Recent reviews
- All reviews
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- Neutral
- Negative
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10.0
Went to the front desk to ask for plates and cutlery for a birthday cake I had picked up for my girlfriend. Mind you, this was during the complementary wine/sake happy hour in the lobby. She said she could get that together for me, and returned to us sipping sake with plates, flatware, birthday wishes and a bottle of Champagne!! That's hospitality. Thank you all.
review from KAYAK -
10.0
professional staff and great place to stay within walking distance to great restaurants. need more space for personal items and better lighting in bathroom
review from KAYAK -
6.2
The newly renovated rooms are nice, large, and clean, but the lack of hot water (with no notice) was unacceptable. Despite calling ahead to ask whether we would be affected by the ongoing renovations at the Buchanan, and being assured we would not notice a thing, we had no hot water during our stay. We weren't informed that the hot water had been shut off until the morning after we had checked in, after two unsuccessful attempts at a shower.
review from KAYAK -
8.0
Hotel Tomo is close to restaurants, it's convenient and decent. Traffic noise.
review from KAYAK -
8.0
The shower provided NO hot water
review from KAYAK -
10.0
We had a great view. Parking was reasonable, and actually pretty easy on the street for our friend who visited us. refrigerator in the room was nice. pretty spacious room. Walking distance to great restaurants. A bit of a far walk for a nice cup of coffee. same for a bottle of wine. lobby was a little boring and they charged for the faster internet even in the lobby!
review from KAYAK -
10.0
Great value
review from KAYAK -
8.0
This was the first time that we stayed in a hotel in such close proximity to Japantown and we were not disappointed. The feel of the hotel was that of a boutique-style hotel where the staff was very attentive to our needs. The decor of the rooms were nothing that we have seen before and was such a pleasant surprise. We would definitely recommend this hotel to other travelers to the San Francisco area.
review from KAYAK -
5.7
Funky modern design, good location for Japantown. Nice view Check in was slow and room is pretty spartan, if "funked up" with Japanese kitsch. Although we ordered a King we got two small Queens
review from KAYAK -
8.0
Very well located...professional staff, very clean and friendly hotel. Japantown is the best and safest way to discover San Francisco. Free Wifi and lcd Tv: Simply perfect Rates are excluding taxes and city tax, so please pay attention to final total
review from KAYAK -
8.0
Very nice and modern rooms with Manga on the walls - perfect!
review from KAYAK -
6.3
Fun design, good food at Mum's restaurant All was good.
review from KAYAK -
6.4
Big double beds, the design of the bedroom, location of the hotel in Japantown (calm area of the city), bus stop opposite the hotel, good connections to downtown. Nothing in particular
review from KAYAK -
7.2
Funky hotel with bed rooms & great beds! The neigbourhood was v. interesting - lots of shops & services nearby but no tourists
review from KAYAK -
7.2
Very friendly and helpful staff.
review from KAYAK -
8.0
we loved the bartender - she was awesome - we talked about saki and where she was from, what her parents drank...she was terrific!!!
review from KAYAK -
7.6
The hotel staff was absolutely wonderful! Always trying to be helpful! The decor was very unique and enchanting. The beds were very comfortable.
review from KAYAK
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10.0
Went to the front desk to ask for plates and cutlery for a birthday cake I had picked up for my girlfriend. Mind you, this was during the complementary wine/sake happy hour in the lobby. She said she could get that together for me, and returned to us sipping sake with plates, flatware, birthday wishes and a bottle of Champagne!! That's hospitality. Thank you all.
review from KAYAK -
10.0
professional staff and great place to stay within walking distance to great restaurants. need more space for personal items and better lighting in bathroom
review from KAYAK -
8.0
Hotel Tomo is close to restaurants, it's convenient and decent. Traffic noise.
review from KAYAK -
8.0
The shower provided NO hot water
review from KAYAK -
10.0
We had a great view. Parking was reasonable, and actually pretty easy on the street for our friend who visited us. refrigerator in the room was nice. pretty spacious room. Walking distance to great restaurants. A bit of a far walk for a nice cup of coffee. same for a bottle of wine. lobby was a little boring and they charged for the faster internet even in the lobby!
review from KAYAK -
10.0
Great value
review from KAYAK -
8.0
This was the first time that we stayed in a hotel in such close proximity to Japantown and we were not disappointed. The feel of the hotel was that of a boutique-style hotel where the staff was very attentive to our needs. The decor of the rooms were nothing that we have seen before and was such a pleasant surprise. We would definitely recommend this hotel to other travelers to the San Francisco area.
review from KAYAK -
8.0
Very well located...professional staff, very clean and friendly hotel. Japantown is the best and safest way to discover San Francisco. Free Wifi and lcd Tv: Simply perfect Rates are excluding taxes and city tax, so please pay attention to final total
review from KAYAK -
8.0
Very nice and modern rooms with Manga on the walls - perfect!
review from KAYAK -
8.0
we loved the bartender - she was awesome - we talked about saki and where she was from, what her parents drank...she was terrific!!!
review from KAYAK
-
7.2
Funky hotel with bed rooms & great beds! The neigbourhood was v. interesting - lots of shops & services nearby but no tourists
review from KAYAK -
7.2
Very friendly and helpful staff.
review from KAYAK -
7.6
The hotel staff was absolutely wonderful! Always trying to be helpful! The decor was very unique and enchanting. The beds were very comfortable.
review from KAYAK
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6.2
The newly renovated rooms are nice, large, and clean, but the lack of hot water (with no notice) was unacceptable. Despite calling ahead to ask whether we would be affected by the ongoing renovations at the Buchanan, and being assured we would not notice a thing, we had no hot water during our stay. We weren't informed that the hot water had been shut off until the morning after we had checked in, after two unsuccessful attempts at a shower.
review from KAYAK -
5.7
Funky modern design, good location for Japantown. Nice view Check in was slow and room is pretty spartan, if "funked up" with Japanese kitsch. Although we ordered a King we got two small Queens
review from KAYAK -
6.3
Fun design, good food at Mum's restaurant All was good.
review from KAYAK -
6.4
Big double beds, the design of the bedroom, location of the hotel in Japantown (calm area of the city), bus stop opposite the hotel, good connections to downtown. Nothing in particular
review from KAYAK
