Richmond hotels near Richmond City Hall

Cons: It’s not totally their fault, but parking was a bare.

Cons: The walls were a bit thin, you could hear every conversation in the hallway and every door that closed in the hall.

Cons: Valley parking expensive

Cons: Had to pay for parking every time I came & went! It wasn't what I was told I woud get!!!!

Cons: No complaints.

Cons: There is nothing the hotel could have done, but there were loud muscle cars displaying their ridiculousness until about 2am. If you want a quieter room recommend asking for an interior room.

Cons: The hot fudge sunday

Cons: Room service and the choice of room

Cons: The bed was a bit too firm.

Cons: The price

Cons: Na

Cons: You can hear people walking around in the hallways as there is a big gap between the door and the floor. Breakfast is expensive and the only parking options is valet which is $27/day.

Cons: Valet took way too long--both days seemed to lack enough employees. We had to wait in a long line for 20+ minutes during both check-in and check-out.

Cons: the heater made way to much noise. hard to sleep.

Cons: parking is not included, valet parking rated @ $ 23 per day. For those on personal trips: Across the street, public parking is available at $8-$18 per day, depends on timing.

Cons: Would have been nice to have a more upscale restaurant in the hotel, but the large bar area and regar dining area were great for breakfast, lunch and snacks.

Cons: Front desk staff less than friendly, almost rude. Never saw a smile or any indication that I was a welcome guest. Minor special requests were barely accommodated. This is my third stay at the hotel and I always feel that the front desk people lack warmth, a desire to help and seemed bothered when asked for any assistance. Borderline rude. This has tainted my opinion of the hotel overall. Tell the general manager to teach this folks that first impressions count, and their #1 job is providing friendly customer service.

Cons: The elevators were kind of slow.

Cons: Wish there was a schuttle to the airport which is only 15 minutes away.

Cons: Breakfast area was unattended. Trash piled up in can. However, I would stay again and recommend to others.

Cons: In room refrigerator made an awful noise, had to unplug

Cons: Would have liked to known about the valet parking costs ahead of time

Cons: Lighting in the bathroom was a bit dim, but otherwise great.

Cons: price, old.

Cons: The area was near downtown but still a bit sketchy. I started walking to find a cafe or restaurant but then thought better of and turned around. The parking was valet for an extra $12 or street parking but if you parked on the street (if you found any) you would get towed if you didn't move by 7am or 8am.

Cons: We were originally placed in a ground floor room (after requesting a room on a higher floor), which was dark and had a window into the hallway corridor. It felt as if you were in a dungeon. After our first night (of a two night stay) we discovered two bedbugs in our bed. We immediately notified the front desk which kindly agreed to change our room. Although the second room we were placed in was much nicer and on the top floor of the hotel, our stay was less than comfortable given the fact that it was difficult to sleep when imagining bedbugs crawling in bed with you. The hotel staff did not offer to compensate us in anyway for our troubles other than a gift mug. Although the hotel was booked for the weekend and we had heard good things about it, I would strongly recommended finding somewhere else to stay if visiting Richmond.

Cons: Do you remember grandma's toilet, where several courtesy flushes were required to safely ensure things didn't get clogged....well...welcome back :) Built 1847, and restored in 1988 as an Inn, so quirky plumbing can be expected :)

Cons: No self parking

Cons: No place to park

Cons: Not a downside really, but no easy way to carry luggage to room. Uneven walks and paths for us that like our rolling luggage. You get what expect from a hotel built in the 1800's. Neat place. Rooms are dingy.

Cons: No real amenities at the hotel. The wow factor was not therefore no need to return or nor to recommend. You get more bang for your buck at the hotels in Richmond on the West End which are near to many other things as well as good restaurants.

Cons: Price, and location specific to event I was attending. Very inflexible and relatively early check out time 11am only negative but well offset by price and location.

Cons: The only downside was parking, which was basically impossible to find without paying for valet parking.

Cons: Reception area not what expected for over $200 a night. Lobby nice, not so much reception area. No cafe. Rooms varied greatly. One big nice room, 2 okay, not so nice rooms. Son moved 2nd night w/children since air conditioning broke. Fortunately he and his family were moved into a MUCH nicer room..it’s be nice to understand what rooms your getting.. Also, sheets were kinda creepy..not the quality I expected at all

Cons: The keys are huge and the locking mechanisms look dated. Key card might not fit the theme exactly, but I would have felt better with those on my door.

Cons: Beware of Parking. Was charged $27 for parking. You can park on the street for free

Cons: Very helpful and friendly

Cons: Really nothing

Cons: The room was a regular sized room , expected a bigger room for the price ge

Cons: Common areas shabby and not comfortable, lady's room not clean

Cons: Found the room tatty, black wallpaper under sink, hairdryer fallen off wall, whole place needed up dating

Cons: Even with Platinum status, I did not get a high floor as requested. The floor lobby was noisy past midnight every night. A couple was given keys to a room occupied by another couple on my floor - that created drama in the middle of the night. There was cockroach in my bathroom. The HVAC made noise when running.

Cons: The towel in the shower was dirty - as in, big black streak across it as if it were used while working on your car, and the streak was on the front-facing side of the towel on the rack. I haven't seen that in all my travels before. The other towels in the room were fine but that one was a negative surprise. The room itself was only okay and quite outdated. The parking garage was very tight, hard on two-way traffic, crowded so you had to go up and up to find a spot, and expensive.

Cons: Ice machines not working.

Cons: The ice machine on our floor didn't work, but it did on others.

Cons: The room wasn’t as clean as you would expect. Some kind of yuck was splattered up the wall and on the baseboard. You could tell the drinking glasses in the bathroom were probably wiped down rather than replaced with clean ones.

Cons: Rooms. TV size. Rooms!

Cons: Pool was closed

Cons: I reached out to the front desk for a couple things like band aids, a beer bottle opener, hdmi cord, and they didn’t have any of those maybe 5 items I asked about. I wasn’t surprised they didn’t have some of them, but none? Additionally, the person at the front desk who checked us in was short and frustrating. He seemed either annoyed or rude by nature. Other staff were great.

Cons: Pool wasn't open, it was easy to get lost and enter the construction areas of the hotel. We couldn't get into teatime which was frustrating

Cons: N/A