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Close to harbour. Sea view. Breakfast Well over prised for what you got. In my view not a 4 star. Needs modernisation
The very pleasant and efficient staff. The beds were very hard, but I think this may be the standard in Italy as we encountered this elsewhere. I probably wouldn't have noticed except for a recent back injury.This is not a complaint, just an observation
Catching vis to capri, anna capri, a boat to the coast is a stones throw away. Hotel doesn't have the amenities of a 4-5 start hotel but still an absolute dream. Will return to Capri but will stay on top in The center next time Staff could have been friendlier. Certainly for the cost
We liked the localization of the hotel:50 meters from the beach and the harbour.We had a very nice room with a sea view.It was so pleasant!
The balcony and the seaview The hotel was located near the living harbour. The island Capri
Excellent hotel....beautiful view...extremely clean....nice extra touches..upscale fer sure.
Hotel Staff could not have been better. Everyone there were very friendly and willing to accomadate any of our needs. Our room was clean and neat.
The location can't be beat - it's right off the Grand Marina, beside the funicular entrance and some beach area. The free wifi worked well from the common areas (though not great in our guest room). Views from breakfast are great. The staff members are so helpful. They will help you plan your activities and make great recommendations! Yellow and blue decor were perfectly charming throughout. We were overall very pleased with our choice for the price and location. The room felt damp during the whole stay; I know it is island living, but it should be noted for those considering a stay. The pillows were the flattest of any during my stay at several hotels in Italy. And though not the hotel's fault, the seagulls who stalk and dive in to steal your breakfast were a menace.
Friendliness of staff
Incredible place. The hotels manager,Dominick, went out of his way for our trip and accomodated us at the last minute! We will be back! Wifi internet access was not accessible from the room.
Good free breakfast. Location to the shuttles. The hotel was very close to the Port where the boat shuttles dropped you off, but also created a lot of noise. Many of the good restaurants were away from the hotel 20-30 euro cab each way! The room was small and aged. The a/c didn't work very well and it was hot all night. Seemed a over priced in compairison to other hotels in the area. I would suggest looking at Anacapri if you are considering the island.
The friendliness of the staff
The staff was very helpful, easy to find, nice view. Easy to get to the beach.
The staff was very helpful and friendly. The view from the window was beautiful.
The view across the Bay of Naples towards Mount Vesuvius and Capri town was amazing.
Location with ocean views and very close to town centre/bus stop etc, Exceptionally helpful staff at the reception desk.
In close prioximity to almost everything. The only affordable hotel for that upscale place. Clean and quiet. Stuff is helpful. After checking out you can leave your luggage in the hotel so you have more time to spend in the town. there was no bathtub enclosure, so when someone takes a shower the bathroom floor gets flooded.
The view and location were excellent. The pool on the premises was private and lovely, and the garden along the walkway was beautiful. The staff was very helpful and pleasant. I would rate this hotel as a 3 star but would definitely stay here again. The water did not drain well in the bath tub and sometimes the plumbing in the shower made strange noises. I think the drains need some drain cleaner to allow good drainage in the pipes.
it is a gorgeous settig on isle of capri what is not to like the bed was hard and i had a backache the next day., also i paid for a vista mare a sea view abd there was huge tree growing wild so no view at all. i asked about it and they said for abut $150 more i can more up, that was really uncalled for, i saved a long time to get that $400 to strt with I did not pay small amount,.
good location and excellent view from room breakfast was very basic and not what I would expect for a hotel of this expense
The location was very nice close to everything and good pool arera.
location is good pool is terrible
The hotel is situated in a central place close to Capri Piazzetta, but in a very quite corner, in proximity Quisisana Hotel. The staff is very friendly: We booked a standard room but they give us a superior room with a magnificent view on Faraglioni at the same price. We go often to Capri for weekends but we've never stayed in this hotel before. It was a very nice surprise. None
Very friendly staff, decent breakfast, great location
The hotel was in an excellent location close to the main square. The staff were very friendly
The view was tremendous, unbeatable. Good location. The hotel is in need of renovation. The floors of the room and the terrace were not cleaned. The bed sheets were tatty. Breakfast was very average, at best, with essential ingredients missing. There was no information supplied about procedures to get to the hotel from the ferry. For travelers not familiar with the island of Capri it was a nightmare. The plumbing was very unsatisfactory, at times there was no water, and at other times the water was brown. The bathtub was usavoury.
Great location great staff .. real nice hotel
The hotel staff was wonderful. The room size was amazing. Our view was outstanding. For a European hotel, the breakfast was awesome. The location was perfect and located within walking distance to the main town square. It was quiet (except for our screaming children whom the hotel staff graciously put up with). I would stay there again; it was a wonderful experience. The only thing that bothered me just a bit was the plumbing. The hotel and the staff have absolutely no control over that, which I understand, but the design of the toilette caused the bathroom to smell slightly. This would not detour me from staying there again, however if I could stay there without the smell, that would be preferable.
room was beautiful, comfortable and spacious with nice views of beach.
friendliness of the staff a little noisy, bathroom was a bit old compared to the rest of the room
the food in the hotel restaurant is really fresh and delicious, they get their vegetables and fruits just from their huge garden on the hill. The view of Vesuve from the hotel is splendid. It is actually more restaurant than a hotel. It has about 150 seats restaurant, and just 8 hotel rooms. It locates on a half way of a hill, which is really difficult to find out for travellers, but all local people knows there.
Had the smallest room there but the staff treated me like I had the largest suite. Friendly staff, very attentive and helpful. Room was always clean and personal items organized. The breakfast was very good every morning and staff helpful. Pool and bar was awesome. There is nothing I can think of I did not like.
Beautiful sea view. Staff not so friendly. Not really worth to the price.
window view is great the service in Hotel is not anough for 4**** Hotel at all
The rooms were very clean. Staff very friendly. Amazing view of the water and hills from the breakfast room. The room had a beautiful terrace. I really enjoyed it.
The hotel staff was very accomodating and I appreciated the fact that they changed the towels and linen daily.
The breakfast selection was good. The staff was fairly friendly and helpful. The "ocean view" had a tree blocking half the view, and we were two floors down from the lobby, so there was a little neck straining in order to see the ocean. Also, we left our room to have breakfast by 10:00 am on the last day. I didn't think we had "officially" checked out yet, but when I went to ask for the key at 10:25, they wouldn't let me go back to use the bathroom, which I thought was a bit much, but overall no major complaints.
Excellent location: very close to the city centre, but not on the main street. I had a room with a terrace and it was pretty comfortable. I also appreciated the view both from my room and from the terrace where breakfast was served. Do not go for single rooms - they are too small, no view.
The staff was very friendly and helpful. We loved the location and the beautiful room with a private balcony.
The breakfast on the veranda, the staff The price of the gin and tonic (18 Euro), the view from the room, the price charged to provide tickets for the ferry (100% mark-up)
staff, food and the location
Nice area/location. The breakfast buffet service was rather poor. We feel that the rooms were expensive for the size, especially overlooking an old building which seemed to be part of the hotel (where there were works) when I expected a garden view.There was also no complimentary baggage service to carry our luggage from the port to the hotel. So we had to pay €10 per bag for this service or carry our own luggage on the funiculaire and walk to the hotel from the Piazetta in the heat and with no escort.
the incredible view by my balcony!
beautiful room in relaxing surroundings.Pity about the sun going behind the mountain from 5pm.
Excellent customer service, friendly caring staff. Chauffer and car to town when needed up to 11am. Nothing seemed too much trouble. Spa was cold and sauna, however we didnt tell them we were going to use to so maybe need to give notice to spa staff. It didnt spoil our stay though. Spa area was immaculate.
The room size and the bathroom
We stayed here for one night and we had very bad experinces with the staffs and services of this hotel. We thnik the staffs and services are the most improtant part for this kind of business. The cleanliness or comfort hotel can be found in many places but serviced-mind staffs is the real competitive advancetage for customers to consider We are Asian couple and we realize that there is discrimination for some europions so we did not expect much for any sevices in europe country but what we recieved in this hotel was worst that what we thought. We asked for a pot of hot water (1 call, 2 follow up by my husband by working down to a reception counter) and it took us nearly an hour to get it.
Room design and Hotel staff was excellent. Everybody is helpful.
Extremely good service. Offered connection bookings and luggage transfers which we took advantage of. Lovely decor in both the lobby and rooms. Our favorite hotel on our 3 week vacation. No complaints whatsoever.
I really loved the hotel. the pool is perfect under the lemon trees... The breakfast was very good. The service was excellent. We had the best stay in Capri. It was our honeymoon and we will come back for sure!! The shower was a bit lousy... That's the only bad thing I could say about our stay at this hotel.
Location and comfort Cleaning staff does not take care about the guests's time schedule , they clean when they have time - too early in the morning.It was acceptable as we have been there for a congress, but what about the holiday guests ?
location - close to everything, breathtaking sea view from our terrase, welcoming atmosphere nothing
The position was quite good The breakfast was very poor. No fresh fruit was there in a season and a country where fresh fruit is abundant, only canned fruit was available for breakfast. The rooms where very basic and we had to change twice because the aircon was not working in 2 of them . Finally the swimming pool facilities where open to the public, therefore a bunch of children where always there, doing what children do, noise and play in the pool. Notb good for adult guests.
Great location No hotel bar even though it is a 4 star hotel. A bit old. Small pool with very short opening hours and no proper bar beside.
Great hotel in excellent location. Very nice pool area. Lovely terrace/outside restaurant set in lemon orchard. Beautiful surroundings. no
The hotel is located perfectly in Capri. The staff were excellent and the breakfast was very good (coffee was excellent). The hotel was very comfortable and I would definitely recommend it to others
Staff at the hotel were helpful and friendly Rooms could use an update
excellent room with view (upgraded) minimal breakfast compared to similar 4 star hotels in Italy. No free internet pc availabale in the hotel
Beautiful garden. Smiling staff. Poor breakfast. But actually breakfast is always poor in 90 percent of the Italy Hotels.
Easy to get to. Central but very tranquil. Extremely helpful and courteous staff. Overall a charming hotel.
Location Too expensive
The staff were brilliant. Friendly and helpfull they made our stay.
Helpfulness of staff Location at top of hill beyond the square Recommendations for tours and hikes
friendly hotel staff, perfect location breakfast was minimal
Nice hotel, with very friendly staff. We wanted a larger room, so we asked for a junior suite. As the hotel has two types of junior suites (larger room & two bedroom suites) make sure you get the one you need (we were assigned a two bedroom suite, but we were moved to a larger room suite when we asked for it. The Hotel shares a swimming pool with the neighbouring Hotel Syrene which is very nice.
I liked the location, in the center but quiet. The balcony and the view (although not from all the rooms) Too many steps and no elevator, was not mentioned in the hotel description.
The staff were very helpful with everything and there is a porter service for taking your bags to and from your hotel which was very useful.
My husband liked the fact that it was so quiet. I did not think the room was as clean as it should have been. There were ants in the bathroom as well.
Excellent location, close enough to shopping and restaraunts while far enough away from hustle, bustle, and noise. Very helpful staff that provided excellent recommendations and services for our quick 2 day stay.
The views from the hotel terrace were incredible. Dinner in the restaurant was also good. Overpriced for the type of room we were given. Hotel although nice lacked atmosphere. Pool service for sunbeds, towels and drinks was slow and disorganised.
The view and the restaurant staff Not a true version of a five star....maybe the Italian version of five star...but that's okay too.
Wonderful room and sea view & restaurant. Water not hot enough! Noisy building work going on that we were not advised about.
Fantastic views, a beautiful view and friendly staff On arrival was not permitted access to room until 3pm despite email request.
Absolutely beautiful location, spectacular views virtually everywhere immaculately kept, staff was very friendly and attentive, room was lovely with gorgious view. can't get food any time of the day, room balcony was vert tight/small, no comfy chair in room.
The hotel is so beautiful and the staff is so friendly. If you go you will meet Pierpaolo who is the most helpful and friendliest person. Always has great suggestions
Unforgettable , stunning views, very helpful staff
Dream location and view Breakfast is not so many items
the setting of the hotel was breath taking. you truly have to see it to believe it. the staff was friendly and helpful. we enjoyed the pool and terraces and views tremendously. this would be a great place to stay for your honeymoon!!
Best place in Capri. Sometimes a miscommunication between the concierge and the stuff of the restaurant. But nothing realy serious.
The amazing views and well maintained grounds, the peaceful location and spacious terraces, the helpful and courteous staff throughout the hotel and wonderful top quality meals served in the restaurant. Must be one of the most relaxing places in the world. A very minor point is that our bathroom would benefit from updating.
Really helpful staff. Rooms with fantastic views.
The staff were great, the location is perfect on Anacapri, and the view is breathtaking. Be sure to get a view room.
only the view
this the most unusual and breathtakijg location in the island of Capri, It. Probably the most beatifull 360 degree view of the blue waters of the Thyreenien sea of southern Italy, with clear view of the close by islands of Ischia and the gulf of Naples. Terrific romm decor the best sevice immaginable..
The staff were very friendly and helpful. The hotel decor was beautiful, but also had a comfortable atmosphere. The pool was lovley, clean and not too busy during our stay. The location was perfect for us as it was in a quiet part of the island with beautiful views but only a short walk to Anacapri, where there are lovely, quiet returaunts with friendly staff. It is also only a 10min bus journey to the more lively part of the island if you prefer the best of both. The hotel is advertised as having live music in the bar every evening . It had live music only twice during our 5 night stay which was disappointing as this was a factor in chosing to book here, the bar was also very, very quiet.
I was able to get the room facing the sea.Excellent location and view. the staff was not very helpful and in the bath the shower was not working
The swimming pool and the bed. The room was very small with a very loud fridge. The bathroom was non very clean and the shower arm was full of calc that I asked t remove. The water was coming out with low pressure. The shower was a nightmare. In summary this four start Hotel is not a real four star Hotel. In the town you can find better for similar price.
The view from our room was incredible Breakfast could be better
Loved our double room with view - loved the views everywhere in fact. Our friend's single room accommodation very cramped. No bath (although there was a shower) was not specified.
This is a very pleasant and peaceful hotel in a stunning location. Staff are attentive, friendly and multi lingual. Rooms and en-suites are a good size. There were loads of towels provided. The building is not new, and this in itself is an attractive part of the villa's character, but some attention to detail is needed to balance this: the balcony was dirty with cigarette butts and there were loose electrical fittings with missing bulbs. Also no hot water at 4pm. This did not spoil our stay by any means, but was a minor irritant and explains why top marks were not given this time.
The Suite Royal is great. The terrace is lovely and the room is tastefully decorated, emphasizing the character of the building.
The light coulors of ths hotel,the frendliness of the people in the hotel.The stillness at night. The walls and Windows would need urgent freh painting.The Room- and bathroomdors should be mechanicly renewed, as you cannot close them properly, the same for the balconydors.
The garden in the back contains lush vegetation, with all sorts of plants growing riotously. Terraces are quite nice. Makes you really feel like you're in Italy, away from it all. Very quiet area, with a small church nearby. Very relaxing. We had to dodge 3 or 4 pieces of dog poop when we walked down the "Via Caprile" (which is properly a footpath, not a street) to the hotel.
Quiet, clean; felt like staying at a house instead of a hotel. Ran out of breakfast food selection before 10:30 cut-off; pictures missing from wall; no kleenex; located on hillside with somewhat of a steep walk to piazza for taxi/bus service.
it is not a 3 star hotel; it is better then many 4 stars hotel I visited....the inside decour is aristocratic one, very tasteful, romantic
Warm staff. Value for money
Quietness and help for visiting Capri un only 2 days. No
Lovely location and helpful staff Shower could have been better. Perhaps needs an upgrade
Staff are friendly and helpful. The room is clean and comfortable. Locals' scooter was noisy in the morning.
The bedroom is very clean and de bedroom is spacious.
lovely room, great recommendation for dinner
location The beds
Location in Ana Capri, close to bus station, clean room, nice patio No Wireless Internet, wired Internet offered was very expensive, Was asked to pay in cash as Credit card machine was not working
it was in capri