Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Crowne Plaza Richmond Downtown

555 East Canal Street, Richmond, VA 23219, United States
+1 804 788 0900

£129+

Overall guest ratings

7.9/10 Good
Based on 803 reviews

Review highlights

  • 8.8
  • 8.3
  • 8.1
  • 2.4

Good to know

  • Friendly service
  • Great view

Nearby

    show all

    About

    The Top Choice of Hotels in Richmond, VA Enjoy a fantastic stay at the finest of Richmond hotels – Crowne Plaza Richmond Downtown. Our high rise hotel features rooms with beautiful views of the James River, a spacious indoor pool and state of the art Fitness Center. And just outside our doors is Brown’s Island, host to many festivals and where you can embark on the best urban whitewater rafting and mountain biking in America! We are located near many of the city’s top businesses, such as Federal Reserve Bank, MeadWestvaco, SunTrust, UPS, Virginia Biotechnology Park, Dominion Power, McGuireWoods, Virginia Commonwealth University and Medical College of Virginia. Our hotel is just minutes away from the Virginia State Capitol, Richmond Coliseum and Richmond Convention Center. If you are looking for hotels near Richmond International Raceway, we have the perfect location. We are also within walking distance of Richmond CenterStage, Altria Theatre, The National and the American Civil War Center. Aside from free high-speed internet access and microwave and fridge in all rooms, our hotel boasts 13,000 square feet of event space that’s perfect for meetings, conventions, weddings and more. With perks like a two-hour RFP Response Guarantee, Crowne Meetings Director and Daily Meeting Debrief, your event is sure to run smoothly.

    Less show all
    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • ATM on-site
    • Business centre
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Cable or satellite TV
    • Laundry facilities
    • Express check out
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    Based on 803 reviews
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.3 "93% were happy with the shuttle service."
      8.1 "81% thought the service was very professional."
    • 8.3 "Breakfast is good."
      7.8 "78% were happy with the price of the breakfast."
    • 8.1 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
    • 5.9 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.6 "Beds were acceptable for 56%."
      6.2 "Only 62% said the rooms were modern."
      6.0 "60% thought the minibar was ok."
    • 5.2 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 2.4 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."

    Overall rating

    8.3 Excellent
    Based on 385 reviews
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 8.5 "Breakfast is good."
      7.7 "77% were happy with the price of the breakfast."
    • 7.9 "Good location."
    • 5.6 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      6.1 "Only 61% said rooms were clean enough."
      6.4 "Only 64% said the rooms were modern."
    • 5.1 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 2.0 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."

    Overall rating

    7.9 Good
    Based on 248 reviews
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% were happy with the shuttle service."
      8.5 "85% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 8.3 "Breakfast is good."
    • 7.9 "Good location."
    • 5.3 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      6.3 "Only 63% said rooms were clean enough."
    • 4.8 "Not very comfortable."

    Overall rating

    7.5 Good
    Based on 96 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 8.4 "Location is great."
    • 6.7 "Average value."
    • 5.9 "Rooms are ok."
    • 5.3 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.3 "Average comfort."

    Overall rating

    8.0 Good
    Based on 72 reviews
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.3 "Breakfast is good."
    • 8.1 "Location is great."
    • 7.1 "High value."
    • 5.9 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 5.4 "Average amenities."
      5.5 "55% thought the building was acceptable."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    friendly staff
    friendly staff
    crowne plaza
    great view
    civil war
    clean convenient downtown
    parking garage
    low floor
    street parking
    free breakfast
    good location
    saggy mattress
    queen size bed
    view of the river
    downtown richmond
    free street
    More
    Photos
    Map

    Map