|"The friendly staff and amazing facilities."||(in 131 reviews)|
|"Fantastic location and great staff."||(in 105 reviews)|
|"Gorgeous room, great views."||(in 34 reviews)|
|"Unimpressed with the hotel itself."||(in 41 reviews)|
|"classic hotel in Nob Hill."||(in 7 reviews)|
|"No complimentary water in the room."||(in 19 reviews)|
House keeping kept knocking on door throughout trip despite do not deserve sign. Room of 5-7 very drunk women being loud and disruptive throughout the night. I definitely did not think it was a party hotel when I booked it. Didn’t get much sleep as a result. Not what I was looking for.
Mark Hopkins still the 5 star at the top
Staff, food, room, gym all excellent.
Historic hotel on Nob Hill. Friendly and helpful staff! Comfortable beds. Beautiful suite and view of the city. Able to open windows for fresh air/breeze. Keurig available for morning coffee/tea. Electronic “do not disturb” and intercom for door security. Convenient to Masonic Center concert venue and two cable car lines. Restaurant choices conveniently located in hotel and nearby (2-3 blocks).
Not a big complaint or huge discomfort, but we like to sleep in a cool room but the thermostat would not let us lower temp below 60 degrees.
I love the facility
Your staff treated my son who booked the property like trash...it was simply unpleasant
Dirty common area furniture
Location and staff
Dirty and stained furniture in hallways by rooms
Staff was considerate and helpful in every way. Food in the Nob Hill Club was excellent. Great views from Top of the Mark.
Furniture in lobby needs cleaning or reupholstering. Looks dated. Bathroom was small and dark. I was there 5 days and one of the elevators was out of service for 3 of those days.
Historic Great location Staff was super friendly and helpful especially the valet
Noise level in the rooms. Windows do not block out the noise from the streets so you can hear Grace Cathedral bells and the cable cars which is great but also the loud drunks in the middle of the night as well.
Comfortable room and good location. Noise level was fine despite being on the same street as the cable car.
A bit run down in appearance and small old elevators. Poor customer service upon check. We were given a hard sale to sign up for hotel program upon arrival.
The location of this hotel is great with walking access to the waterfront, Union Square, cable cars, and public transport. The staff was excellent and very attentive. The room was everything we wanted, plus a great view. The restaurant had a good selection. The night club was really fun. We would definitely stay here again.
Room service was good, bed, pillows & frette Sheets were excellent.
Dark bathroom, dated room in general...for the money I prefer the Fairmont.
Need a little upkeep.
This place would be great, but it need a renovation. It just looks like it hasn't been kept up in some time. Needs some fresh paint and some updates. It's in an area that not much is going on also
Nice location. Courteous staff.
Checkout not efficient.
The breakfasts were superb. Food selection was quite extraordinary. The view at the Top of the Mark is marvelous.
My wife and I found no reason to dislike anything.
staff was friendly and very accommodating. i had to launch my business this week and ended up here for 3 nights, was just a beautiful hotel and great staff.
only complaint was someone charged our room for a dinner at the top of the mark and had to explain i hadn't even been up there. i had a dinner receipt from a restaurant from around the corner but the desk person believed me and didn't require viewing it. would definitely stay here again.
Courtesy of the staff!
Parking is pricy!
Nice and attentive personnel. Quality food.
Having to pay for Internet. No phone in the lobby to make external calls. No service for coffee in the lobby.
attitude of all staff, location excellent, quality of room and facilities, views from rooftop lounge and bar
Little bit too old
The bed is great to sleep on.
The Mark Hopkins was a great find. Nob Hill location away from the tenderloin area, which can be slightly seedy area. Recommend this hotel for comfort and luxury,location. Clean rooms, helpfull staff
The bed was meag comfy
Noises from the plumbing- I wouldn't normally comment and thought others were perhaps exaggerating but it sounded and like an earthquake in my room! The walls were vibrating and lights shaking when other folks were using their shower in the rooms above. Not good.
The InterContinental Mark Hopkins is a San Francisco landmark, situated in the scenic Nob Hill neighborhood with stunning views of San Francisco Bay. The hotel combines historical grand architecture and charm with modern luxury accommodations to offer an experience of character and class throughout the property. The InterContinental has been updated with all of the modern high-tech amenities that today’s traveler demands, including WiFi throughout the hotel, flat-screen TVs in every room, and a well-equipped business center that is available 24 hours a day.
This hotel sits atop Nob Hill, ideally located close to all of the best attractions. Visitors can find plenty to enjoy within walking distance, including Chinatown, the Financial District, Union Square, Fisherman’s Wharf and Golden Gate Park. There are also a number of local boutique shops, restaurants, and nightlife options, as well as plenty of parks and green spaces near the InterContinental Mark Hopkins and weekday Town Car service is available to all guests.
Concierge service is available for all guest needs, including recommendations for sightseeing, arranging tours and buying tickets. The fitness center is accessible 24 hours a day, and the onsite Nob Hill Club serves a great breakfast every morning. The sky lounge and rooftop bar are great for enjoying a drink at sunset and seeing the best views of San Francisco. Guest rooms feature bay views and city views, and pet-friendly accommodations are available.
based on 1,083 reviews
Policies vary by room type and provider.
All existing bookings at Intercontinental Hotels Mark Hopkins San Francisco can be changed or cancelled for stays up to 30 June 2020. For more information, visit the Intercontinental Hotel Response to COVID-19 page.
Intercontinental Hotels Mark Hopkins San Francisco is located at 999 California Street in Nob Hill, 0.1 miles from the centre of San Francisco. Grace Cathedral is the closest landmark to Intercontinental Hotels Mark Hopkins San Francisco.
Check-in time is 15:00 and check-out time is 12:00 at Intercontinental Hotels Mark Hopkins San Francisco.
No, Intercontinental Hotels Mark Hopkins San Francisco does not offer free Wi-Fi.
No, Intercontinental Hotels Mark Hopkins San Francisco does not offer free parking.
No, Intercontinental Hotels Mark Hopkins San Francisco does not offer free airport shuttle service.
Intercontinental Hotels Mark Hopkins San Francisco is 11.8 miles from Oakland. Intercontinental Hotels Mark Hopkins San Francisco is 11.9 miles from San Francisco.
Yes, Intercontinental Hotels Mark Hopkins San Francisco is a pet-friendly hotel.
No, Intercontinental Hotels Mark Hopkins San Francisco does not have a pool on-site.
Intercontinental Hotels Mark Hopkins San Francisco has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.