Good to know
|Distance to city centre||2.4 mi|
|"Courteous and helpful airport shuttle driver!"||(in 91 reviews)|
|"Nice clean room and very quiet."||(in 84 reviews)|
|"Great front desk staff!"||(in 92 reviews)|
|"Shower water pressure terrible"||(in 10 reviews)|
Time of year
Show reviews that mention
|bed was comfortable||in 57 reviews|
|close to the airport||in 133 reviews|
|desk staff||in 130 reviews|
|dog friendly||in 21 reviews|
|easy access||in 22 reviews|
|great location||in 86 reviews|
|great price||in 28 reviews|
|hotel itself was great||in 7 reviews|
|restaurant was good||in 51 reviews|
|room was clean||in 173 reviews|
|shower water||in 31 reviews|
|shuttle driver||in 41 reviews|
|shuttle service to the airport||in 38 reviews|
|smelled like smoke||in 4 reviews|
Th hotel was passable, well located and reasonably priced
I had trouble with three card declines. I don't believe it was my cards, something was wrong with the terminal. My bank laimed that the wrong expiration date had been put in, but I didn't put in an expiration. There was nothing wrong with that card alt east, and maybe not the others. Its really not fun having card declines at 10.30 at night in a foreign hotel. The room had no bottled water. This is a basic commodity for a traveller and it should not happen, really.
Staff was a bit stressed, but it was a busy weekend.
The location is great for airport access.
The staff was VERY RUDE. The access to the elevator was inconveniently located due to having to lift luggage up stairs.
hotel is located right off the freeway. rooms were huge and spacious.
restaurant could have extended their opening hours knowing that it is peak period (burning man weekend).
The size of the suite, windows on both sides.
Bed was too high, toilet was ok for a 4 year old, not enough towels no room service, refrigerator didn't work, after it was fixed, it froze everything. Bath did not drain properly, hotel parking lot lights were low if not dark. People hanging around outside waiting for someone to open doors so they could walk in. Not enough security. Restaurant was very poor and cold food. Was overcharged when I had a credit even after prepaid for the week, they charged my card the amount of the credit.
Come enjoy our warm family atmosphere of SureStay Plus Hotel Reno Airport. You will immediately sense its special intimate atmosphere that makes you feel like being in your own home. Each detail has been passionately chosen. Along with our spectacular rooms, we also offer over 6,500 square feet of gorgeous meeting & conference rooms. If you just arrived and need a refreshing burst of energy, our swimming pool is inviting. After a swim, experience our amazing Plaza Court Restaurant with Chef Ernesto. To end your evening have a nightcap in the Crosswinds Lounge. We are located in close proximity to Reno-Tahoe International Airport. We offer a 24-hour complimentary shuttle to and from the airport, which makes it a breeze if you have an early flight. Lake Tahoe is just 35 minutes away with activities from skiing and snowboarding, kayaking, hiking, biking, horseback riding, golfing & casinos. From business trips to personal getaways, the SureStay Plus® Hotel Reno Airport is an ideal choice. We are proud to be your home away from home.
based on 2,155 reviews
Things to know
- Clean rooms
- Good access to airport
Policies vary by room type and provider.
Reviews about SureStay Plus Hotel by Best Western Reno Airport
Most popular landmarks
- Fun Quest 1.4 mi
- Washoe County Library 2 mi
- National Automobile Museum 2.1 mi
- Nevada Museum of Art 2.1 mi
- Pioneer Center for the Performing Arts 2.1 mi
- Reno Riverwalk District 2.3 mi
|Sparks, Nevada (Thruway Buses)||2.1 mi|
|Reno, Nevada||2.3 mi|