Overview

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Serrano Hotel

405 Taylor Street, San Francisco, CA 94102, United States
+1 415 885 2500

£185+

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Rates

Overall guest ratings

7.4/10 Good
Based on 3,185 reviews
See all reviews

Review highlights

  • 8.3
  • 8.1
  • 6.0
  • 5.8

Good to know

  • Clean rooms
  • Pleasant entrance area

Nearby

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    Amenities

    • Wi-Fi
    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Ski storage
    • Storage available
    • Concierge service
    • Airport shuttle (surcharge)
    • Steam room
    • Wedding services
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 3,185 reviews
    • 8.3 "Location is great."
    • 8.1 "Great service."
    • 7.8 "Good pool."
    • 7.7 "Good cleanliness."
    • 6.4 "Vibe was decent."
    • 6.0 "Internet is average."
    • 5.8 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
    • 4.1 "Not very comfortable."
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    Overall rating

    7.7 Good
    Based on 1,528 reviews
    • 8.3 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 7.8 "Good cleanliness."
      7.6 "76% said rooms were clean."
      8.3 "83% thought it was clean."
    • 6.2 "Breakfast is mediocre."
    • 6.2 "Vibe was decent."
    • 6.1 "Average value."
    • 5.9 "Internet is average."
    • 5.4 "Rooms are ok."
    • 4.6 "Not very comfortable."
      2.0 "80% said rooms were small."
      1.0 "90% criticized the small bathroom."
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    Overall rating

    7.1 Good
    Based on 764 reviews
    • 8.3 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 7.6 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 7.5 "Good cleanliness."
      7.4 "74% said rooms were clean."
      7.9 "79% thought it was clean."
    • 6.5 "Food is average."
    • 6.2 "Vibe was decent."
    • 5.9 "Internet is average."
    • 5.8 "Breakfast is mediocre."
    • 4.3 "Rooms are not good."
      1.5 "85% said rooms were small."
      3.5 "65% complained about the bathroom."
      1.1 "89% criticized the small bathroom."
      1.8 "For 82%, the rooms looked old."
      1.4 "86% thought they were poorly maintained."
      0.6 "94% were unsatisfied with the kitchenette."
      2.8 "72% found problems with the furniture."
      4.4 "56% said the bathroom was dirty."
    • 3.6 "Not very comfortable."
      1.5 "85% said rooms were small."
      1.1 "89% criticized the small bathroom."
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    Overall rating

    7.1 Good
    Based on 541 reviews
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.8 "Good cleanliness."
      7.7 "77% said rooms were clean."
    • 7.6 "Good location."
      9.1 "91% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
    • 6.6 "Vibe was decent."
    • 6.3 "Average value."
    • 6.3 "Internet is average."
    • 5.5 "Rooms are ok."
    • 4.7 "Not very comfortable."
      2.2 "78% said rooms were small."
      1.0 "90% criticized the small bathroom."
    View all review categories

    Overall rating

    7.2 Good
    Based on 350 reviews
    • 8.5 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
    • 7.3 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 6.7 "Internet is average."
    • 6.6 "Food is average."
    • 6.1 "Average value."
    • 5.8 "Vibe was decent."
      6.9 "69% thought the atmosphere was somewhat friendly."
    • 5.6 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
    • 3.7 "Not very comfortable."
      1.8 "82% said rooms were small."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Pleasant entrance area"
    data provided by TrustYou

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