Loved finding cockroaches in the bathroom accompanied by a disheveled room, broken lamp shades, linens with stains- felt more like a hostel.
Intercontinental Hotels Mark Hopkins San Francisco By IHG
4 stars2,001 reviews
Very good
-
2 guests, 1 room
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Intercontinental Hotels Mark Hopkins San Francisco By IHG
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Valet parking
- Business centre
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Reviews of Intercontinental Hotels Mark Hopkins San Francisco By IHG
8.1
Very good
2001 verified ratings
Wonderful
955
Very good
359
Good
261
Okay
144
Fair
136
Mediocre
63
Poor
83
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, friendly and helpful staff, and comfortable, spacious rooms. Many appreciated the unique, historic atmosphere and enjoyed amenities like the breakfast buffet and bar. However, some guests noted that parts of the hotel felt dated, with occasional cleanliness or maintenance issues, and a few experienced problems with room assignments or extra charges. Overall, the positives—especially the location, service, and comfort—stood out in the reviews.AI-generated from customer reviews
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Score by provider
8.1 out of 10
1330 reviews
8.5 out of 10
142 reviews
8 out of 10
24 reviews
7.2 out of 10
14 reviews
All reviews
I enjoyed the friendliness of the staff. Also, the room and bathroom were spacious and clean. The restaurant served delicious breakfasts. The coffee urns in the lobby/outer restaurant area were a welcome treat. I especially liked the water bottle filling station near the lobby. I would have one request: an upgrade to the toilet tissue in the bathrooms. I would so much prefer a softer type.
Upgrade rooms and ac
Friendly staff, easy check in and check out, great views from the Top
I accidentally made a reservation the wrong two nights and they would not give any credit at all. Never even checked in
Great location! Clean and comfortable hotel. Only negative comment is parking is overly expensive .
The room felt very dated, like a nice hotel room from the 90s that hasn’t been updated. Pros: + Comfortable bed + Bathroom was clean + Helpful, friendly staff + Spacious lobby area Mediums: * Small, but functional fitness center located in the basement Cons: - There wasn’t an easily accessible outlet to charge our devices. - The free internet was slow and required re-login every 24 hours. You need...
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Pros (+) Save your money
Pros (+) The location
Cons (-) House keeping kept knocking on door throughout trip despite do not deserve sign. Room of 5-7 very drunk women being loud and disruptive throughout the night. I definitely did not think it was a party hotel when I booked it. Didn’t get much sleep as a result. Not what I was looking for.
Pros (+) Staff, food, room, gym all excellent.
Cons (-) Nothing
Location
999 California Street, San Francisco, CA 94108
What's nearby
- Union Square0.3 mi
- Transamerica Pyramid0.5 mi
- Downtown San Francisco0.6 mi
- Museum of Modern Art0.7 mi
- Moscone Center0.8 mi
- Lombard Street0.9 mi
- Embarcadero0.9 mi
- Ferry Building0.9 mi
- Civic Center Plaza1 mi
- San Francisco City Hall1 mi
- Fisherman's Wharf1.2 mi
- San Francisco-Oakland Bay Bridge1.2 mi
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Intercontinental Hotels Mark Hopkins San Francisco By IHG
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
July | June | £283 | £196 |
Cheapest month to stay with an average 22% drop in price. | Most expensive month to stay with an average 30% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Intercontinental Hotels Mark Hopkins San Francisco By IHG
Which month has the cheapest rates at Intercontinental Hotels Mark Hopkins San Francisco By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Intercontinental Hotels Mark Hopkins San Francisco By IHG is February, with an average nightly rate of £159. The most expensive month is September at £208 per night.
What is the cheapest day to book Intercontinental Hotels Mark Hopkins San Francisco By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Intercontinental Hotels Mark Hopkins San Francisco By IHG is Friday, with an average nightly rate of £182. The most expensive day is Wednesday at £418 per night.
How far in advance should you book Intercontinental Hotels Mark Hopkins San Francisco By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Intercontinental Hotels Mark Hopkins San Francisco By IHG, book around 10 weeks in advance. This could save you approximately 27% compared to booking last minute.
KAYAK's top tips for your stay at Intercontinental Hotels Mark Hopkins San Francisco By IHG
FAQs when booking at Intercontinental Hotels Mark Hopkins San Francisco By IHG
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See most recommended stays in San FranciscoGood to know
Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|
0.9 mi | Oakland | 11.8 mi |