Overview

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Hawthorne Hotel
Top City Hotel

18 Washington Square West, Salem, MA 01970, United States
+1 978 744 4080

£100+

Overall guest ratings

8.9/10 Excellent
Based on 944 reviews

Review highlights

  • 10.0
  • 9.7
  • 9.6
  • 6.5

Nearby

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    About

    With a stay at Hawthorne Hotel, you'll be centrally located in Salem, steps from Salem Common and Salem Witch Museum. This historic hotel is within close proximity of National Park Service Salem Visitor Center and Salem Toy Museum.

    Rooms

    Make yourself at home in one of the 93 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

    Amenities

    Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and gift shops/newsstands. Additional features at this hotel include wedding services and a fireplace in the lobby.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Storage available
    • Laundry facilities
    • No smoking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 944 reviews
    • 10.0 "Incredible bar."
    • 9.7 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.8 "Great parking, according to 98%."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "86% liked the proximity to shopping."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.7 "97% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.5 "Food is delicious."
      9.4 "94% loved the menu selection."
      8.2 "82% loved the dining experience."
    • 7.6 "Good breakfast."
    • 6.5 "Internet is average."
    • 5.3 "Rooms are ok."
    • 3.8 "Not very comfortable."
      1.8 "82% said rooms were small."
      0.9 "91% criticized the small bathroom."
      1.3 "Air conditioning was criticized by 87%."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 556 reviews
    • 10.0 "Incredible bar."
    • 9.7 "Terrific location."
      9.8 "Great parking, according to 98%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 7.1 "Good vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      8.0 "80% enjoyed the lobby entrance."
      8.5 "85% said it was a stylish hotel."
    • 6.7 "Internet is average."
    • 4.5 "Rooms are not good."
      1.4 "86% said rooms were small."
      3.5 "65% complained about the bathroom."
      0.8 "92% criticized the small bathroom."
      2.4 "76% thought they were poorly maintained."
      2.0 "80% had problems with the shower."
      4.5 "55% found problems with the furniture."
    • 3.6 "Not very comfortable."
      1.4 "86% said rooms were small."
      0.8 "92% criticized the small bathroom."
      4.9 "51% thought it was too noisy."
    View all review categories

    Overall rating

    9.2 Excellent
    Based on 283 reviews
    • 9.7 "Terrific location."
      9.8 "Great parking, according to 98%."
    • 9.6 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 5.5 "Rooms are ok."
    • 4.2 "Not very comfortable."
      2.3 "77% said rooms were small."
      1.2 "88% criticized the small bathroom."

    Overall rating

    8.6 Excellent
    Based on 103 reviews
    • 9.8 "Terrific location."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 8.3 "Good value."
    • 7.4 "Good amenities."
      7.6 "76% thought the building was wonderful."
    • 7.4 "Good vibe."
    • 5.0 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
    • 3.5 "Not very comfortable."
      1.6 "84% said rooms were small."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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