Overview

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Crowne Plaza Richmond Downtown

555 East Canal Street, Richmond, VA 23219, United States
+1 804 788 0900

£82+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

8.0/10 Good
Based on 894 reviews

Review highlights

  • 8.5
  • 8.2
  • 8.0
  • 3.2

Good to know

  • Great reception
  • Great view
  • Friendly service

Nearby

    show all

    About

    The Top Choice of Hotels in Richmond, VA Enjoy a fantastic stay at the finest of Richmond hotels – Crowne Plaza Richmond Downtown. Our high rise hotel features rooms with beautiful views of the James River, a spacious indoor pool and state of the art Fitness Center. And just outside our doors is Brown’s Island, host to many festivals and where you can embark on the best urban whitewater rafting and mountain biking in America! We are located near many of the city’s top businesses, such as Federal Reserve Bank, MeadWestvaco, SunTrust, UPS, Virginia Biotechnology Park, Dominion Power, McGuireWoods, Virginia Commonwealth University and Medical College of Virginia. Our hotel is just minutes away from the Virginia State Capitol, Richmond Coliseum and Richmond Convention Center. If you are looking for hotels near Richmond International Raceway, we have the perfect location. We are also within walking distance of Richmond CenterStage, Altria Theatre, The National and the American Civil War Center. Aside from free high-speed internet access and microwave and fridge in all rooms, our hotel boasts 13,000 square feet of event space that’s perfect for meetings, conventions, weddings and more. With perks like a two-hour RFP Response Guarantee, Crowne Meetings Director and Daily Meeting Debrief, your event is sure to run smoothly.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • ATM on-site
    • Business centre
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Express check out
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 894 reviews
    • 8.5 "Great service."
    • 8.2 "Location is great."
    • 8.0 "Breakfast is good."
    • 5.9 "Rooms are ok."
    • 5.2 "Average comfort."
    • 3.2 "Disappointing internet connection."
    • 2.5 "Disappointing wellness & sports facilities."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 473 reviews
    • 8.4 "Breakfast is good."
      7.6 "76% were happy with the price of the breakfast."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      7.2 "72% thought the service was very professional."
    • 7.5 "Good location."
    • 6.6 "Average value."
    • 5.9 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      6.2 "Only 62% said rooms were clean enough."
    • 5.5 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 2.9 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.8 Good
    Based on 250 reviews
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.3 "93% were happy with the shuttle service."
      7.9 "79% thought the service was very professional."
    • 8.1 "Location is great."
    • 8.0 "Breakfast is good."
    • 6.1 "Average value."
    • 5.7 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.0 "Rooms are ok."
      2.3 "77% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
    • 4.7 "Not very comfortable."
    View all review categories

    Overall rating

    7.8 Good
    Based on 89 reviews
    • 8.5 "Great service."
      8.0 "80% said the reception staff was great."
      9.5 "95% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 6.7 "Average value."
    • 6.1 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 6.0 "Rooms are ok."

    Overall rating

    7.8 Good
    Based on 80 reviews
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 8.1 "Breakfast is good."
    • 6.0 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.6 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Great view"
    "Friendly service"
    data provided by TrustYou

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