Overview

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Serrano Hotel

405 Taylor Street, San Francisco, CA 94102, United States
+1 415 885 2500

£120+

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Rates

Overall guest ratings

7.4/10 Good
Based on 3,445 reviews
See all reviews

Review highlights

  • 8.6
  • 8.1
  • 7.7
  • 4.3

Good to know

  • Clean rooms
  • Pleasant entrance area

Nearby

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    Amenities

    • Parking
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Business centre
    • Car hire
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Ski storage
    • Storage available
    • Concierge service
    • Spa
    • Airport shuttle (surcharge)
    • Steam room
    • Wedding services
    • Internet
    • Wi-Fi
    • Laundry facilities
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    Map

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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 3,445 reviews
    • 8.6 "Location is great."
    • 8.1 "Great service."
    • 7.7 "Good cleanliness."
    • 6.7 "Internet is average."
    • 5.7 "Breakfast is mediocre."
    • 4.3 "Not very comfortable."

    Overall rating

    7.7 Good
    Based on 1,688 reviews
    • 8.4 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 7.7 "Good cleanliness."
      7.5 "75% said rooms were clean."
      8.8 "88% thought it was clean."
    • 6.6 "Internet is average."
    • 6.1 "Vibe was decent."
    • 6.1 "Breakfast is mediocre."
      6.0 "Breakfast prices were ok, according to 60%."
    • 5.6 "Rooms are ok."
    • 4.7 "Not very comfortable."
      2.0 "80% said rooms were small."
      0.9 "91% criticized the small bathroom."
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    Overall rating

    7.2 Good
    Based on 757 reviews
    • 8.5 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 7.5 "Good cleanliness."
      7.4 "74% said rooms were clean."
      8.7 "87% thought it was clean."
    • 6.4 "Internet is average."
    • 6.3 "Vibe was decent."
    • 5.5 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      1.6 "84% said rooms were small."
      4.0 "60% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      2.8 "For 72%, the rooms looked old."
      4.6 "54% said the bathroom was dirty."
      0.6 "94% were unsatisfied with the kitchenette."
      0.9 "91% criticized the small bathroom."
      2.4 "76% found problems with the furniture."
    • 3.8 "Not very comfortable."
      1.6 "84% said rooms were small."
      0.9 "91% criticized the small bathroom."
    View all review categories

    Overall rating

    7.1 Good
    Based on 585 reviews
    • 8.4 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 7.9 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.7 "Good cleanliness."
      7.4 "74% said rooms were clean."
      8.7 "87% thought it was clean."
    • 7.0 "Internet works."
    • 6.5 "Vibe was decent."
    • 5.6 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      1.6 "84% said rooms were small."
      3.5 "65% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      3.3 "For 67%, the rooms looked old."
      2.7 "73% found problems with the furniture."
      0.7 "93% criticized the small bathroom."
    • 4.1 "Not very comfortable."
      1.6 "84% said rooms were small."
      0.7 "93% criticized the small bathroom."
    View all review categories

    Overall rating

    7.2 Good
    Based on 413 reviews
    • 8.5 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
    • 7.2 "Internet works."
      8.1 "81% thought it was a great value."
    • 7.1 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 7.0 "Good amenities."
      6.9 "69% thought the building was acceptable."
    • 6.1 "Vibe was decent."
    • 5.8 "Rooms are ok."
    • 5.5 "Breakfast is mediocre."
    • 4.3 "Not very comfortable."
      1.9 "81% said rooms were small."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Pleasant entrance area"
    data provided by TrustYou

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