok."
      5.3 "53% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
      5.9 "Housekeeping was ok, according to 59%."
    • 5.0 "Average comfort."
      1.3 "Air conditioning was criticized by 87%."
      2.4 "76% thought it was too noisy."
    • 3.6 "Not very clean."
      4.1 "59% said rooms were dirty."
      2.1 "79% thought it was rather dirty."
      1.5 "85% said the bathroom was dirty."
    • 3.6 "Rooms are not good."
      4.1 "59% said rooms were dirty."
      1.5 "85% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      1.8 "For 82%, the rooms looked old."
      1.6 "84% found problems with the furniture."
      1.5 "85% said the bathroom was dirty."
      1.3 "Air conditioning was criticized by 87%."
      0.3 "97% were unsatisfied with the kitchenette."
      1.4 "86% thought the tv was sub-standard."
      2.0 "80% had problems with the shower."
    • 3.0 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
      0.8 "92% complained about the elevator."
      1.5 "For 85%, the lobby entrance was sub-standard."
      3.6 "64% didn't like the architecture."
    View all review categories

    Overall rating

    5.4 OK
    Based on 384 reviews
    • 8.5 "Good value."
    • 7.6 "Good location."
    • 6.1 "Service is ok."
      7.0 "70% found the staff to be very friendly."
      5.1 "51% said the reception staff was ok."
    • 5.3 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 4.0 "Not very clean."
      4.6 "54% said rooms were dirty."
      1.9 "81% thought it was rather dirty."
    • 4.0 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
    • 2.7 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
    View all review categories

    Overall rating

    7.0 Good
    Based on 673 reviews
    • 8.1 "Good value."
    • 8.1 "Location is great."
    • 6.3 "Service is ok."
      5.1 "51% said the reception staff was ok."
      6.5 "Housekeeping was ok, according to 65%."
    • 5.4 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      5.3 "Beds were acceptable for 53%."
    • 4.7 "Not very clean."
      1.9 "81% said the bathroom was dirty."
      1.6 "84% thought it was rather dirty."
    • 3.0 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      1.2 "88% thought the facilities needed updating."
    View all review categories
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