Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Hawthorne Hotel
Top City Hotel

18 Washington Square West, Salem, MA 01970, United States
+1 978 744 4080

£118+

Overall guest ratings

8.9/10 Excellent
Based on 968 reviews

Review highlights

  • 9.8
  • 9.6
  • 9.5
  • 6.0

Good to know

  • Wonderful sightseeing
  • Friendly service
  • Friendly atmosphere

Nearby

    show all

    About

    Situated by the ocean, Hawthorne Hotel is a great choice for a stay in Salem. Guests can visit the fitness center for a workout or grab a bite to eat at Nathaniels, one of 2 restaurants, which serves American cuisine and is open for breakfast and dinner. Other highlights at this historic hotel include a bar/lounge, and rooms offer iPod docks and flat-screen TVs.

    Less More
    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Concierge service
    • Laundry facilities
    • No smoking
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 968 reviews
    • 9.8 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "Great parking, according to 99%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.7 "97% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.5 "Incredible bar."
    • 7.8 "Good vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.5 "95% said it was a stylish hotel."
      7.7 "77% enjoyed the lobby entrance."
    • 7.1 "Good breakfast."
    • 6.0 "Internet is average."
    • 5.5 "Rooms are ok."
      6.0 "Only 60% thought the furniture was functional."
      6.9 "69% said the view was so-so."
    • 4.0 "Not very comfortable."
      2.1 "79% said rooms were small."
      2.0 "80% criticized the small bathroom."
      4.6 "54% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 532 reviews
    • 9.8 "Terrific location."
      9.9 "Great parking, according to 99%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 9.6 "Incredible bar."
    • 7.8 "Good vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.6 "96% said it was a stylish hotel."
      7.5 "75% enjoyed the lobby entrance."
    • 7.0 "Good breakfast."
    • 4.8 "Rooms are not good."
      1.8 "82% said rooms were small."
      3.5 "65% complained about the bathroom."
      1.7 "83% criticized the small bathroom."
      2.2 "78% thought they were poorly maintained."
      2.4 "76% had problems with the shower."
    • 4.1 "Not very comfortable."
      1.8 "82% said rooms were small."
      1.7 "83% criticized the small bathroom."
      4.2 "58% thought it was too noisy."
    View all review categories

    Overall rating

    9.3 Excellent
    Based on 280 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 9.6 "Terrific location."
      9.9 "Great parking, according to 99%."
    • 8.4 "Food is delicious."
    • 7.4 "Good breakfast."
    • 5.8 "Rooms are ok."
    • 4.3 "Not very comfortable."
      2.4 "76% said rooms were small."
      2.1 "79% criticized the small bathroom."

    Overall rating

    8.7 Excellent
    Based on 154 reviews
    • 9.8 "Terrific location."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
    • 8.1 "Food is delicious."
    • 7.9 "Good vibe."
    • 7.2 "High value."
    • 4.9 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      2.0 "80% said rooms were small."
    • 3.7 "Not very comfortable."
      2.0 "80% said rooms were small."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    salem
    staff was wonderful
    classic architecture
    centrally located
    exceedingly friendly and helpful
    mirror was broken
    safe in their parking lot
    small but pretty
    noisy with parties
    easy walking
    sites and attractions
    small pot
    audible in the room
    sole reason
    quaint town
    bug on the sheets

    Photos
    Map

    Map

    Close