Overview

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Hawthorne Hotel
Top City Hotel

18 Washington Square West, Salem, MA 01970, United States
+1 978 744 4080

£93+

Overall guest ratings

8.9/10 Excellent
Based on 944 reviews

Review highlights

  • 10.0
  • 9.7
  • 9.6
  • 6.5

Good to know

  • Wonderful sightseeing
  • Friendly service
  • Friendly atmosphere

Nearby

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    About

    Situated by the ocean, Hawthorne Hotel is a great choice for a stay in Salem. Guests can visit the fitness center for a workout or grab a bite to eat at Nathaniels, one of 2 restaurants, which serves American cuisine and is open for breakfast and dinner. Other highlights at this historic hotel include a bar/lounge, and rooms offer iPod docks and flat-screen TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Concierge service
    • Laundry facilities
    • No smoking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 944 reviews
    • 10.0 "Incredible bar."
    • 9.7 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.8 "Great parking, according to 98%."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "86% liked the proximity to shopping."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.7 "97% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.5 "Food is delicious."
      9.4 "94% loved the menu selection."
      8.2 "82% loved the dining experience."
    • 7.6 "Good breakfast."
    • 6.5 "Internet is average."
    • 5.3 "Rooms are ok."
    • 3.8 "Not very comfortable."
      1.8 "82% said rooms were small."
      0.9 "91% criticized the small bathroom."
      1.3 "Air conditioning was criticized by 87%."
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    Overall rating

    8.9 Excellent
    Based on 556 reviews
    • 10.0 "Incredible bar."
    • 9.7 "Terrific location."
      9.8 "Great parking, according to 98%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 7.1 "Good vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      8.0 "80% enjoyed the lobby entrance."
      8.5 "85% said it was a stylish hotel."
    • 6.7 "Internet is average."
    • 4.5 "Rooms are not good."
      1.4 "86% said rooms were small."
      3.5 "65% complained about the bathroom."
      0.8 "92% criticized the small bathroom."
      2.4 "76% thought they were poorly maintained."
      2.0 "80% had problems with the shower."
      4.5 "55% found problems with the furniture."
    • 3.6 "Not very comfortable."
      1.4 "86% said rooms were small."
      0.8 "92% criticized the small bathroom."
      4.9 "51% thought it was too noisy."
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    Overall rating

    9.2 Excellent
    Based on 283 reviews
    • 9.7 "Terrific location."
      9.8 "Great parking, according to 98%."
    • 9.6 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 5.5 "Rooms are ok."
    • 4.2 "Not very comfortable."
      2.3 "77% said rooms were small."
      1.2 "88% criticized the small bathroom."

    Overall rating

    8.6 Excellent
    Based on 103 reviews
    • 9.8 "Terrific location."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
    • 8.3 "Good value."
    • 7.4 "Good amenities."
      7.6 "76% thought the building was wonderful."
    • 7.4 "Good vibe."
    • 5.0 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
    • 3.5 "Not very comfortable."
      1.6 "84% said rooms were small."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    salem
    staff was wonderful
    classic architecture
    centrally located
    exceedingly friendly and helpful
    mirror was broken
    safe in their parking lot
    small but pretty
    noisy with parties
    easy walking
    sites and attractions
    small pot
    audible in the room
    sole reason
    quaint town
    bug on the sheets

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