Overview

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Hawthorne Hotel
Top City Hotel

18 Washington Square West, Salem, MA 01970, United States
+1 978 744 4080

£81+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

8.9/10 Excellent
Based on 890 reviews

Review highlights

  • 10.0
  • 9.9
  • 9.6
  • 5.1

Good to know

  • Accessible parking
  • Friendly service
  • Wonderful sightseeing

Nearby

    show all

    About

    With a stay at Hawthorne Hotel, you'll be centrally located in Salem, steps from Salem Common and Salem Witch Museum. This historic hotel is within close proximity of National Park Service Salem Visitor Center and Salem Toy Museum.

    Rooms

    Make yourself at home in one of the 93 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

    Amenities

    Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and gift shops/newsstands. Additional features at this hotel include wedding services and a fireplace in the lobby.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Storage available
    • Laundry facilities
    • No smoking
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 890 reviews
    • 10.0 "Incredible bar."
    • 9.9 "Terrific location."
    • 9.6 "World class service."
    • 7.7 "Good vibe."
    • 6.7 "Internet is average."
    • 5.1 "Rooms are ok."
    • 3.8 "Not very comfortable."
    View all review categories

    Overall rating

    9.0 Excellent
    Based on 516 reviews
    • 10.0 "Incredible bar."
    • 9.8 "Terrific location."
      9.8 "Great parking, according to 98%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 7.7 "Good vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      9.2 "92% said it was a stylish hotel."
      8.4 "84% enjoyed the lobby entrance."
    • 6.6 "Internet is average."
    • 6.2 "Breakfast is mediocre."
    • 4.2 "Rooms are not good."
      1.4 "86% said rooms were small."
      3.2 "68% complained about the bathroom."
      1.0 "90% criticized the small bathroom."
      2.4 "76% had problems with the shower."
      1.8 "82% thought they were poorly maintained."
      4.6 "54% found problems with the furniture."
    • 3.5 "Not very comfortable."
      1.4 "86% said rooms were small."
      1.0 "90% criticized the small bathroom."
    View all review categories

    Overall rating

    9.2 Excellent
    Based on 275 reviews
    • 9.9 "Terrific location."
      9.8 "Great parking, according to 98%."
      10.0 "100% thought parking was inexpensive."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 7.0 "Good breakfast."
    • 5.4 "Rooms are ok."
    • 4.6 "Not very comfortable."
      2.4 "76% said rooms were small."
      1.6 "84% criticized the small bathroom."

    Overall rating

    8.5 Excellent
    Based on 8 reviews
    • 5.1 "Rooms are ok."

    Overall rating

    8.8 Excellent
    Based on 89 reviews
    • 9.9 "Terrific location."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
    • 8.4 "Good value."
    • 8.0 "Vibe was good."
    • 4.8 "Rooms are not good."
      1.5 "85% said rooms were small."
    • 3.6 "Not very comfortable."
      1.5 "85% said rooms were small."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews


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